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All 78 Wisconsin Dells hotels

Polynesian Resort Hotel

3.0 of 5 Hotel   |   857 N. Frontage Rd., Wisconsin Dells, WI 53965
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Polynesian Resort Hotel
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Ranked #64 of 78 Hotels in Wisconsin Dells
A recent review
3 of 5 stars reviewed 2 weeks ago
jesguz29 Chicago, Illinois
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370 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Hartford, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

some of this review reflects the time of year we went. Oct 3rd. We stayed just one night. room- check in was 4pm. Our room was ready around 2pm. Built in hair dryer had to be fixed. Was not working on check in. No soap in either shower area or sink was there. I Had to go down to lobby... More

Was this review helpful? Yes 2
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Good Day, Thank you for taking the time to review our hotel. We are sorry about the unpleasant experience with our Housekeeping and Maintenance. We would like to speak with you directly about these. Please reach out to us at 608 254 2883 so we can get some further details. Regards More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I checked in this hotel simply for the water park inside. Upon checking in, the front desk employees were not very friendly. Possibly due to someone calling off. Never once did they smile at me. Checking in was rather easy. They didn't bother telling me where my room was, just pointed to a map. My family ended... More

Was this review helpful? Yes 2
Milwaukee, Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We have been going on and off the last 14 years, always has been okay although aged. We have gone every year for the past 5 years for a two night getaway during the week in the winter. Just to sit back, hit the casino and go out to eat. This last time we checked into our room (way on... More

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a last minute Groupon getaway. The room wasn't cleaned very well-- found a Dorito at the edge under the bed. The room smelled funny. The tv was old, didn't have very good reception. definitely got what I paid for. Rooms in desperate need of remodeling and renovations.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2014

The entire complex smells like old water. Dead flies in the kids pool. Water damage throughout. No updates anywhere (yellowish bed sheets that used to be white, filthy carpet, leaky ceilings, etc.). There are other, visibly better lodging options in the area. Please pick any one of them before staying at this hotel. I have traveled frequently for a variety... More

Was this review helpful? Yes 2
Rockford, Illinois
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 12, 2014

We were lured to this hotel as part of a time share pitch. No problem with that, however, we were told that that they had just had a GRAND re-opening and that the hotel had been remodeled. Blah, blah, blah, long story short, two rooms have been renovated for the purpose of selling what this hotel will look like under... More

Was this review helpful? Yes 4
Detroit, Michigan
Top Contributor
52 reviews 52 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 6, 2014

Good thing is Kids loved the place despite all you are about to read. The inhouse Pizza place was quite good. As parents this place was extremely disappointing in many other catergories.Tiles in most of the pools are loose missing or broken with sharp edges exposed. We could not find ice in hotel. Room smelled terrible. In a water park... More

Was this review helpful? Yes 3
Duluth, Minnesota, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 2, 2014

Purchased the room through a third party, for a steal rate. Go to the room at 4:30, and were greeted by a young man with some type of twitch going on with his face. He was very nice, professional, and made sure all was ok during my check-in. I asked him, if he could upgrade my room, and he did,... More

Was this review helpful? Yes 6
Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 30, 2014

I purchased a Groupon to stay at this resort and thought I was getting a good deal; I wish I could have my money refunded. I would not stay here even if it was free. It was old, run-down dirty and in terrible need of repair. The tub did not drain so we were showering in a pool of dirty... More

Was this review helpful? Yes 1
Wisconsin Dells, Wisconsin
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 30, 2014

Do not waste your time or money, I got a groupon deal and boy am I sorry I did. This place is disgusting all around, poor staff, awful rooms, no bar and restaurant. We were not happy about one thing and feel completely ripped off by groupon. The pictures are way off online and as soon as we checked in... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(5)
  • Lazy river(4)
  • Pool area(4)
  • Very nice(3)

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 230
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells

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