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Copa Cabana Resort Hotel & Suites


No photo provided
Hotel class 3 of 5
611 Wisconsin Dells Pkwy., Wisconsin Dells, WI 53965-9726
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Traveler Reviews

70% Recommend
3.5 of 5 stars 60 reviews
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All (60)
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[ Date ] [ Rating ]
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3 of 5 stars
yearlydellstrip 1 contribution
Illlinois
Jun 16, 2009 | Trip type: Family

We stayed at the Copa Cabana in October of last year. I was looking for a place that would entertain my children. (3-8) They really loved the the indoor waterpark. It was the perfect size for them. The only downside was since we went so late in the year we were unable to get anything to eat or drink there.... more

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5 of 5 stars
MomtoKJandBT 1 contribution
Wisconsin
Jun 16, 2009 | Trip type: Family

My 5 year old twins and I stayed June 10-11 and had a wonderful experience at the Copa Cabana! The indoor pool and waterpark was perfect for my kids! Even though the water was cold (due to the Wisconsin weather being somewhat cooler so far this year), they also went in the outdoor waterpark and had a great time! The... more

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5 of 5 stars
mom2maddie 1 contribution
Wisconsin
Jun 11, 2009 | Trip type: Family

I can't comment highly enough regarding the customer service at the Copa Cabana! Being a business owner, myself, the "personal touch," "going the extra mile" can make all the difference in the world! I know some of the reviews have rated this property as "good." I feel that this place is GR8! To use an analogy, a "beautiful" person with... more

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4 of 5 stars
WITRAVLR 26 contributions
WI
Apr 10, 2009 | Trip type: Family

We stayed for one night at the Copa Cabana so our kids could have a nice evening of playing in an age appropriate waterpark. The price was right! The front desk lady was pleasant and everything looked very clean. We stayed in room 202 which was a double queen with a mini refrigerator and microwave and nice glass doors to... more

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4 of 5 stars
BAIN16 1 contribution
Cedarburg
Mar 8, 2009 | Trip type: Family

Early check in, friendly staff, and a waterpark suited to my children perfectly are just a few of the pleasant surprises we encountered at the Copa Cabana. For families with young children, this resort offers a waterpark just large enough to entertain my kids, but just small enough to not feel as if I was running a marathon instead of... more

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3 of 5 stars
travelinds 5 contributions
Saint Paul, MN
Mar 1, 2009 | Trip type: Family

We just got back from the Copa, staying Friday Feb 27 through Sun March 1. I had read many reviews online and was looking forward to fun with friends but had pretty low expectations for the Copa. I was pleasantly surprised. The decor is certainly dated but the rooms were clean and very spacious. The front desk staff wasn't amazing,... more

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2 of 5 stars
rcortese 8 contributions
Chicago, IL
Feb 15, 2009 | Trip type: Couples

Where to start..... My fiance and I decided to take a spontaneous weekend in the last weekend in October to Wisconsin Dells. We didn't want to pay a fortune but wanted to stay at one of the "nice hotels". I've been going to the Dells since I was a little kid and have always passed underneath the overpass tunnel and... more

Management response from
Mark Lancaster, Assistant General Manager

Dear rcortese, Thank you for choosing the Copa Cabana Resort for your stay. We appreciate your business and are saddened to hear that you will not be back. I want to apologize to you for any inconveniences that you have experienced during your stay at the Copa. Some of the problems you experienced during your stay (ex stained linens and...

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1 of 5 stars
CloneFan96 1 contribution
North Liberty
Jan 17, 2009 | Trip type: Family
1/1 found this review helpful

This was "booked" for us by the Wilderness resort through a timeshare opportunity...a story in itself. The room was the most disgusting hotel I have EVER been to. Nasty. The people who were working were unengaged and could not make any desicions. I checked into the hotel looked at the room and left. They would NOT give us our money... more

Management response from
Mark Lancaster, Assistant General Manager

Dear CloneFan96, I would be happy to discuss with you your concerns since you did not leave any specific problem listed here. Please contact me at 608-253-1511. I'm glad that Wyndham Resorts found you a hotel that you found acceptable. We run a clean, friendly and respectable resort. I'm sorry that you felt our hotel was not up to your...

Okay hotel
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2 of 5 stars
KatherineNoel 25 contributions
Iowa
Dec 31, 2008 | Trip type: Family
1/1 found this review helpful

We stayed in 303 (kind of seemed like the old part of the hotel) Skywalk was nice to get to the lobby and pool areas, but it was not kept very clean. The same bugs and gross dirt was there our 3 days we were there. Hotel room was very outdated, and only like 6-10 channels on the television. Pubic... more

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5 of 5 stars
twinbird 1 contribution
indiana
Aug 4, 2008 | Trip type: Family
1/2 found this review helpful

I was a little hesitant to stay at the Copa Cabana, after reading some of the previous reviews. I actually had already booked my room with them, and then contemplated cancelling & just paying the penalty because I was so concerned about the "smell" everyone kept talking about. I decided to go with my "gut instinct" on whether or not... more

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Copa Cabana Resort Hotel & Suites Also Known As

Address: 611 Wisconsin Dells Pkwy., Wisconsin Dells, WI 53965-9726