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All 80 Wisconsin Dells hotels

Chula Vista Resort

3.5 of 5 Resort   |   2501 River Road, Wisconsin Dells, WI 53965
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Chula Vista Resort
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Ranked #41 of 80 Hotels in Wisconsin Dells
A recent review
5 of 5 stars reviewed 6 days ago
DGAB2014 Lake Geneva, Wisconsin
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1,464 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
263 reviews 263 reviews
49 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed at the Chula Vista in the past and enjoyed ourselves. This time we had the groupon deal. It's been about 2+ years since our last visit. Whoa has this place gone down hill! Where do I start? We checked in and all seemed fine. Friendly, helpful front desk staff can't complain there. We walked to the north... More

Was this review helpful? Yes
Lake Geneva, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Chula Vista resort was the perfect place to stay with many options to keep 4 adults entertained. The front desk employees and managers were very polite. We especially enjoyed Shelly Timm, our bartender for the duration of our stay. She was a crowd pleaser and was a very effecient and knowledgable bartender. We can't wait to return to see Shelly... More

Was this review helpful? Yes 2
Dan H, General Manager at Chula Vista Resort, responded to this review

DGAB2014, Thank you so much for taking the time to give us feedback on your stay and especially recognizing our team members Shelly and Timm. We hope that we can be of service to you again soon. Have a great holiday season. Regards, Dan Hoppe General Manager More

Hudson, Wisconsin
Top Contributor
186 reviews 186 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

We really liked this water park. My husband and I sat and relaxed as both of our children with their friends enjoyed all the fun water activities. Part of our enjoyment was the fact that this park is not huge, and we could find our kids in just a few minutes when we needed them. For a one night stay,... More

Was this review helpful? Yes 2
Dan H, General Manager at Chula Vista Resort, responded to this review

Jilly 070, Great to have you with us and thank you for taking the time to give us feedback on your stay. So glad to see that you had an enjoyable time with your family, we hope to be of service to you again soon. Have safe travels and an enjoyable holiday season. Regards, Dan Hoppe General Manager More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

With it being November and 15° today, we thought this would be a great retreat from the cold. Having just toured The Great Wolf Lodge and Kalahari (sweating the entire time we toured the water park's), we assumed that while in a bathing suite we wouldnt be threatened with hypothermia. The life guards were wearing hoodies and sweat pants for... More

Was this review helpful? Yes 5
Dan H, General Manager at Chula Vista Resort, responded to this review

MikeNMandy2011, We appreciate you being with us, I am sorry that your experience was not delivered in the manner that was expected. The comments you have provided are helpful and are reviewed. Hopefully you may be able to give us another opportunity to be of service in the future. Regards, Dan Hoppe General Manager More

Madison, Wisconsin
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while teaching at a work seminar. Spacious room shared with two colleagues. Room has no personality whatsoever. Soap is provided in dispenser near sink and in shower. Shampoo provided the same way. Plenty of towels for 3 ladies. Poor lighting in the room, especially above the sink. Nice refrigerator. Plenty of Styrofoam cups for beverages. Coffeemaker worked well... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Colleen P., Thank you for taking the time to give us feedback on your stay during your seminar. We appreciate you taking the time to give us feedback and we look forward to being of service to you again in the near future either on a personal or business basis. Regards, Dan Hoppe General Manager More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Our stay was over all just ok! We came to enjoy our one year anniversary and get away! We ordered pizza to our room it took over an hour to get it.. When it arrived it was cold and wasn't good! We decided to go to the adult only hot springs and there were kids all over jumping in and... More

Was this review helpful? Yes 1
Dan H, General Manager at Chula Vista Resort, responded to this review

J Widen, Thank you for being with us during your anniversary, I am sorry that we did not meet all of your needs on this particular stay and hopefully you may be able to give us another opportunity in the future. Have safe travels and a wonderful holiday season. Regards, Dan Hoppe General Manager More

Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from the water park. Since Chula Vista started letting smaller hotels include their water park passes with a stay, it is Much more busier than it used to be. However, the crowd level didn't bother me... The ice cold water did! The lazy river didn't even feel like it was heated and the other pools, etc. were just... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

JSNDRLW, Thank you for being with us on your recent journey to the Wisconsin Dells. I am sorry that not all aspects of your stay were complete. The information you provided is helpful and is reviewed by our managers. Hopefully we may be able to be of service to you again in the not to distant future. Regards, Dan Hoppe... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our visit to Chula Vista was okay. We had booked a 2 night stay, and ended up going to the front desk within an hour of checking in because we did not want to stay 2 nights after walking around. The girl at the front desk was very helpful, and we had no issues with changing our reservation. Here is... More

Was this review helpful? Yes 1
Dan H, General Manager at Chula Vista Resort, responded to this review

Shannon P, We appreciate you being with us and taking the time to give feedback on your recent stay. I do apologize for the incident that you witnessed, for it should have never happened and the appropriate manager was notified. Hopefully you may see fit that you can join us again sometime in the future. Have a safe and enjoyable... More

Mansfield, Texas
Top Contributor
343 reviews 343 reviews
64 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Based on the trip advisor reviews I read before booking us here, I really thought this was going to be a less than enjoyable stay. We only decided to stay here because we were attending a conference at this resort. The resort is huge. I was told there were seven hundred and twenty guest rooms. We stayed in the condos... More

Was this review helpful? Yes 2
Dan H, General Manager at Chula Vista Resort, responded to this review

WyomingDan, Great to have you with us and thank you for taking the time to give us feedback on your stay. We appreciate the kind words and glad to see you had a memorable time. Have safe travels and a great holiday season. Regards, Dan Hoppe General Manager More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Chula Vista in August 2014 and we could not have picked a better last minute, end of summer mini vacation! On the day of check-in, we arrived after a smooth drive from Minneapolis. There were only a few people in line, so check in was very easy. We booked a studio villa right... More

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Lady Carey, Thank you for taking the time to give us feedback on your summer stay, glad to see that you had a memorable time. Hopefully, we will be able to be of service again in this next summer. Have a great holiday and safe travels. Regards, Dan Hoppe General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Water park(73)
  • Lazy river(30)
  • Very nice(26)
  • Bedroom condo(25)
  • Wave pool(22)
  • Hot tub(15)
  • Indoor waterpark(15)
  • Full kitchen(10)
  • Outdoor waterpark(10)
  • Market fresh buffet(7)

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme

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