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All 4 West Bend hotels

Country Inn & Suites by Carlson _ West Bend

2.5 of 5 Hotel   |   2000 Gateway Court, West Bend, WI 53095
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Ranked #2 of 4 hotels in West Bend
A recent review
4 of 5 stars reviewed yesterday
brian h West Bend, Wisconsin
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48 people have reviewed this hotel

Traveler rating
    26
    16
    6
    0
    0
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19
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
West Bend, Wisconsin
Senior Contributor
36 reviews 36 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

2-3 times a year for the past 6-7 years I have family from out of town stay here for a couple days. Our kids usually spend the night with them. Kids love swimming in the small pool and the morning breakfast. When we are visiting the rooms and hotel always appears clean and staff has been friendly. No complaints from... More

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Pulaski
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last time we were in West Bend we stayed at the Hampton Inn. It was full this time so we stayed at the Country Inn. This is definitely the best hotel in West Bend. They had good rates but when they found that we were in town for a relative's funeral they gave us bereavement rates. Everything was great. We... More

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

msurber, Thank you so much for taking the time to write a review of the Country Inn & Suites West Bend Wisconsin. We truly appreciate the kind words you had for us, even in your time of grieving. I hope that next time you are in town it will be for better reasons, and that you will choose the Country... More

Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2014 via mobile

Had a pipe break in our home and needed a place for a few weeks. The staff (Tammy & Aleha) we're incredibly helpful. They moved us to a new room when we had difficulty with internet connection. Super accommodating! Breakfasts by Cindy were well stocked and a perfect start to the morning. If you're stopping in West Bend, this is... More

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Evasmia2, Thank you so much for the kind words! We are terribly sorry about the problems you are having with your house, but we sure are glad you chose us to be your home away from home. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2014

This is the 2nd year that my husband and I stayed at the Country Inn & Suites by Carlson in West Bend, WI. Despite its being right off a major road (Hwy. 45) it is quiet. The hotel is about a 2 minute walk to the Paradise Movie Theaters. It's close to many cross country ski trails as well as... More

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Csucsumama, Thank you so much for the review of the Country Inn & Suites by Carlson, West Bend WI. Gluten Free is becoming more and more prevelant, in addition to the Gluten Free items we currently serve, we are looking into additional offerings. Thank you again for taking the time out to write about your experience here, and we hope... More

Coon Rapids, Minnesota
1 review
5 of 5 stars Reviewed December 29, 2013

For the price of this hotel, we set our expectations low. However, the place is really clean and well updated, the lobby is beautiful, the breakfasts were outstanding, and the staff were amazing as well! I'm not very picky about hotels, but I'll go out of my way to head back here again with my family in the future!

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Matt, Thank you so much for taking the time out to write a review of the Country Inn & Suites By Carlson, West Bend. We are thrilled that you enjoyed your stay here, and we look forward to seeing you again in the future! More

Fond du Lac, Wisconsin, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2013

Comfy beds, clean. Nice people. I stayed only one night but it was the best sleep I have got in weeks. I loved the heavy comforter. You can pull back layers if u need. Decent spread for breakfast. Fresh cookies on the counter. I will stay here again.

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Jenny F, I am so glad you got a great nights sleep here at the Country Inn & Suites West Bend! We hope to see you again when your travels bring you back to the area. More

Woodbury, Minnesota
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 20, 2013 via mobile

We were in town for the annual geocaches event in the area. We were happy to have a hot shower and soft bed after a long day of hiking in the woods. Almost all of the staff we encountered was awesome. We got back late one night and had two front desk staff members make our kids cookies for a... More

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Jen A, Thank you for your feedback regarding the Country Inn & Suites of West Bend WI. I will be sure to the staff members that you mentioned about your abservations. You will be pleased to know that as of 8/21 we replaced our server for the Wireless Internet, and replaced it with one that is able to handle a... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2013

The Staff was very friendly and helpful. The hotel was clean and presentable. The Room was very nice, clean, accommodating and got cold when we turned down the temperature to sleep. Breakfast was good, good variety. Overall we had a very nice stay.

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Matt914, Thank you for the kind review of the Country Inn & Suites by Carlson, West Bend WI. I am so pleased that you enjoyed your stay here. I hope to see you again the next time your travels bring you to West Bend! More

Boca Raton, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed July 31, 2013

First time visiting this brand in several years. Was greeted warmly, allowed early check-in, got enrolled in 'Carlson Club' and was given a room near the elevator as requested. Room was clean and spacious and bed was most comfortable. Only drawback was I lost my internet connection over a dozen times and was unable to get work done I needed... More

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WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Mark, I am very sorry to hear about the issues you had with the internet. You will be pleased to know that as of 8/1/2013 we have contracted with a new carrier, which provides the hotel with a better and more consistent signal. I urge you to give us another shot the next time you are in town! More

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 22, 2013

Booked this hotel through Priceline and found out that Priceline booked two king rooms, not two rooms with two doubles. Aleaha B. was wonderful and very accommodating in ensuring our needs were met. This lady is a credit to your staff! The rooms are quite large and beds are comfortable. The pool and hot tub are warm and clean. My... More

Was this review helpful? Yes
WBGeneralManager, General Manager at Country Inn & Suites by Carlson _ West Bend, responded to this review

Thank you so much for your kind words about the staff! I have shared this with them, and they were thrilled. Thanks again, and I hope to see you again the next time you are in the West Bend area. More

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Additional Information about Country Inn & Suites by Carlson _ West Bend

Also Known As:
Country Inn West Bend
West Bend Country Inn
Address: 2000 Gateway Court, West Bend, WI 53095
Phone Number:
Location: United States > Wisconsin > West Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in West Bend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson _ West Bend 2.5*
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