We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chula Vista Resort

3.5 of 5
2501 River Road, Wisconsin Dells, WI 53965
Hotel amenities
Chula Vista Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #41 of 72 Hotels in Wisconsin Dells
A recent review
3 of 5 stars reviewed 1 week ago
MaryBl52 Sussex, Wisconsin
Write a Review

1,586 reviews from our community

Traveler rating
    340
    475
    311
    264
    196
See reviews for
926
146
6
100
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1586)
  • Mar-May only
    (381)
  • Jun-Aug only
    (545)
  • Sep-Nov only
    (296)
  • Dec-Feb only
    (364)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW

I booked a 2 night stay at the resort in February in the Jacuzzi Suite. When we got to the room I noticed that one of the controls for the Jacuzzi appeared to be missing but thought nothing of it. Later that night I went to use the Jacuzzi and it would not function at all. It was a little... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

MattF, We appreciate you being with us and sorry for the issue with the unit you had. Since your visit in February the unit has been repaired. Regards, Dan Hoppe General Manager More 

Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Booked a room for kid's volleyball tournament. Highlights: A couch featuring upholstery of Native Americans in war bonnets. On top of being offensive; the fabric had actual holes in it. Classy. In the restaurant, which was full of kids, Adult Swim was on, and my 10-year-old daughter had the pleasure of watching a cartoon decapitation, complete with head rolling around.... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

FoxandEgg, While its not always easy to hear, we welcome all constructive feedback for it only helps our team get better. The issues you listed have been given to the appropriate managers for followup. Hope you can consider us again in the future Regards, Dan Hoppe General Manager More 

Sussex, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My sister and I had a two night stay over spring break this week. Had a room in north tower where I have stayed before. Big, sofa sleeper. Housekeeping does need to clean refrigerator though. It was dirty and a old meal from last people were in there. No problems with room.Very comfortable. Went to waterpark a couple of times.Pros:... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

MaryBI52, Great to have you with us and thank you for the kind words. We will be sure to keep you updated on future promotions. Have safe travels. Regards, Dan Hoppe General Manager More 

Green Bay, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

I bought the club member ship and they make everything look nice and clean at first sight. We pay have been paying the club member ship for a year before we decided to use it. Our first trip was a family vacation / honeymoon. After spending Saturday night, my niece started to complain about been inching on her leg. We... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Rafaelga, We empathize with the issue you incurred unfortunately it is an issue in the travel industry. We have trained inspections completed and preventative maintenance on a regular basis. We being a Club Member we pledge to do better on a next visit. Regards, Dan Hoppe General Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My family is addicted to the resort. Absolutely love it and it feels like you are on vacation.The facility is clean and we'll maintained.It's a good place to create memories with the family. Will continue to visit

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Family4Lyfe, So nice to have you with us and thank you for taking the time to give us feedback on your stay. We hope to be of of service to you again in the not to distant future. Have a great spring and safe travels. Regards, Dan Hoppe General Manager More 

Oshkosh, Wisconsin
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is located north of the downtown dells. Never fails to excel in every single category be it room condition and cleanliness, price, hospitality of workers, and it's indoor/outdoor water park. Recently had a snafu with another resort (won't say who but they have an elephant for a marketing campaign) and Chula Vista was extremely accommodating. Would DEFINITELY recommend... More 

Was this review helpful? Yes 2
Dan H, General Manager at Chula Vista Resort, responded to this review

Dean H, Thank you for choosing Chula Vista for we know that you have many choices available to you. We appreciate the kind words and we look forward to being of service to you again in the future. Have safe travels Regards, Dan Hoppe General Manager More 

Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 1 week ago

We stayed in a 2 bedroom condo and it is enormous! You could teach a yoga class in the main bathroom and there's another bath off the master room. Jacuzzi in the living area which is kind of weird. Full kitchen. Kids say the indoor water park is okay but there's a shortage of inner tubes. LOVE the new ropes... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Mydogabita, Great to have you with us and thank you for taking the time to give us feedback on your stay. We hope to be of service to you again in the not to distant future. Regards, Dan Hoppe General Manager More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We were very pleased with the condo - clean and spacious. However, the waterpark was disappointing. We stayed at the Great Wolf previously, and there is really no comparison between the waterparks. Great Wolf is extremely safe (lifeguards are very impressive and professional, they do safety drills, kids get wristbands based on height for rides, etc). The Chula waterpark is... More 

Was this review helpful? Yes 3
Dan H, General Manager at Chula Vista Resort, responded to this review

Nathan R. We appreciate you being with us and taking time to provide feedback. The safety of our guest are part of our core values. Hopefully we can be of service to you and your family again in the future. Regards, Dan Hoppe General Manager More 

Milwaukee, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

My family and I booked the Chula Vista for an overnight stay this past weekend. When we arrived, we immediately noticed how worn and outdated the property was. The room that we were given reeked of moldy towels and sweat. The carpet was filthy, the curtain rods and air conditioning unit were rusted and there were cigarette butts in the... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Abgman2, While its not always easy to hear, we welcome all constructive feedback. I personally apologize for the issues that occurred during your visit. Since your visit the window pane has been replaced. Hopefully you may be able to reconsider a visit in the future. Regards, Dan Hoppe General Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

We booked using a $99 groupon for a one night stay, and I think they put us in the older part of the building. It was an average room, spacious but simple, the walls were thin and we could hear conversations clearly in the neighboring rooms, it was clearly worn, in need of modern updating. Other parts of the hotel... More 

Was this review helpful? Yes
Dan H, General Manager at Chula Vista Resort, responded to this review

Kate G, We appreciate you being with us and thank you for taking the time to give us feedback. The hotel rooms are in the process of being upgraded with a new bedding package. We hopefully will see you again in the not to distant future. Regards, Dan Hoppe General Manager More 

Hotel Review Summarization

What travelers say

  • Water park(47)
  • Lazy river(22)
  • Wave pool(21)
  • Bedroom condo(20)
  • Very nice(18)
  • Indoor waterpark(14)
  • Outdoor waterpark(10)
  • Full kitchen(5)
  • Hot tub(4)
  • Indoor Water Park(4)
Questions? Get answers from hotel staff and past guests. Ask a question

744 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (370)
Viewed
Room/suite (114)
Viewed
Bathroom (16)
Viewed
Pool/beach area (31)
Viewed
Hotel & grounds (52)
Viewed
View from room (21)
Viewed
Dining (14)
Viewed
Family/play areas (11)
Viewed
6:29
Videos (2)
Viewed
Other (109)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (363)
Viewed
Amenities (79)
Viewed
Golf Villa Loft Studio (54)
Viewed
Hot Springs (7)
Viewed
Junior Suite (37)
Viewed
King Room with Fireplace (31)
Viewed
Restaurants and Bars (29)
Viewed
The Hotel (67)
Viewed
Two Bedroom Condo (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question