We booked the rooms on a Tuesday and then got an email Saturday telling us that the water park was closed. That was the indoor one of course. Beds are rock hard and about 15 years old. Pillows have no fluff and are old as well. The cable and tv were terrible. Some channels worked and some didn't. Tv made... More

We are staying here now! Check in was 4/4/13. My son is 9 and he is enjoying himself. I like how the pools are not crowded, and the staff is very helpful. We did have to ask to get our room cleaned, but other than that, we are enjoying our stay. It's a good place for kids 10 and under.

Totally disgusting! The rooms smell like smoke. There were no towels for our rooms or the pool area for our entire stay. There was pizza thrown against a window and never touched for our entire stay. Mattress was stained with vomit and there were no fitted sheets. Worst experience ever!

I was looking forward to my trip & was disappointed because I stayed for 3 nights & did not receiving housekeeping not even once! The beds & sofa bed were uncomfortable & the room was dingy. I will never stay in this hotel ever again. My son enjoyed the indoor lazy river & water park but that's about it. The... More

We stayed here years ago and had no issues. Well, that has changed and we probably won't be back. We stayed Thursday, March 28 for a few nights. Upon arrival, we were told to keep our wristbands on as they never rec'd their order. No big deal. But, we were also told if, and that is IF, we were to... More

What a disaster. Took my three grandchildren for one of their birthdays. We had to check in three times as the rooms weren't ready. Finally we got a room at 5 pm and when we got to the room it wasn't cleaned yet.Called the front desk and was told they would send a manager. I had to call four times... More

If you want a fun place to stay that is clean, comfortable, and worth the price...try Kalahari. The beds at the Polynesian were like sleeping on slabs of stone. The bathroom was tiny...and our faucet didn't work properly. Outdated rooms..outdated pools...overall a disappointment. We won't be back.

On my way home from Wisconsin Dells we decided to find 1 more place to stay and enjoy our time... so we wind up coming back to the Polynesian hotel :) unfortunately the water park was closed but they still had a really nice pool and kiddie pool.... the hot tub was to die for it was great.... that's where... More

We stayed a Friday night in March, 2013. This resort is exactly what I was expecting. I had read reviews that it was an older hotel. It was. I had read that it was dated, it was. BUT, the room was large and comfortable and very clean. The bathroom was small, but not a big deal. We had a room... More