I came to the Dells with my mother who walks with a cane. I asked for a room that we could drive right up to so she wouldn't have to walk so far. Since the parking lot is not numbered, there was someone parking in the spot closest to the first room we received, which was room 313. I went... more

I read the reviews on Trip Advisor, but the price we were getting based on the last minute trip, we decided to try it out anyway. I was really happy with the stay. I'm not sure what the other people had problems with. We stayed in a 2 Queen size room. The rooms were clean, no complaints. The bathroom didn't... more

We went into this expecting the worst from all the previous reviews, but it wasn’t as bad as we thought. The lobby smelled like chlorine, the pools were packed with both children and adults alike, and a ton of people were staying. If it was really as bad as all these reviews say, I don’t think it would have been... more

We made our reservation at this hotel in April 2009. We wanted to bring out dog along and we needed two room place, with a good Mt. Olympus deal. After call, after call to many places at the dells, this hotel was it. I called 3 times to confirm our room and all. When we got there we were charged... more

This hotel has too many things that are wrong to even list them all. Broken toilet seat, tub doesn't drain and as a result has a scum ring, TV is at least 20 yrs old with no remote, outside pool has scum on top row of the tile, can't even see through to the bottom of the indoor pool, no... more

For someone who has traveled alot, I thought I seen it all at at hotel. This hotel is disgusting, filthy dirty, the staff smells, the pool's water is like thick with scum and they completely rip you off!!!!! The bathroom toilet made me vomit...it was filthy. The tv is like a 100 yrs old, the beds...omg...u like feeling and hearing... more

Our reservation was lost and the clerk refused to work with us or look into it even though we had our confirmation. Went on line to see what the record said and it was an active confirmation, though our price was more than half what they insisted we had to pay. Manager got involved (after making us wait 3 hours)... more

The staff is rude and charged me for a time I wasn't even there. After I called about the charge four times I was told my issue would be "looked into eventually". I was then hung up on. I'm still waiting for my $110 refund and considering legal action. more

This is the Worst Hotel we have ever seen. THE STAFF WERE EXTREMELY RUDE.... The room----Carpet had not been cleaned in years, dark and dirty room. Windows were filthy, bathroom was so dirty we couldn't even imagine using it. Yucky-- WE LEFT WITHOUT STAYING. The Francise should be pulled from this so called hotel.This Hotel should NOT be part of... more