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All 5 Wauwatosa hotels

Crowne Plaza Milwaukee West Hotel

3.5 of 5 Hotel   |   10499 Innovation Drive, Wauwatosa, WI 53226
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Ranked #1 of 5 hotels in Wauwatosa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Wiz2611 Louisville, Kentucky
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210 people have reviewed this hotel

Traveler rating
    113
    70
    18
    5
    4
See reviews for
61
44
16
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Louisville, Kentucky
Top Contributor
68 reviews 68 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good Evening all, My fiance and I came up for an anniversary party. The hotel is nice it is clean and quiet. It has a restaurant and a nice bar area. I know my complaints are small ones but here they are at any rate. I haven't stayed in a hotel expensive or cheap that didn't usually have coffee available... More

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear WIz2611, Thank you for your review. As always, we are glad to read feedback about our property. Thank you for taking time out of your day to express your thoughts and concerns. We appreciate the high marks in cleanliness and service. We are sorry to hear we did not win your loyalty with this visit, but we hope that... More

Menominee, Michigan
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights. Room was spacious and very clean. At first we didn't know why our A/C kept shutting off whenever we left the room. then I remembered another review telling about the same thing - there is a room sensor that shuts A/C off when no one is in the room. The front desk took care of it... More

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Cristy H, Thank you for the kind words about your visit! We are happy to hear you enjoyed your overall stay with us! We look forward to any of your upcoming visits to the area! More

Appleton, WI
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean! I felt completely comfortable in the room and felt like I could actually use the covers and they were washed. The free toiletries in the room were surprisingly very nice. On the day of check out I received a bill for a $60 breakfast from the day before. Upon checkout I questioned them on this... More

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Heather D, Thank you for your review. We are happy to hear that you enjoyed your overall stay! I will be sure to pass along to our housekeeping staff your compliments about the cleanliness of the rooms. I apologize about the drums outside of your room so late at night. I remember that wedding too, and I heard they... More

Chicago, IL
Top Contributor
56 reviews 56 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed here for two nights while visiting the Wisconsin State Fair, and thoroughly enjoyed our stay. The entire staff that we encountered was courteous, friendly and attentive. The hotel is very well maintained, clean and well appointed. I regularly stay at IHG properties because usually they're very good. This is one of the best we've experienced in it's... More

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear donnyshawn, We appreciate the kind words about our property! Thank you for being a loyal guest to IHG properties, and we are very happy to hear our property is great representation of IHG. Thank you for your review, and we look forward to your future visits! More

Manhattan, Illinois
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice Hotel. Clean up to date room. Nice roomy lounge area. But the free shuttle was the best!! It runs hourly and took us to the State Fair and picked us up! Will also drop off at the Zoo, Miller Stadium and Hospital!!

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Gingerma, Thank you for taking time out of your day to write a review about your stay! We are glad to hear you enjoyed our accommodations! We are also happy to hear our complimentary shuttle came in handy for you and your party. We hope that if in the area in the future, we would be your choice for... More

Wisconsin
1 review
1 of 5 stars Reviewed 3 weeks ago

I will start with the least impacting factors and progress to the main factor for my rating. I'll start with the fact that what kind of a hotel makes you rent a refrigerator and a microwave for your room? Even the cheapest motel has a refrigerator and microwave in the room at no extra cost! What a joke! My first... More

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Aasss232, Thank you for taking the time to review our property. We are very disappointed to hear about your experience on your recent stay.I can assure you that is not the level of service our staff is trained to deliver. Your review is being looked into internally and your comments only help us improve as a hotel. Thank you... More

Sandia Park, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a slightly above average business hotel. This is definitely NOT the upscale Crown Plaza of old. Perfect location for business travelers (many large corporate facilities in area), thus would be my only reason to return. The bed was firm but OK. Lots of construction going on in the area but the room was quiet. Secure location. Shuttle offered.... More

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Wisconsin
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night while in town attending a Brewers game and have nothing negative to say about our experience. The shuttle (to Miller Park) was leaving shortly after we arrived but graciously waited for us to bring our luggage to our room. The driver was even nice enough to make a stop along the way... More

Was this review helpful? Yes 1
Moville, Iowa
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

Came here to catch a Mets game at Miller Park due to the proximity. Great place for a small town family... complementary shuttle anywhere within 5 miles with reservation. Newly renovated rooms and off the bed bug registry. Pool was clear and kids enjoyed it after hours in the van. The hotel has a restaurant that's a little spendy but... More

Was this review helpful? Yes
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear heathmets, Thank you for your detailed review! We are glad to hear that you enjoyed your overall stay at our property. We look forward to welcoming you back to our hotel for any of your future lodging needs! More

Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 23, 2014

Two of us stayed for two nights for an event at Pettit Ice Arena. The hotel was great...nice accommodations, pool and whirlpool area was very clean. if you stay on floor 8(executive floor), there is a nice room for coffee, tea, microwave and business center. Our room had an extra bonus of tub and walk in shower - nice. Easy... More

Was this review helpful? Yes 1
Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear tanya4, We are glad to hear that you enjoyed your overall stay at our hotel. Thank you for the high scores in service, sleep quality, and value. We are also glad that you were able to enjoy the use of our executive lounge. Thank you for your review! More

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Additional Information about Crowne Plaza Milwaukee West Hotel

Address: 10499 Innovation Drive, Wauwatosa, WI 53226
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Milwaukee West Hotel 3.5*
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Also Known As:
Crowne Plaza Wauwatosa

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Newest Hotel in Milwaukee Welcomes You Newly opened, the Crowne Plaza Milwaukee - Wauwatosa is a state-of-the-art, full-service hotel that offers you an ideal location with deluxe amenities. Our Wauwatosa hotel's location is just 15 minutes from the General Mitchell International Airport (MKE).Just 10 minutes west of Milwaukee in Wauwatosa, our hotel is set within the Milwaukee County Research Park and is within walking distance of GE Healthcare and United HealthCare. Convention facilities are a short drive from our hotel in Metro Milwaukee, including the Wisconsin Exposition Center and the Midwest Airlines Center. Our Milwaukee accommodations are in close proximity to the Medical College of Wisconsin, Children's Hospital of Wisconsin, and the Milwaukee Regional Medical Campus.Leisure travelers lodging in our Wauwatosa hotel near Milwaukee know that they can shop at the Mayfair Mall, or spend the day at Miller Park, home of the Milwaukee Brewers. The Milwaukee County Zoo, located just a mile away, offers a day of family fun.Our hotel near Milwaukee features over 7,900 sq. ft. of meeting space, and our outstanding staff can assist you in planning any event. From our Sleep Advantage Program amenities to fine dining at our restaurant, we have the deluxe amenities you deserve when you travel. On your next visit to Milwaukee, see why the Crowne Plaza Hotel Milwaukee - Wauwatosa is the Place to Meet in Wisconsin. ... more   less 
Number of rooms
198

Questions & Answers

Questions? Get answers from Crowne Plaza Milwaukee West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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