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All 78 Wisconsin Dells hotels

Chula Vista Resort

3.5 of 5 Resort   |   2501 River Road, Wisconsin Dells, WI 53965
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Chula Vista Resort
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Ranked #43 of 78 Hotels in Wisconsin Dells
A recent review
4 of 5 stars Reviewed March 16, 2011
chamiya82 Glendale Heights, Illinois
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1,432 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Chula Vista Resort
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Glendale Heights, Illinois
1 review
4 of 5 stars Reviewed March 16, 2011

I was dreading my trip after reading so many negative reviews about this place. I am happy to report I was pleasantly surprised. Our check-in was extremely fast and the check-in staff were very courteous. We checked in on Sunday afternoon. Not sure if that had anything to do with our good service. The golf villa we had chosen was... More

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Grafton, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2011

This resort is too big. We were treated like a number, and when our vehicle was VANDALIZED in the parking lot, the front desk staff, managers and security staff just BLEW US OFF! I brought the damage to the staff's attention after our first night there. The security guard first doubted that the damage occured on site, despite our not... More

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Marion, Iowa
Top Contributor
73 reviews 73 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed March 4, 2011

Third time to the Dells. First stay was at Blackhawk, second was at Northern Bay resort (highly recommended). Third time was not a charm. Booked through owner. Stayed in Golf Villas. Check in was long and laborious. Room smelled horrible. Like old cigars and smelly sneakers. The smell did not diffuse at all, even after opening sliding door. There were... More

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Greenleaf, Wisconsin
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 1, 2011

Comfortable, clean rooms, very slow internet, good food. Rooms were comfortable. You can tell it's an older resort and my co-worker and I were in one of the older buildings. The soft goods were up to date and in good shape, but some general signs of aging in the building itself. I was attending for a tech conference, so was... More

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Milwaukee, WI
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 28, 2011

My wife and I have been going to the Chula Vista for years and have made some great memories there. I actually proposed to her there in December of 2008! But that trip, and the few before that, we noticed the resort going downhill. We said that the 2008 trip would be our last because of overcrowding and the rudeness... More

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2011

Dont waste your time at the buffet. At 50+ for a couple, they even charge you over $2.00 for a soda...you would think that is included with your meal. And they only give you one dessert which was disappointing also. The crab legs were very good! Our two bedroom condo was ready when we got there early (1:00 p.m.) which... More

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Madison, Wisconsin
1 review
1 of 5 stars Reviewed February 17, 2011

Our 2 bedroom condo was great for my husband and I as well as our children, ages 3 and 9 months. Perfect amount of privacy and room for kids to move around. Full kitchen was nice for making our own food. However, we went to the Market Fresh buffet for a dinner and we found that is was way overpriced... More

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Madison, Wisconsin
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 14, 2011

We've pretty much made our way around the various hotel/waterpark places in the Dells the last few years; they all have their pros and cons. Customer service in the Dells is about the same everywhere there (not great), so I'll leave that our here. For us, I think there are more cons than pros here. It's out of the way... More

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chulavistaresort, Manager at Chula Vista Resort, responded to this review

We do appreciate hearing from our customers, as their comments are vital for the continued improvement of our Resort. The problems that you mentioned have been brought to the attention of our Guest Services department. While the lack of service you experienced is unusual and not the standard for Chula Vista Resort, there is no excuse for it. We are... More

milwaukee
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 11, 2011

First night, checked in thought we were getting a room with a fireplace or a jacuzzi got neither but room was nice and clean, I don't think the online operator paid attention to my request,then tried to call the pizza place(luigi's) only to keep getting transferred and hung up on. finally got pizza from the sports bar,a little pricey. The... More

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Hartford, WI
1 review
4 of 5 stars Reviewed February 8, 2011

I thought the room was a bit outdated but clean. We were with a group so we got a rate of $99 for a Friday night. The water park was very nice and the water WARM. This was huge for me because I hate going into the water when it is cold and getting doused with cold water after a... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(78)
  • Lazy river(32)
  • Very nice(30)
  • Bedroom condo(25)
  • Wave pool(22)
  • Hot tub(15)
  • Indoor waterpark(15)
  • Full kitchen(11)
  • Outdoor waterpark(10)
  • Market fresh buffet(7)

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme

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