Many of the complaints are the minimal effort the resort puts into making you feel like you are on vacation. The Condo lobby was blah, walk ways were full of slushy snow and then ice below. The front desk people never cracked a smile once, they always gave an attitude whenever being approached. The workout facility had two treadmills and... More

Spent less than 24 hours here and thought the room rate was a great deal. Linked it with skiing at Cascade Mountain, included in the room and just a great 24 hour trip. Waterpark was actually pretty nice, not as big as the top tier, but manageable, fun and clean. Lines for slides were not long and that always helps.... More

We have stayed at the Chula Vista often.For the last 5 years we have also taken advantage of the the touch down package. This year was the worst by far! more restrictions,higher prices,less items on menu,over booked.By far the worst experience we have had. I am sorry to write this but it is the truth. Sorry Chula Vista. You just... More

This was our first visit to this resort although we've been to Wisconsin Dells on many occasions. Check-in was fairly quick. We started out at the condo front desk and even though the clerk was able to view our reservation and start our paperwork, we still had to check-in at the hotel front desk to get our room key and... More

Ive been reading alot of the reviews and i do not understand some of them. Yes you can get a 45.00 dollar steak at Chula Vista but you have to eat at Kaminski Bros which you know ahead of time its a upper scale resturant. There are other resturants to eat for people on a buget. Theres always people complaining... More

We stayed at the resort on a Friday and Saturday night. The resort was clean. Most employees were nice enough. I wouldnt say really happy to have us there. We had dinner to go from the bar area and it was very tasty. We had the buffet the next night and it was just okay. Nothing to brag about. The... More

We've been coming to the Chula Vista since 2006 and purchased a Studio Villa there in 2007. Can I say the resort is perfect? Absolutely not. But what resort is? A major PLUS with the resort is the location. We prefer a location away from the crowds and "highway" where the other 2 major parks are located. The grounds are... More

This trip was our 5th annual winter visit to Chula Vista. Although there were only 2 groups of people in line check in took 45 minutes. The room key didn't work so I had to come back again. Unfortunately, this seems to be our usual check in experience here. We were there the week before the Wisconsin school break began... More

We stayed 2 nights. 1st night we requested blankets and pillows at 3:30pm. We received them at 10:00pm after 4 more requests. Was told when we booked room that waterpark passes were included not so. The rooms were dated. The shower had no water pressure and when you turned on the light the exhaust fan was so loud that we... More