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All 77 Wisconsin Dells hotels

Diamond Hotel

2.0 of 5 Hotel   |   1630 Wisconsin Dells Parkway, Wisconsin Dells, WI 53965
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  • Overview
  • Reviews (108)
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  • Photos (19)
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108 people have reviewed this hotel

Traveler rating
    1
    5
    5
    3
    94
See reviews for
53
24
2
1
Rating summary
  • Location
    3 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Eldridge, Iowa
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 6 days ago NEW

We stayed there July 11th - 13th, 2014 weekend. We reserved two nights and we were charged for three and I'm still waiting for my refund. The WIFI was shotty but that wasn't the worst part. We walked into the room, it had never been vacuumed, the shower had long black hairs and the mirrors were dirty. I had them... More

Was this review helpful? Yes
Hillside
1 review
1 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed at this hotel for the 4th of July weekend. We reserved 3 rooms and first of all they had told us that two of the rooms were going to connect with eachother and when we got there they didn't! The service was horrible! We have been going to the dells for like 5 or 6... More

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Sylt, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been there last November. There were many Hotels closed and we went to the Diamond Hotel. WIFI was important for me, because my family un Europe need to get contact to me, as my old father was very ill. So first i asked for WIFI. The Mangaer "Paul" promised that, but in reality, they had no Wifi. After... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Diamond Hotel last month and we reserved 3 rooms. My room was DISGUSTING! You could tell no one bothered to clean it up before check in. My room had no phone for room service, no toilet paper, and no soap. My girlfriend was so disgusted, she went to Walgreens to buy Lysol wipes... More

Was this review helpful? Yes
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Avoid at all cost. All the negative reviews on here are real. We read them a bit too late. In addition to what others are saying, our bed sheets and towels are stained with blood. It looks like an underground fight club. Paul was rude, didn't care about our concern. Let's keep this hotel out of business. It needs leveling... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 15, 2014 via mobile

I just went to the Dells this weekend and spent 2 nights here with my family. We had a group of 7 people a total of 3 rooms. My in-law's room had their own room and their water pressure was scorching hot! There was no cold water to shower with. My brother-in-law's room had a broken door. It would not... More

Was this review helpful? Yes 3
Mauston, Wisconsin
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 26, 2014

Was here a few years ago , and had nothing good to say about front desk clerk. (RUDE).. It looks like all new staff this year , and courtouis...Good effort needed to be made somewhere if this place were / is to ever change.

Was this review helpful? Yes 3
Yorkville, Illinois
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 31, 2014 via mobile

Broken down and torn apart vehicle on jack stands in parking lot, nobody at front desk, waited for ten minutes for check in & when Paul came from a room behind the front desk it was obvious he was smoking in the room. Hot tub and pool out of commission, large sounding dog barking from inside a guest room, hotel... More

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 17, 2014

Last weekend I planned a snowboarding trip, well little did I know that there was a huge convention going on and it was valentines weekend. So almost everything in the dells was sold out. I called the Diamond hotel and after talking to a woman she transferred me to a male who said they have 15 rooms. He also said... More

Was this review helpful? Yes 5
Milwaukee, Wisconsin
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2013

I booked the room Mon eve for Sat nite. We arrived on Sat to "there's no such reservation for you, sorry" but don't worry we don't have a credit card#. My credit card billing comes through with a charge way out of this world dated Tues I get a call from someone saying they wanted my credit card # saying... More

Was this review helpful? Yes 4
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Additional Information about Diamond Hotel

Address: 1630 Wisconsin Dells Parkway, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Diamond Hotel 2*
Reservation Options:
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Located in the Waterpark Capital of the World, the Diamond Hotel is directly across the street from the Mount Olympus Theme and Waterpark, tickets included Memorial Day through Labor Day. ... more   less 
Number of rooms
67

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