My daughter and I had an excellent stay. The hotel was very clean and the staff helpful. I was pleasantly suprised by how comfortable the beds were! :) My only complaint would be the noise level; however, I understand as the hotel was completely booked with different kids sports groups. I was impressed with the continental breakfast quality and particularily... More

I have a nuber of hotel royalty cards to my name. I get a number of offers at any given time. I received a special offer from Country Inn & Suites for selected hotels. While making my reservation I was offered an estandby upgrade. I had selected a Celebration Suite, 1 room with whirlpool. According to the offer we would... More

I am the manager for our hockey team who all stayed at the hotel last night. It's my understanding that the associate in charge of the front desk had friends come to the hotel and use the pool area. They were very loud, so loud in fact, that one of our coaches walked up to them and asked them to... More

We had a family celebration and used the County Inn and Suites as our base. The staff was helpful in every way. I booked the rooms online when the company was running a great special. When it came time to adjust the reservations, I was able to do that directly with the hotel, and every reservation was correct. Check in... More

In terms of hotel and room cleanliness and staff, this might be the best best Country Inn and Suites that I have stayed at. The only downside of the place was that the wifi was really, really, really spotty and slow. If that is important to you, you may want to look elsewhere if staying in West Bend. Other than... More

We usually stay in moderately priced hotels but stayed here as part of a coupon special. This place was wonderful. Starting with check-in which was speedy and efficient until the minute we checked out, we were impressed. The room, with king bed, was immaculate, quiet and very comfortable. Breakfast was better than the usual hotel/motel breakfast fare. Although we didn't... More

Took a ride to see the fall colors and stayed at the County Inn & Suites in West bend.Room was clean and bright and the pool was nice.They serve hot breakfast( eggs, waffles, bacon ,fried potatoes,oatmeal, bakery, bagel ,toast, cold cereal, milk, juice,and etc). All day long they have fresh made cookies,coffee,fruit and snack bars. Yes, they have wifi in... More

I had a great a visit to the Country Inn & Suites in West Bend! To start the reservation I made online was lost :( but they still got me a room and kept my discount the same. Also, there were many people enjoying the patio which was cute. The rooms were clean and smelled good. The beds were HUGE... More

Warm feelings come with fresh baked cookies at the front desk. We arrived early but that wasn't a problem the front desk switched our room number and welcomed us. Room was clean and had updated nuteral decor. Bed was comfortable. Pool was smaller but temp was perfect like bath water. Nice tasty breakfast ( normally scrambled eggs at hotels are... More