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All 5 Wauwatosa hotels

Crowne Plaza Milwaukee West Hotel

3.5 of 5 Hotel   |   10499 Innovation Drive, Wauwatosa, WI 53226
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Ranked #1 of 5 Hotels in Wauwatosa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
luckyduck_307 Ontario, California
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225 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, California
Top Contributor
62 reviews 62 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A large group of us recently stayed at this hotel for a business event. We were so disappointed in the professionalism shown by the Front Desk Staff for absolutely no reason at all. We drove about 17h straight to get to this hotel and had, most likely, the most difficult time that I have ever had checking in to a... More

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear luckyduck_307, We are terribly sorry to hear about the service you received from our front desk staff. We assure you this is not the level of service our staff is trained to deliver. Thank you for bringing this to our attention. We are glad to hear our staff in the Food and Beverage department delivered exceptional service! Thank you... More

Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really love this place. We are local and stay here a few times a year as a local "getaway". It's centally located, has free parking, an indoor pool with whirlpool and we've never had a problem with noise. We have always found the staff to be the most helpful, friendly team- they will do what they can to ensure... More

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Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Beth W, Thank you so much for your review! We are very happy that you love staying with us! We understand how important getaways are, and its good to know that we are able to provide such a relaxing environment for you and your family. Thank you for sharing your experience, and we look forward to your next visit. More

Sioux Falls, South Dakota
Top Contributor
164 reviews 164 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 11, 2014

This location was selected for me as the site of a meeting which I attended, but it was a 'good choice'. Every aspect of the experience was extremely positive -- efficient and friendly people checked us in -- we had lunch at the restaurant in the hotel and the wait staff was helpful and cheerful. The room are large --... More

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear RichardB562, We are thrilled to hear that your stay at our property was a great first impression! We are lucky to have such a wonderful staff and we appreciate you noticing the level of service they strive to deliver! We look forward to your visits to Milwaukee! More

Iowa
Top Contributor
143 reviews 143 reviews
96 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed October 9, 2014

I've stayed here several times on business, and did so again recently. My group had the hotel cater both a dinner and breakfast; both food and service were excellent. Rooms are comfortable and spacious and have that rarity of enough outlets (the reading lights are also a nice feature, as is the magnifying mirror in the bathroom). Just one minor... More

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Fuzby, Thank you for your review. We appreciate your kind words about the food provided for your meeting! We apologize about not having tea in the room, however, if you stay with us in the future, we would be happy to bring you tea packets to your room for you! We generally have a good selection of varieties available!... More

Green Bay, WI
Top Contributor
127 reviews 127 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 7, 2014

I was looking for a place to stay that didn't cost a lot. This hotel was a bit above what i wanted to pay...$157.00 with tax..room 806. But this hotel offers a lot. Arrived around 8:30 pm from a long drive, entered room and to my surprise had flowers in my room and in my bathroom...What a wonderful thing...it made... More

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Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear TennisgalGreenBay_ Thank you for your detailed review of our property! We are delighted you enjoyed your overall stay and most importantly received a great nights rest! It appears you were on our executive floor and we are elated that you were able to take notice of the small details such as the fresh flower in your room! We hope... More

Appleton, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 7, 2014

I stayed one night while in town on business. The room was very clean and spacious enough. The cushioned chair and ottoman were quite comfortable. Check in and out were hassle-free. I missed having a mini-fridge and microwave standard in the room, probably my one big complaint. The in-room coffee wasn't great and I could hear a lot of hallway... More

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Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear TennisgalGreenBay_WI, Thank you for taking time out of your day to write a review of your stay! We are happy to hear that you enjoyed your overall stay at our hotel. We do apologize about the refrigerator and microwave, however if you stay with us in the future, we offer the option of renting one at an additional charge.... More

Haifa, Israel
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 27, 2014

I stayed in this hotel for 3 nights. Room was very nice, clean and comfortable. Staff was very helpful and helped me get multiple packages that arrived before (and after) my stay. Breakfast was reasonable.

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Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Nir T, Thank you for your review! We are delighted to hear that the staff was able to assist you with your deliveries. We hope to see you in the future if your travels bring you back to the Milwaukee area. More

Green Bay, Wisconsin
Top Contributor
59 reviews 59 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed for work in the area and was very pleased with it. Check in was quick and easy the rooms where very clean. TV has good HD picture (important for Monday night football game) some of my recent stays at other hotels have had nice TV's but horrible picture. The bathroom was huge with a tub and shower. Check out... More

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West Bend, Wisconsin
Top Contributor
66 reviews 66 reviews
31 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed September 12, 2014

This hotel had it all--an excellent location, a nice room, and top notch service. The location is convenient for activities on the west side of Milwaukee. The night that I was there for business there were many guests using the hotel's shuttle service to go to a Brewers game at Miller Park. There was also a large function in the... More

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Alexandria, Virginia
Top Contributor
51 reviews 51 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 12, 2014 via mobile

Stayed there on a business trip, and the hotel was fine, very comfortable. The biggest hassle is not the hotel's fault, but there is a lot of construction all around the hotel and the directions you get from GPS are not going to work because the exit for Watertown Plank road is closed. Recommend calling hotel for directions to get... More

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Additional Information about Crowne Plaza Milwaukee West Hotel

Address: 10499 Innovation Drive, Wauwatosa, WI 53226
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Milwaukee West Hotel 3.5*
Number of rooms: 198
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Also Known As:
Crowne Plaza Wauwatosa

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