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811 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965
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Reviews you can trust

59% Do not recommend
2.5 of 5 stars 86 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
needlepoint   1 contribution
Elmhurst, Il
Sep 10, 2009 | Trip type: Family
5/5 found this review helpful

I booked this hotel after looking at it on line. Looks are deceiving. This hotel/motel was the dirtiest we have ever seen. It was suppose to have been renovated but we believe they went right over the mold and dirt. Our son has allergies and I thought we were going to have to take him to the emergency room he... more

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1 of 5 stars
seanyy11   4 contributions
Wisconsin
Aug 30, 2009 | Trip type: Family
3/3 found this review helpful

OK, first if you don't believe this review, please inspect the rooms beforehand. I have stayed 25+ times in Wisconsin Dells. This is the bay far worst Motel yet. They call the rooms-"Whirlpool Family Suites" What a crock. Rooms are unfinished, they claimed "renovated", dirty, parts falling off of things. Fridge did not work, power outlets did not all work,... more

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1 of 5 stars
sakracht   1 contribution
wisconsin
Aug 24, 2009 | Trip type: Couples
5/5 found this review helpful

My husband and I wanted to go to the Dells for our anniversary. Most of the hotels are quite spendy and since this one was newly remodeled we decided to take a chance. Bathroom: No working cold water mold on shower curtain light bulb out mold on the ceiling thick white soap scum on shower shelves Wet Bar: Coffee Maker... more

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1 of 5 stars
IowaRetiredtraveler   1 contribution
Iowa
Jul 31, 2009 | Trip type: Family
3/3 found this review helpful

I called the motel after reading reviews on Trip Advisor and asked them questions. I was told they were remodeling and it would have all granite counter tops, ceramic tile, new carpet and all the wallpaper was being taken off and the walls would all be newly painted and all new furniture. Also that there was a nice pool for... more

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1 of 5 stars
RapidsIowa   1 contribution
Iowa
Jul 27, 2009 | Trip type: Family
5/6 found this review helpful

So what can I say, I read all the reviews before I booked the room. I gave Riviera the 'benefit of the doubt' several reviews were from years ago, then I read some updated ones, and saw that they had "renovated" the rooms, HOW CAN I GO WRONG WITH 'BRAND NEW ROOMS?" when we pulled in to the parking lot,... more

Terrible
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1 of 5 stars
Harp9   2 contributions
St Louis, MO
Jul 22, 2009 | Trip type: Family

The Web pictures are very deceiving!---Don't stay here---there are plenty of hotels available for the same price that are much, much nicer. The outside of the hotel is in bad need of paint, cleaning, and updating...long weeds, very little landscaping. It's the worse looking hotel on the strip. And they still use regular keys, so you don't feel safe! The... more

Awful hotel
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1 of 5 stars
cmwarf   1 contribution
Champaign, Illinois
Jul 17, 2009 | Trip type: Family

We went to the dells over the 4th of July weekend for the first time. We made a reservation in advance at Riviera Suites. All we can say is that Riviera is the worse in customer service and not worth the money they charge for you to stay with them. The pictures on their website are atleast 7 years old.... more

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5 of 5 stars
malpur   1 contribution
chicago
Jul 16, 2009 | Trip type: Couples

I went to Dells with my family over the weekend. After calling many hotels, i decided to stay at Riviera. They offered some great amenities in the room at very reasonable rate. They offered FREE access to mt olympus which made my room stay almost free. The room was brand new built recently and had a very nice whirlpool that... more

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5 of 5 stars
TKrch   4 contributions
Central WI
Jun 23, 2009 | Trip type: Family

We found a last-minute deal that included our room for one night, and Mt. Olympus tickets for four people for two days. Great value--room had microwave and fridge, the TV worked well, had enough channels to entertain the kids in the morning when we weren't at the water park. The pool was fun for the kids, aged 9-11 with the... more

Deceiving
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3 of 5 stars
tia1913   1 contribution
illinois
Jun 15, 2009 | Trip type: Family
1/1 found this review helpful

My husband and I viewed the website, the pictures are deceiving to the eye. The outside needs a complete makeover. The outdoor jacuzzi was out of order and needed to be drained. Our bathtub was dirty(after we requested a second cleaning). The comforters were stained. The table in our room was broken. I believe the worst part of it all,... more

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Riviera Suites Also Known As

  • Riviera Wisconsin Dells
  • Riviera Suites Wisconsin Dells
Address: 811 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965