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All 75 Wisconsin Dells hotels

Chula Vista Resort

3.5 of 5 Resort   |   2501 River Road, Wisconsin Dells, WI 53965
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Chula Vista Resort
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Ranked #39 of 75 hotels in Wisconsin Dells
A recent review
3 of 5 stars reviewed yesterday
Gena W Waukesha, Wisconsin
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1,259 people have reviewed this hotel

Traveler rating
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    162
See reviews for
767
113
5
64
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
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English first
Santa Monica, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is a good example of how your brand can be damaged by a single individual. We took a family trip here last weekend. The rooms are nice and spacious. Our kids, however, are mainly interested in the water park. I liked the layout of the water park because it offered good variety and different types of slides than you... More

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Waukesha, Wisconsin
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

First of all it was nice and out of the way(date of stay 4/20-4/22) took us only 7 mins to walk to the indoor waterpark. The room was decent for the price. Waterpark water was FREEZING!! Kiddie pool was lovely but the play area for the bigger kids was terrible. Hubby and son's said water slides were fun and hot... More

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Lonsdale, Minnesota
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We love it here, joined the club. The only complaint we have is the housekeeping is terrible. We had 6 in our room amd only 4 pillows, we called for more and they said they didnt have any so we had to use towels. We were there 3 days and housekeeping didnt stop once...we had to request towels and toilet... More

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Dan H, General Manager at Chula Vista Resort, responded to this review

Sandymann75, We look forward to being of service to you as a Club member and thank you for taking the time to provide feedback on your stay. I personally apologize for the housekeeping issues and your comments have been directed to the appropriate managers. Have a great spring and safe travels Regards, Dan Hoppe General Manager More

New York
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked one night here based on other recommendations and also because Kalahari and Great Wolf Lodge were already full. That fact foreshadowed our experience. The resort needs a facelift. Potholes and cracks in the parking lot, bunched up carpet in the hallway, seriously outdated décor and college dorm fridges stood out in my mind on the areas to immediately... More

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Dan H, General Manager at Chula Vista Resort, responded to this review

StacyH09, Thank you for your feedback regarding your recent stay, I do apologize that there were some issues during your journey. Your comments are valuable and we do take these seriously. We will be sure to keep you updated on future progress of the planned renovations and future promotions. Have a great spring. Regards, Dan Hoppe General Manager More

Milwaukee, Wisconsin
1 review
2 of 5 stars Reviewed 2 days ago NEW

Decided on a last minute get away with the kids for Easter. Once we got into our condo, I realized I could have stayed home with the amount of cleaning I had to do before the kids could even touch anything. There was more hair on the toilets, floor and hot tub than in a Salon. The tables, sofa and... More

Was this review helpful? Yes 1
Dan H, General Manager at Chula Vista Resort, responded to this review

Jamiel, Thank you for being with us but I truly apologize for the condition of your room upon arrival. By no means should this be acceptable. Your feedback is important and most valuable. Hopefully you may be able to give us another opportunity in the future. Regards, Dan Hoppe General Manager More

Peru, Illinois
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Was looking for a quick getaway with the kids and came up the Chula Vista. You could not pay me to stay there again the website must be talking about another water park ....As food over priced and awful ...Many employees seem to still be in training ....If i were you spend a little extra and stay at the Wilderness... More

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Berkley, Michigan
1 review
2 of 5 stars Reviewed 4 days ago NEW

We booked a one night stay to celebrate Easter since we had no extended family obligations. We expected more based on the website. The toddler pools we looked forward too was in my opinion not toddler appropriate The slides are for 4 to 5 not 2 and too much spraying water for littles. It was better in the am with... More

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Dan H, General Manager at Chula Vista Resort, responded to this review

Jill K., Thank you for being with us on your recent getaway. We appreciate your feedback and I am sorry that there were issues during your stay. Hopefully you may be able to give us another opportunity in the future. Regards, Dan Hoppe General Manager More

De Pere, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We stayed at this resort on a AAU basketball weekend. Booked 8 rooms so the kids can enjoy the Waterpark and adults can have some fun as well. from the first contact with the front desk at check in this resort had the worst service I have ever experienced. The check in person kept the phone to her ear for... More

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

i have stood @ chula vista before we have been staying at this resort for some years now and this was are 1st time there that we walked away thinking about staying at another resort next time around.. The resort has gone down hill the food @ the buffet use to be very good and it is just really horrible... More

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Dan H, General Manager at Chula Vista Resort, responded to this review

KittyKat2014, Thank you for being with us on your recent journey to the Dells and we appreciate you being with us. I am sorry that there were issues with your stay over spring break and I apologize for those. The feedback you provided has been given to the appropriate department managers for follow thru. We hope to see you again... More

New Berlin, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Love this place. We don't stay at the hotel but we love the water park. It has an awesome kitty pool, slides and water roller coaster. It never gets old even though I have been there about 6 times. Will be back!

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

James K, Thank you for your feedback on the Los Rios water park glad to see that you had an enjoyable time and we hope to see you again soon. Regards, Dan Hoppe General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Water park(92)
  • Bedroom condo(35)
  • Lazy river(35)
  • Very nice(32)
  • Wave pool(24)
  • Hot tub(18)
  • Indoor waterpark(15)
  • Full kitchen(14)
  • Outdoor waterpark(10)
  • Market fresh buffet(10)

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Official Description (provided by the hotel):
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 
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Also Known As:
Chula Vista Hotel
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme

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