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Chula Vista Resort

3.5 of 5
2501 River Road, Wisconsin Dells, WI 53965
Hotel amenities
Chula Vista Resort
Ranked #40 of 76 hotels in Wisconsin Dells
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998 reviews from our community

Traveler rating
    216
    319
    189
    148
    126
See reviews for
Families
615
 
Couples
93
 
Solo
3
 
Business
54
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2013 via mobile

I took my son here for a 2 day stay all inclusive. First at the restaurants we had very poor service. We were told to be seated but no one came to give us menus for more then 10 mins . They were very inattentive . Second as we went to try to sleep the first night the door from... More

Was this review helpful? Yes 2
Dan H, General Manager at Chula Vista Resort, responded to this review
May 3, 2013

Kathyp5, Thank you for being with us on your most recent visit. I am sorry that we did not fully meet your expectations on this trip but that you may give us another opportunity in the near future. Regards, Dan Hoppe General Manager More

minneapolis
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 22, 2013

The first room we were given (ground floor, golf villas C) was unacceptable, and Chula Vista should be embarrassed to be renting it. The outdoor temperature was 30, and the room door exited directly to outside. The wall heater was unable to keep the room warm. Unlike many other rooms in the same building, there was no fireplace. There was... More

Was this review helpful? Yes 3
Dan H, General Manager at Chula Vista Resort, responded to this review
May 3, 2013

Mplstravelgirl578, I do personaly apologize for inconvenience you occured during your most recent stay. The unit you had has been serviced and the appropiate mangers have been made aware of the issues you encountered. Thank you for taking the time to provide feedback and I hope that you may be able to give us another opportunity in the future. Regards,... More

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Fond du Lac, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2013

We enjoyed the waterpark especially some of the slides that are different than ones we have seen before. The room was nice but one of the beds was so sunken in the middle that it could be seen with the comforter on, which made the night a little uncomfortable as my child and I kept rolling to the middle. We... More

Was this review helpful? Yes 1
Dan H, General Manager at Chula Vista Resort, responded to this review
April 17, 2013

Christie59884, Thank you for being with us on your recent visit to the Dells and letting us be a part of it. It was good to see that you had a memorable time and we appreciate your feedback. We hope to see you again soon. Regards, Dan Hoppe General Manager More

Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2013

My husband, co-worker, her husband, and her two-year old son originally bought a Groupon for Chula Vista, but when we went to book it, they didn't have the dates that we wanted. In return, we were able to get a full refund from Groupon and got talked into the Club Preview promotion. This promotion was a Thursday check in for... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review
April 17, 2013

Goldy18_1999, Great to see you had a wonderful stay with you and your friends. We truly appreciate the feedback and your time to outline those for us. I hope that we may be of service to you again in the near future, we will be sure to keep you updated. Regards, Dan Hoppe General Manager More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 12, 2013

We stayed at Chula Vista for one of our children's sport competition. Families of all team mates were present as well. It was fun to spend time in the water park, all the children had a blast, and so did the adults (that's why I am rating "spa" as excellent, it;s actually the water park, we didn't try the real... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review
April 17, 2013

Barbara61, Thank you for your feedback on your recent stay and glad to see that everyone had a wonderful time. We do take your comments seriously and are reviewed by our managers. We look forward to being of service to you again in the near future. Regards, Dan Hoppe General Manager More

Milwaukee, Wisconsin
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 11, 2013

Here is an email that I send to Chula Vista- that explains my thoughts on their resort.I gave them a week to respond before I would start posting review anywhere. They never responded. Hello- I stayed at your property from April 2nd until Early AM April 4th. I was in the Villas in room 7103. Every year I visit the... More

Was this review helpful? Yes 3
Germantown, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2013

We were a little disappointed in our stay at Chula Vista. The staff was not friendly- no one would say hello in passing, etc. Many of the lifeguards barely spoke English, which was frustrating. When looking at the outside, it looks beautiful & totally updated. The renovations were clearly only done to the exterior. Our room was very outdated, beds... More

Was this review helpful? Yes 1
See 4 more reviews by Brewers8fan for Wisconsin Dells
Dan H, General Manager at Chula Vista Resort, responded to this review
April 11, 2013

Brewers8fan, Thank you for being with us on your most recent visit, I am sorry that we did not meet your expectations on your most recent journey to the Dells. I do offer my personal apology for any team members that did not greet you in a professional manner. In addition we will begin a room renovation in our hotel... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed April 9, 2013

As a father of three, I figured there was no time like the present to initiate myself into that awesome and terrifying ritual, the family vacation. We live in Chicago, so the 3-hour drive was long enough to make the kids feel like we were traveling, and short enough that we weren't driven completely insane by the chorus of ARE... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review
April 10, 2013

CatDrawingGuy, It is great to see that you made some very favorable memories during your first family getaway and I hope we can be of service to you again in the future. It is nice to hear that you and the family had a wonderful time. Please visit us this summer. Thank you and have safe travels. Regards, Dan Hoppe... More

Rockford
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

This as a great place, the staff is friendly and the rooms are clean. We always go in the off season. We loved the water park. They have the best fire grilled pizza. They offer a great all inclusive deal. This place is a great place to stay in the dells. The junior suite with the fireplace is an awesome... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review
April 10, 2013

Dara H, Thank you for being with us again, great to see you continue to have a wonderful time. We appreciate the feedback and we look forward to being of service to you again soon. Regards, Dan Hoppe General Manager More

Sparta, Wisconsin, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 8, 2013

We've stayed at several different water parks in the Dells over the years but most recently decided to go with Chula Vista because it had the best available price for a room with a kitchenette. We stayed in the Golf Villas (D on the map) and only used the indoor park (Spring Break). The good: (1)The kitchenette was a really... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Water park(135)
  • Bedroom condo(54)
  • Lazy river(53)
  • Very nice(50)
  • Hot tub(32)
  • Wave pool(30)
  • Indoor waterpark(27)
  • Full kitchen(20)
  • Parking lot(19)
  • Market fresh buffet(17)

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 76 hotels in Wisconsin Dells
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Hotel
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme

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Chula Vista Resort
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