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Spring Brook

2.5 of 5
Hotel website
242 Lake Shore Dr., Wisconsin Dells, WI 53965
Spring Brook
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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Sully
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Bennett House in Spring Brook resort with our family of 16 people - 8 adults, 8 children ages 13 - 2 months. The house was clean and comfortable, the bedrooms spacious with enough beds for all of us. The cousins had a great time bunking up together in a room with two queen beds. The resort... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear GmaG5- Thank you for the great review! We appreciate you taking the time to submit a review based on your most recent stay in the Bennett House. We're glad you enjoyed the newest addition to Spring Brook's rental program. It is quickly becoming a guest favorite for those looking to get away from the typical Dells stay. Your continued... More 

Marengo, Illinois
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the 2BR/2BA condo, 198 room 203A, June 14-19 and our stay was wonderful! Check in was a breeze, we received our keys and drove over to our condo, when we walked in the house was super clean and bright! The bathrooms were so clean, a huge positive with me, the only issue was the second bedroom only... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Cathy0216- We're glad to hear the “Cedar Stone Condo” turned out to be a breezy good time! Thank you, we appreciate the kind words. Give us a call (800.228.4349) before your next Wisconsin Dells getaway. If we are running any repeat guest promotions we'd be glad to apply them to your next reservation. Again, thank you for taking the... More 

Plymouth, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We rented the 379 Oakbrook unit for an extended family gathering of 15 people in June. What a perfect choice! The house is brand new, nicely decorated, comfortable, and with a fully stocked kitchen (cookware not food) which we used to save money on dining out. We even used the gas grill. There were TVs in all the bedrooms and... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear bklMN- Thanks for the review! We appreciate the kind words. We're glad to hear the “All Seasons Lodge” turned out to be the perfect choice. It sounds like the amenities worked out for everyone in the group. Give us a call (800.228.4349) before your next Wisconsin Dells getaway. If we are running any repeat guest promotions we'd be glad... More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 15 stayed in the 6 bedroom Ultimate Rustic Retreat and it was great with plenty of space on 3 levels. Pool table in basement as well as extra refrigerator. Kitchen was very nice with table space for 14 at one table. Kitchen was reasonably stocked with pots and pans, utensils, corelle dishes. Silverware was a little short... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Don C- Thanks for spreading the word! We’re extremely happy that we reached the level of service for which we strive. Your feedback is invaluable in assessing the condition of the vacation homes and the customer service we provide. We apologize for any inconveniences but appreciate you giving us the opportunity to address them prior to your departure. We... More 

Slinger, Wisconsin
2 reviews
5 of 5 stars Reviewed April 27, 2015

I have stayed at Spring Brook 2 times in the past year and both experiences were wonderful. The staff is very helpful, calling to find out when you plan to arrive. They are extremely accommodating in terms of arrival time. One of my stays was in a condo and one was in a house. Both had outdoor space which is... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear LaingA11- Thanks for the terrific review! We apprieciate the kind words. Glad the Chromecast made it home safely. We're glad to hear the variety of accomodation options is working to your advantage. It sounds like you are exactly the type of guest that would make a great addition to the Spring Brook extended family so give us a call... More 

New Brighton, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 20, 2015

We had a medium-sized group of two families (4 adults and 4 children aged from 1 to 6 years old). Our house had a great gathering area with a big dining table to fit everyone. The food at the restaurant is fantastic, and the kids loved playing in the indoor pool. The kid's activity pool (and slide) is just the... More 

Was this review helpful? Yes
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Erin N- Thanks for the thumbs up! We’re excited that we reached the level of service for which we strive. We consider guest feedback invaluable when assessing our performance and the current condition of the vacation homes. We apologize for the toilet inconvenience but appreciate you giving us the opportunity to address it during your stay. Your continued patronage... More 

Winthrop Harbor, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

We chose Springbrook for a family reunion in the fall of 2014. The house we rented had plenty of space for our group of 12 adults and children. It was wonderful to be able to make our own meals, relax, watch movies, and visit with relatives that we hadn't seen in years. The kids loved the pool at the clubhouse.... More 

Was this review helpful? Yes 1
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear bdavidson645- Thank you for taking the time to submit a review based on your recent visit. We strive for every Spring Brook guest experience to be exceptional. We are delighted the family had such a memorable and pleasant stay. Your patronage is much appreciated, and we will do our very best to continue to meet your vacation home needs.... More 

Senior Contributor
46 reviews 46 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 4, 2014

We chose Springbrook for our annual family getaway. The house we rented was plenty large for the 8 adults and 1 child on our trip. It was nice to be able to make our own meals, relax away from the madness of the Dells strip, and still have so many amenities. We would love to return to Springbrook for another... More 

Was this review helpful? Yes
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Member- Thank you taking the time to write a review. We greatly appreciate the high ranking you gave Spring Brook Resort. We look forward to hosting future stays for you and your entire family. We're currently running a variety of seasonal specials. If you're interested in returning to the Dells area in the near future give us a call... More 

Chicagoland, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed with our extended family of 7 adults and 3 children, as well as 2 pets in the Northwoods Chalet property. Upon check-in, we noticed that trash was left in the home and in the garage and that several dishes and utensils in the cabinets were filthy. Also, the gas grill was not starting. We called the front office... More 

Was this review helpful? Yes 2
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear AtravelingMom22- Thank you for taking the time to submit a review based on your recent visit. We’re excited that we reached the level of service to which we aspire. We value your patronage, and consider feedback such as yours invaluable when gauging our performance. Your business is much appreciated, and we will do our very best to continue to... More 

Kasson, Minnesota
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 25, 2014

We stayed in Cabin 113 Morning Perch for two nights. There were many problems with this cabin, the first being no toilet paper in the cabin, had to go up to resort to ask for some. The temperature in the cabin was 80 degrees when we first entered the cabin, took quite awhile to cool it down. The filthy back... More 

Was this review helpful? Yes 2
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Becki B- Thank you posting a review based on your recent visit. We would like to extend our apologies for not acknowledging you sooner. Also, we regret that the home you stayed in was in such poor condition. We value your patronage, and consider feedback such as yours an important part of the self-evaluation process. Your business is much... More 

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