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All 4 West Bend hotels

Quality Inn & Suites

1.5 of 5 Motel   |   2433 West Washington Street, West Bend, WI 53095 (Formerly Saturn Inn & Suites)
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Ranked #4 of 4 hotels in West Bend
A recent review
4 of 5 stars reviewed 3 weeks ago
SIOUXFANFOREVER Saint Cloud, Minnesota
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30 people have reviewed this hotel

Traveler rating
    9
    6
    2
    3
    10
See reviews for
5
5
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were in town for the geocaching event - for 4 nights in total that were reserved last November. Upon arrival we were checked in by the manager who seemed friendly enough although a little rumpled. The desk area was a little disheveled - the letters in Quality on the sign are eskew - but the lobby area was clean... More

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Saint Cloud, Minnesota
Top Contributor
185 reviews 185 reviews
72 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I say this from time to time in my reviews.....a review is based on "your " experience. I booked on line as I had stayed here before, its fast and simple and gives best prices along with the best points. I am a Platinum member for Choice hotels and it keeps everything organized for you. I checked in about 10:30... More

Was this review helpful? Yes 1
Boston MA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent two nights here while attending a business event in a nearby town, so I didn't get a chance to try out the (few) amenities available. Room was clean but smelled a bit musty. Outside the room, the place seemed a bit tired, but serviceable. There appeared to be a significant number of full-time residents, as evidenced by people... More

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Wisconsin USA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed July 22, 2014

I usually don't write reviews of franchise hotels, you know what to expect; unless they are really good or bad - this was the latter. I stay in lots of Choice Hotels properties, generally a fine mid-range choice. The room in this one was OK, nothing really special or upsetting. I had a 2 bed room on the second floor.... More

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Osceola, Iowa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 21, 2014

I don't even know where to start. I wanted to cancel the reservation before arrival, but due to many different events going on, this was the only hotel available and we were still an hour away from our destination. Upon pulling into the parking lot, we seen through the 2nd floor window that one of the rooms had laundry detergent... More

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Kewaskum, Wisconsin
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

Courteous service, strong Wifi, clean, modern room with great cable channels, microwave, fridge, bath with amenities, plenty of towels and nice strong shower. We used the pool and hot tub, and the continental breakfast was ample. Plus, location is super convenient to a variety of stores and restaurants. Definitely recommend.

Was this review helpful? Yes 1
West Bend, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

Do not stay at this hotel. Worst experience ever. My husband and I stayed here for one night (our wedding night), we were charged for two nights and they said it was because they just "assumed" we were in the room for two nights. I made the reservation for one night way back in March as part of a block... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 5, 2014

If you don't need internet access this is a fine choice. If you do need internet access be prepared for the front desk staff to tell you that "Mondays are busy," "access is better in lobby" or "try turning your computer on then off again. This is my third visit to this property and I've had problems each time. I... More

Was this review helpful? Yes 1
Kewaskum, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

This hotel was very clean and the whirlpool suites are huge. New amenities. The management aims to please, will satisfy anyone's complaint more so than other places I have stayed, when you get a response, like there's nothing I can do. Here they aim to please. The continental breakfast is wonderful biscuits and gravy, homemade waffles, fresh juice and pastries,... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 27, 2014

This was a very typical quality inn. A little older, but well kept. Clean room, friendly and fast check in. The shower had very good pressure. The bed was firmer than I'd like but it was a fairly new mattress and linens. At $61 with AAA you really can't beat it. I'd stay here again.

Was this review helpful? Yes 1
Ron P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. I would like to apologize for the inconveniences you experienced during your stay. We try to always go above and beyond for our guests and I am very sorry to hear that we were unable to do that for you. I want you to know that all of... More

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Additional Information about Quality Inn & Suites

Address: 2433 West Washington Street, West Bend, WI 53095 (Formerly Saturn Inn & Suites)
Phone Number:
Location: United States > Wisconsin > West Bend
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Quality Inn & Suites 1.5*
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Also Known As:
Saturn Hotel West Bend
Saturn Inn And Suites
Super 8 West Bend
Super Eight West Bend

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
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Number of rooms
49

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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