Upon check in, we realized that our AC was not working. We called the front desk but they had gone home for the night! We had only been there 1/2 hour, so they couldn't have been far, but they refused to come in to help us. We were traveling with our 11 month old twins & my wife was 7... more

We stayed here over Spring Break for two nights. It was a nice, quiet getaway. Saturday night was a bit busier than Sunday night. Sunday night we were one of a few rooms, which was GREAT! The pool area: There is a large pool from 3-5 feet with floating basketball hoop and a small waterslide going into it. There is... more

We stayed at this hotel over Memorial Day weekend. Maybe the best way to describe is old school hotel with a few flairs of keeping up with the times. We chose this hotel as it was part of the Milwaukee Radio Station Dells Promotional Summer Kick Off card so rooms were $69 and it had pretty good reviews on this... more

A group of us stay at the New Concord Inn last weekend. It is top value. From making the reservation, check in and check out the staff were very helpful and went out of their way to make our stay a happy experience. The rooms were very clean and comfortable. What I liked most was that the entire hotel is... more

Very nice and accommodating staff. The rooms were a nice size and clean. The pool was also very nice with the waterslides and BIG kiddie pool area. We were traveling with a 2 year old and it was perfect for him and he seemed to really enjoy it. They have a nice lobby sitting area were you can sit at... more

Thanks to reviews of this hotel from other Trip Advisor travelers, we saved a tremendous amount of money and had a wonderful stay on Feb. 7th. Normally, when we visit the Dells (at least once or twice a year), we stay at one of the "Waterpark" hotels. This year with the way the economy is, I tried to find a... more

We went to The New Concord Inn for a family gathering, there were 23 of us. The staff was extremely hospitable, they did everything they could to make us feel at home; they let us set up a buffet in the lobby so we all had a comfortable place to hang out. The kids loved the pool, not a huge... more

Our last visit in June, 2008 was great as usual. We travel to the Dells several times a year and always stay here and have done so for the last five or six years. The hotel is centrally located to most attractions in the area, which makes it much easier to get around. The staff has always been very helpful... more

My family and I started our vacation by staying at the New Concord Inn. We were overwhelmed by the number of hotels in Wisconsin Dells with a decent price and an ok pool for our 2 small kids, but as soon as I called the New Concord, the people were so friendly and went out of their way to make... more