This hotel was terrible. The rooms were filthy and outdated. It took an hour to check in even though there was only a couple people in front of us. They put charges on your bill that it says are "Removed after checkout, IF requested". Read your bill carefully for these small hidden charges. Half the pools were not even filled... More

I was a little worried about our trip reading all the negative reviews. I admit it is not the "newest looking" resort, but it is very, very clean (NO bad smelling rooms!! :) And I was not worried to step on the carpet barefoot after a shower) and suitable for small children. The staff was helpful and polite. We went... More

I had stayed at this hotel a few years back and it was actually not that bad for the price but needed upgrading. But in 2 years it went considerably down. The only thing that was ok was the waterpark. The rooms are in desperate need of an upgrade. Furniture and decor is so out of date and worn. Our... More

Only stayed one night but found it to meet our needs. The front desk was very nice and the room was tidy and pretty much what you expect from a hotel. The shower head was a little short and the water pressure was a bit weak but other than that, the room was just fine. The indoor pool area was... More

We ended up canceling our reservation due to the water park being closed. Brittney, who answered my call, was very gracious and professional. Hardly does one encounter such hassle free exchanges – especially when deposits are involved.

We've been to WI dells probably 6 times in the last 3 years and this is by far the BEST hotel we've stayed at!!! We just got back yesterday, after spending four days of spring break at the Polynesian Resort. We had an absolutely amazing time.The hotel was clean and nicely kept up. The pool area and water park were... More

We ended up at the Polynesian Hotel after a horrible experience at another hotel in the area, and it was such a relief to be in a decent hotel. The decor was slightly outdated, and there were a few spots with peeling wallpaper. However, the staff was extremely friendly and helpful. Our space was clean and roomy, and the beds... More

we went in June 2011 with our daughter and 4 grandkids. spent 2 nights. the previous summer we went to great wolf but since we are on a tighter budget we chose the polynesian for its price. the water park was excellent. clean and fun. the kids had a ball and although the place was busy it did not seem... More

I was among the first people to stay at this hotel when it opened circa 1990. It was kind of a cutting-edge place back then with its own outdoor waterpark on the property. But it hasn't changed much since then, especially the hotel rooms themselves. Yes, the decor is very dated, but I just don't see that as a real... More