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Hampton Inn & Suites West Bend

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1975 South 18th Avenue, West Bend, WI 53095
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1 room 1 adult
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Hampton Inn & Suites West Bend
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253 Reviews from our TripAdvisor Community

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Madison, Wisconsin
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hampton Inn afforded not only very pleasant, very clean, and comfortable accommodations at a reasonable price, their exceptionally professional and personable staff rose above and beyond to make our family's stay everything we needed it to be. They were highly sensitive to our various needs, and very gracious during a difficult time for our family. This was my second stay... More 

Helpful?
Thank DawnTreader777
West Bend, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had booked 5 rooms for a business trip and several people had never stayed with Hampton before. The West Bend location is a fantastic hotel and within 5-7 minutes of everything. The entire team commented how nice the hotel, lobby, and staff were.

Review collected in partnership with Hampton

Helpful?
Thank Jeff S
South Elgin, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was very pleasant here with a very cleanliness atmosphere and great staff. Had no issues other than the air conditioner in our room felt like it would increase in heat in the middle of the night but that may also just have been a fluke.

Review collected in partnership with Hampton

Helpful?
Thank Travis E
chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

came to hotel with family for tubbing/ski outing. came night before. kids had fun swimming in pool. hotel rooms were clean and beds were comfy. breakfast was more than I expected. loved the waffle maker!

Review collected in partnership with Hampton

Helpful?
Thank Christine M
St. Louis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel - modern, clean and close to the ski resort we were visiting for a competition. We've stayed there several times in the last year. We already have plans to stay again in a couple weeks.

Review collected in partnership with Hampton

Helpful?
Thank Phyllis E
Hudson, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 29, 2015

We visit West Bend frequently as we have family in the area. The Hampton Inn has always been our hotel of choice. Unfortunately, our last stay over Christmas might have changed that. It is the first time that the hotel disappointed us. The toilet ran nonstop, the drain in the sink did not work, the room was dirty, and the... More 

Helpful?
1 Thank Kathy O
1 review
5 of 5 stars Reviewed December 24, 2015

Needed a place to stay in a Family crisis matter. staff member Sue, went out of her way to make sure My self and my Family members were taken care of and Stress level brought down. Sue not only worked to help us, But her follow thru and genuine concern for out over all comfort was put to top priority... More 

Review collected in partnership with Hampton

Helpful?
Thank E5618AJjamesw
C'ville, United States
1 review
4 of 5 stars Reviewed December 15, 2015

We stayed at this hotel as part of a weekend hockey trip for my 11 son. 14 families all stayed, had an enjoyable time. Used the pool/ hot tub and ate breakfast both days. Hotel even enabled us to use the dining area to set up a buffet style dinner one evening.

Review collected in partnership with Hampton

Helpful?
Thank Jim B
Zapopan, Mexico
1 review
5 of 5 stars Reviewed December 12, 2015

Went for Business, very good option and location for the purpose of the trip, everything clean, very good location, special attention from staff, very professional, everything functions, nice and warm front desk with Christmas decorations

Review collected in partnership with Hampton

Helpful?
Thank Vidal G
BOURBONNAIS, United States
1 review
2 of 5 stars Reviewed December 4, 2015

No maid service. If the hotel really wanted to take care of the problem they would have sent me a gift card for the amount paid for the room, not a stingy $25.00 card. where is the guarantied satisfaction there?

Review collected in partnership with Hampton

Helpful?
Thank Robert E W
Stacy G, General Manager at Hampton Inn & Suites West Bend, responded to this review

Dear Robert E W I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come... More 

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