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All 80 Wisconsin Dells hotels

Polynesian Resort Hotel

3.0 of 5 Hotel   |   857 N. Frontage Rd., Wisconsin Dells, WI 53965
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Polynesian Resort Hotel
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Ranked #65 of 80 Hotels in Wisconsin Dells
A recent review
5 of 5 stars reviewed 2 weeks ago
mammasommer
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379 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Upon checking into this "resort," we headed to our room. The beds were unmade, the sofa sleeper was in shambles, and there was dirt all over the sink. Our second room was just as interesting! We had red spots all over the wall (pizza sauce, blood??), and cobwebs hanging from the ceiling. There was popcorn all over when I unfolded... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

For an older hotel, it is great. Just what u need for kids 0 to 12! Everyone was friendly and helpful! Not a huge crowd so u don't loose your kids. Was able to eat in pool area with our packed food and drinks even. Clean all around!

Was this review helpful? Yes 1
Brandon, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Got there at about 11 hoping we could get in early and use the water park (it's only open on the weekends and it was a Sunday). Made them aware we were waiting and we were told it would only be a little longer as they were cleaning the room. We then proceeded to wait for 6 more hours, 45... More 

Was this review helpful? Yes 1
Christopher S, Guest Services at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to review the property. We are so sorry that your room was not available early and would like to discuss the situation to get some more details. Please let us know the best way to get in touch. Best Regards More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

From reading the previous reviews I was already on edge about this hotel. Yes, this hotel is stuck in the last millennium but If you have younger children (2-8yo) then they will enjoy water activities. Children older will think this hotel is a tad bit boring. We stayed here for Christmas so the indoor facilities were the only ones open.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

Got to our room and there were cobwebs hanging on the ceiling, mold spots on the ceiling in the bathroom, the wallpaper was peeling, and it didnt look like they cleaned the desk by the beds bc there was sticky stuff all down the face of it. The room decor looked straight out of the 70's, the pools had sand... More 

Was this review helpful? Yes 2
Christopher S, Customer relations at Polynesian Resort Hotel, responded to this review

Good Day, Thank you for taking the time to let us know of your issues. We are sorry that you had some issues while on property. We would like to talk to discuss some of the issues you brought up. Please let us know of a good time to call you. Best regards Chris More 

Racine, Wisconsin
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

My boyfriend and I stayed here this past weekend for one night. He booked the hotel without reading any reviews. When he told me where we were staying, I did some research online and came across these reviews, which seemed to be 50/50, so I was a little nervous, but open-minded. It wasn't as bad as I was expecting. It's... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2014

All I have to say this hotel is horrible stay away please not worth it better off paying the extra bucks to stay at the mt.olympus property's I vacation with my family every year to the dells and was curious to check out this property. There pictures online look nothing from what u see this place is disgusting I do... More 

Was this review helpful? Yes 2
Christopher S, Customer Service at Polynesian Resort Hotel, responded to this review

Thank you for writing your review. We are sorry you were disappointed in your stay and would like to speak to you in regards to some of the specific issues you encountered. Please let us know the best way to get in touch with you to explore the issues further. More 

Iowa City, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 26, 2014

This hotel looks hard-hit by the recession. Out of date furniture in the rooms remind me of a nursing home. The box TV was barely functional. The balcony overlooked a rusted water park and a cigarette-burnt metal table. Quite the view... Not to mention, the beds' springs where so old that it literally felt like pressure on my back when... More 

Was this review helpful? Yes 1
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to review our property. We would like a little more detail on some of your issues. Please let us know of a convenient way to contact you. More 

Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

We used a Groupon for our stay. The front desk person was very helpful and accommodating. Our rooms were clean and the bathrooms were clean as well. The staff that we met were all very nice and friendly. We would return.

Was this review helpful? Yes
Hartford, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 5, 2014

some of this review reflects the time of year we went. Oct 3rd. We stayed just one night. room- check in was 4pm. Our room was ready around 2pm. Built in hair dryer had to be fixed. Was not working on check in. No soap in either shower area or sink was there. I Had to go down to lobby... More 

Was this review helpful? Yes 2
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Good Day, Thank you for taking the time to review our hotel. We are sorry about the unpleasant experience with our Housekeeping and Maintenance. We would like to speak with you directly about these. Please reach out to us at 608 254 2883 so we can get some further details. Regards More 

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Hotel Summarization (Beta)

What travelers say

  • Water park(4)
  • Lazy river(4)
  • Pool area(4)
  • Very nice(3)

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 230
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells

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