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Spring Brook

2.5 of 5
Hotel website
242 Lake Shore Dr., Wisconsin Dells, WI 53965
Spring Brook
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 4 weeks ago
LaingA11 Slinger, Wisconsin
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48 reviews from our community

Traveler rating
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    12
    6
    5
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Slinger, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed at Spring Brook 2 times in the past year and both experiences were wonderful. The staff is very helpful, calling to find out when you plan to arrive. They are extremely accommodating in terms of arrival time. One of my stays was in a condo and one was in a house. Both had outdoor space which is... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear LaingA11- Thanks for the terrific review! We apprieciate the kind words. Glad the Chromecast made it home safely. We're glad to hear the variety of accomodation options is working to your advantage. It sounds like you are exactly the type of guest that would make a great addition to the Spring Brook extended family so give us a call... More 

New Brighton, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 20, 2015

We had a medium-sized group of two families (4 adults and 4 children aged from 1 to 6 years old). Our house had a great gathering area with a big dining table to fit everyone. The food at the restaurant is fantastic, and the kids loved playing in the indoor pool. The kid's activity pool (and slide) is just the... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Erin N- Thanks for the thumbs up! We’re excited that we reached the level of service for which we strive. We consider guest feedback invaluable when assessing our performance and the current condition of the vacation homes. We apologize for the toilet inconvenience but appreciate you giving us the opportunity to address it during your stay. Your continued patronage... More 

Winthrop Harbor, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

We chose Springbrook for a family reunion in the fall of 2014. The house we rented had plenty of space for our group of 12 adults and children. It was wonderful to be able to make our own meals, relax, watch movies, and visit with relatives that we hadn't seen in years. The kids loved the pool at the clubhouse.... More 

Was this review helpful? Yes 1
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear bdavidson645- Thank you for taking the time to submit a review based on your recent visit. We strive for every Spring Brook guest experience to be exceptional. We are delighted the family had such a memorable and pleasant stay. Your patronage is much appreciated, and we will do our very best to continue to meet your vacation home needs.... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 4, 2014

We chose Springbrook for our annual family getaway. The house we rented was plenty large for the 8 adults and 1 child on our trip. It was nice to be able to make our own meals, relax away from the madness of the Dells strip, and still have so many amenities. We would love to return to Springbrook for another... More 

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SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Member- Thank you taking the time to write a review. We greatly appreciate the high ranking you gave Spring Brook Resort. We look forward to hosting future stays for you and your entire family. We're currently running a variety of seasonal specials. If you're interested in returning to the Dells area in the near future give us a call... More 

Chicagoland, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed with our extended family of 7 adults and 3 children, as well as 2 pets in the Northwoods Chalet property. Upon check-in, we noticed that trash was left in the home and in the garage and that several dishes and utensils in the cabinets were filthy. Also, the gas grill was not starting. We called the front office... More 

Was this review helpful? Yes 2
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear AtravelingMom22- Thank you for taking the time to submit a review based on your recent visit. We’re excited that we reached the level of service to which we aspire. We value your patronage, and consider feedback such as yours invaluable when gauging our performance. Your business is much appreciated, and we will do our very best to continue to... More 

Kasson, Minnesota
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 25, 2014

We stayed in Cabin 113 Morning Perch for two nights. There were many problems with this cabin, the first being no toilet paper in the cabin, had to go up to resort to ask for some. The temperature in the cabin was 80 degrees when we first entered the cabin, took quite awhile to cool it down. The filthy back... More 

Was this review helpful? Yes 2
SpringBrookMgmt, Manager at Spring Brook, responded to this review

Dear Becki B- Thank you posting a review based on your recent visit. We would like to extend our apologies for not acknowledging you sooner. Also, we regret that the home you stayed in was in such poor condition. We value your patronage, and consider feedback such as yours an important part of the self-evaluation process. Your business is much... More 

Fargo, North Dakota
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

It was really nice to have a break from the noise and hustle of the Dells strip and be able to get away and decompress. The accommodations were nice - as were the amenities (nice to be able to eat in if we chose and to be able to do laundry).

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

We felt the staff at Spring Brook was very attentive and definitely went out of their way to help our experience be positive. Our house was clean as a whistle and nicely appointed. We had cold weather and appreciated the indoor pool--even a little indoor area for our two-year-old. SO close to the Dells, but a step away from the... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014 via mobile

The accommodations were very nice. All of the kids were thrilled. Clean and nicely decorated. The only suggestion I might make is more commodities and toiletries available like shampoo, conditioner for the full stay plus things like dish soap, laundry soap, salt, pepper. We had to go run and buy these types of things.

Was this review helpful? Yes 1
Lake. Villa
1 review
4 of 5 stars Reviewed July 23, 2014

We stayed at Spring Brook for a family reunion. We booked 2 six, and 2 three bedroom homes & some condo rooms. The staff worked with us to get homes within walking distance of each other. Great amenities, well appointed kitchens and lots of room were among the perks. We'd book there again!

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