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All 80 Wisconsin Dells hotels

Polynesian Resort Hotel

3.0 of 5 Hotel   |   857 N. Frontage Rd., Wisconsin Dells, WI 53965
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Polynesian Resort Hotel
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Ranked #65 of 80 Hotels in Wisconsin Dells
A recent review
3 of 5 stars reviewed 1 week ago
Jean R Racine, Wisconsin
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374 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Racine, Wisconsin
1 review
3 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here this past weekend for one night. He booked the hotel without reading any reviews. When he told me where we were staying, I did some research online and came across these reviews, which seemed to be 50/50, so I was a little nervous, but open-minded. It wasn't as bad as I was expecting. It's... More

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1 review
1 of 5 stars Reviewed 1 week ago

All I have to say this hotel is horrible stay away please not worth it better off paying the extra bucks to stay at the mt.olympus property's I vacation with my family every year to the dells and was curious to check out this property. There pictures online look nothing from what u see this place is disgusting I do... More

Was this review helpful? Yes
Christopher S, Customer Service at Polynesian Resort Hotel, responded to this review

Thank you for writing your review. We are sorry you were disappointed in your stay and would like to speak to you in regards to some of the specific issues you encountered. Please let us know the best way to get in touch with you to explore the issues further. More

Iowa City, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel looks hard-hit by the recession. Out of date furniture in the rooms remind me of a nursing home. The box TV was barely functional. The balcony overlooked a rusted water park and a cigarette-burnt metal table. Quite the view... Not to mention, the beds' springs where so old that it literally felt like pressure on my back when... More

Was this review helpful? Yes 1
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to review our property. We would like a little more detail on some of your issues. Please let us know of a convenient way to contact you. More

Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

We used a Groupon for our stay. The front desk person was very helpful and accommodating. Our rooms were clean and the bathrooms were clean as well. The staff that we met were all very nice and friendly. We would return.

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Hartford, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 5, 2014

some of this review reflects the time of year we went. Oct 3rd. We stayed just one night. room- check in was 4pm. Our room was ready around 2pm. Built in hair dryer had to be fixed. Was not working on check in. No soap in either shower area or sink was there. I Had to go down to lobby... More

Was this review helpful? Yes 2
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Good Day, Thank you for taking the time to review our hotel. We are sorry about the unpleasant experience with our Housekeeping and Maintenance. We would like to speak with you directly about these. Please reach out to us at 608 254 2883 so we can get some further details. Regards More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 1, 2014

My family and I checked in this hotel simply for the water park inside. Upon checking in, the front desk employees were not very friendly. Possibly due to someone calling off. Never once did they smile at me. Checking in was rather easy. They didn't bother telling me where my room was, just pointed to a map. My family ended... More

Was this review helpful? Yes 2
Milwaukee, Wisconsin
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 29, 2014

We have been going on and off the last 14 years, always has been okay although aged. We have gone every year for the past 5 years for a two night getaway during the week in the winter. Just to sit back, hit the casino and go out to eat. This last time we checked into our room (way on... More

Was this review helpful? Yes 5
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 20, 2014

This was a last minute Groupon getaway. The room wasn't cleaned very well-- found a Dorito at the edge under the bed. The room smelled funny. The tv was old, didn't have very good reception. definitely got what I paid for. Rooms in desperate need of remodeling and renovations.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 13, 2014

The entire complex smells like old water. Dead flies in the kids pool. Water damage throughout. No updates anywhere (yellowish bed sheets that used to be white, filthy carpet, leaky ceilings, etc.). There are other, visibly better lodging options in the area. Please pick any one of them before staying at this hotel. I have traveled frequently for a variety... More

Was this review helpful? Yes 3
Rockford, Illinois
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 12, 2014

We were lured to this hotel as part of a time share pitch. No problem with that, however, we were told that that they had just had a GRAND re-opening and that the hotel had been remodeled. Blah, blah, blah, long story short, two rooms have been renovated for the purpose of selling what this hotel will look like under... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Water park(4)
  • Pool area(4)
  • Lazy river(4)
  • Very nice(3)

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 230
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells

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