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All 80 Wisconsin Dells hotels

Polynesian Resort Hotel

3.0 of 5 Hotel   |   857 N. Frontage Rd., Wisconsin Dells, WI 53965
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Polynesian Resort Hotel
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Ranked #65 of 80 Hotels in Wisconsin Dells
A recent review
4 of 5 stars reviewed 3 days ago
Nina R
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381 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On our road-trip from Michigan to Minnesota we stayed at the Polynesian Resort Hotel overnight. The girls enjoyed the indoor and outdoor pools. The atmosphere was nice and location was great. We toured the downtown area and enjoyed attractions like Ripley's Believe it or not Museum and Ole-Time Photos.

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Sioux Falls, South Dakota
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am embarrassed to say that I have stayed here. It seemed like a great deal compared to the hotel that I was going to stay at outside of the Dells. Boy, was I wrong. This place is outdated and gross. I did't want to touch anything in the room because it seemed dirty. When I went to swim in... More 

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Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Upon checking into this "resort," we headed to our room. The beds were unmade, the sofa sleeper was in shambles, and there was dirt all over the sink. Our second room was just as interesting! We had red spots all over the wall (pizza sauce, blood??), and cobwebs hanging from the ceiling. There was popcorn all over when I unfolded... More 

Was this review helpful? Yes 1
Christopher S, Guest Relations Manager at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to review the resort. We are sorry about issues you encountered. We would like to speak to you directly in regards to the issues mentioned. Please let us know of the best way to contact you so we can address these. Sincerely More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

For an older hotel, it is great. Just what u need for kids 0 to 12! Everyone was friendly and helpful! Not a huge crowd so u don't loose your kids. Was able to eat in pool area with our packed food and drinks even. Clean all around!

Was this review helpful? Yes 1
Brandon, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Got there at about 11 hoping we could get in early and use the water park (it's only open on the weekends and it was a Sunday). Made them aware we were waiting and we were told it would only be a little longer as they were cleaning the room. We then proceeded to wait for 6 more hours, 45... More 

Was this review helpful? Yes 1
Christopher S, Guest Services at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to review the property. We are so sorry that your room was not available early and would like to discuss the situation to get some more details. Please let us know the best way to get in touch. Best Regards More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

From reading the previous reviews I was already on edge about this hotel. Yes, this hotel is stuck in the last millennium but If you have younger children (2-8yo) then they will enjoy water activities. Children older will think this hotel is a tad bit boring. We stayed here for Christmas so the indoor facilities were the only ones open.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

Got to our room and there were cobwebs hanging on the ceiling, mold spots on the ceiling in the bathroom, the wallpaper was peeling, and it didnt look like they cleaned the desk by the beds bc there was sticky stuff all down the face of it. The room decor looked straight out of the 70's, the pools had sand... More 

Was this review helpful? Yes 2
Christopher S, Customer relations at Polynesian Resort Hotel, responded to this review

Good Day, Thank you for taking the time to let us know of your issues. We are sorry that you had some issues while on property. We would like to talk to discuss some of the issues you brought up. Please let us know of a good time to call you. Best regards Chris More 

Racine, Wisconsin
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

My boyfriend and I stayed here this past weekend for one night. He booked the hotel without reading any reviews. When he told me where we were staying, I did some research online and came across these reviews, which seemed to be 50/50, so I was a little nervous, but open-minded. It wasn't as bad as I was expecting. It's... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2014

All I have to say this hotel is horrible stay away please not worth it better off paying the extra bucks to stay at the mt.olympus property's I vacation with my family every year to the dells and was curious to check out this property. There pictures online look nothing from what u see this place is disgusting I do... More 

Was this review helpful? Yes 2
Christopher S, Customer Service at Polynesian Resort Hotel, responded to this review

Thank you for writing your review. We are sorry you were disappointed in your stay and would like to speak to you in regards to some of the specific issues you encountered. Please let us know the best way to get in touch with you to explore the issues further. More 

Iowa City, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 26, 2014

This hotel looks hard-hit by the recession. Out of date furniture in the rooms remind me of a nursing home. The box TV was barely functional. The balcony overlooked a rusted water park and a cigarette-burnt metal table. Quite the view... Not to mention, the beds' springs where so old that it literally felt like pressure on my back when... More 

Was this review helpful? Yes 2
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to review our property. We would like a little more detail on some of your issues. Please let us know of a convenient way to contact you. More 

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Hotel Summarization (Beta)

What travelers say

  • Water park(4)
  • Pool area(4)
  • Lazy river(4)
  • Very nice(3)

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 230
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells

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