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Country Inn & Suites By Carlson, West Bend

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2000 Gateway Court, West Bend, WI 53095
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1 room 1 guest
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Country Inn & Suites By Carlson, West Bend
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119 Reviews from our TripAdvisor Community

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Traveler rating
    67
    36
    11
    4
    1
See reviews for
52
24
1
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (22)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (29)
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Vermont
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK hotel, a little difficult to find the first time. Very friendly service. Standard Country Inn breakfast. Right off the highway. The 'green' AC units are a little annoying in that they are on motion sensors that shut the AC off when you are not in the room. That makes it mandatory that you bake in the room while it... More 

Was this review helpful? Yes
WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review

Thank you for taking the time to review Country Inn & Suites West Bend. We are pleased that you found our Customer Service to you liking. We hope to see you again when your travels bring you back to the area. At your Service Guy Fox, GM More 

Connecticut
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here the beginning of August. Hotel is situated conveniently near small malls and a variety of restaurants, yet the hotel area was nice and private. And quiet. Room was very clean. Breakfast was the usual cereals, eggs, bread/pastry and waffle maker. The reason I'm not giving the hotel a '5' was because on the second day of our... More 

Was this review helpful? Yes
WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review

Thank you for taking the time to review Country Inn & Suites - West Bend WI. We are pleased that you found it comfortable, and we look forward to hosting you when your travels bring you back to the area. At your Service Guy Fox, GM More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed July 28, 2015

Overall pleased....hot tub was broken...had problems with room cards every time we left king size bed was very comfortable. ..huge bathroom..nice lounge and breakfast area...all the staff was extra pleasant

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review

Thank you for the review of Country Inn & Suites - West Bend WI. Unfortunately our hot tub was out of service for repairs, but we are happy to report all issues have been cleared up, and it is working again! We are pleased to hear that the rest of your stay was enjoyable. Thanks again, and we hope to... More 

Kenosha, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

I went to the Country Inn in West Bend to get away from the children for one night, and to visit some family friends. During the week of July 25 the Washington County Fair was going on a long with EAA which made finding a room difficult and the price extremely hight (Average Hotel price for 2.5 star in West... More 

Was this review helpful? Yes 1
WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review

Thank you for your kind review of Country Inn & Suites - West Bend WI. We definitely hope to see you again when your travels bring you back to the area! At your service Guy Fox General Manager More 

Twin Lakes, Wisconsin
Level Contributor
173 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 25, 2015

Our stay here was just ok. Nothing to love nothing to hate. AC's didn't ever get the room cold, bed wasn't overly comfortable. Within walking distance of a few restraunts. Overall not a bad place to stay.

Was this review helpful? Yes 1
WBGeneralManager, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review

Thank you for taking the time to review Country Inn & Suites - West Bend WI. I am sorry to hear about the issue you encountered with the A/C in the room. We will have our maintenance personnel keep a closer eye on these to avoid any instances such as this in the future. At your Service Guy Fox General... More 

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