Had to call several times to front desk for towels. Everytime someone took a shower, smoke alarm started ringing loudly. more

Booked here for a romantic adult weekend because I liked the in-room hot tubs offered. Once we checked in and looked around the Dells area, we decided that the Best Western was located in a great central spot and we walked downtown from there and also to Paul Bunyan's for breakfast. The rooms show some wear, of course, and the... more

jacuzzi suite for one night Even though it was spring, the hotel was busy. The corridors were noisy and voices carried into the room. The plumbing was noisy as well. Other than that, the room was clean and the registration staff were friendly. more

The hotel and pool were fine. we had booked a casino package which advertised $20 back at the casino. The casino gave us $20 in free play which turned out to be worth about $5. We also had to stand in a long line to get the $5. more

Got a good AARP rate on this hotel for one night. There are so many hotel/motels in the Dells area. There are either ma & pa motels or huge resort hotels. This one was right in the middle. Nice size room, clean and quiet. Close to downtown and short drive to casino. They should put shampoo and bar soap in... more

The Dells is a resort area so this is what your going to get. Lots of kids running in the halls. Sort of run down from heavy use. The desk clerks were very friendly and told us the best boat tour to take. more

Stayed 2 nights at the Best Western in Wisconsin Dells. We checked in at 4:00 and I called down around 5:00 to ask for extra pillows. After coming back from dinner at 7:00 I tried again. This time in person at the front desk. It was 8:00 and still no pillow so I called down again. The woman who answered... more

We called in advance to book the room for 2 nights. When the confirmation came, I called to confirm and discussed with a manager if there would be a penalty if we canceled the second night's reservation and was told as long as the first night was kept, that no penalty would be assessed for the second. This was not... more

We stayed here for two nights in the second week of June. The front desk was courteous and helpful and you receive free passes to Riverviews Waterworld water park. Our air conditioning unit didn't work upon arrival but was changed to a working unit quickly. The hotel was clean enough. I liked the location. It was off the beaten path... more