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Crowne Plaza Milwaukee West Hotel

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10499 Innovation Drive, Wauwatosa, WI 53226
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Crowne Plaza Milwaukee West Hotel
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Crowne Plaza Milwaukee West Hotel
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269 Reviews from our TripAdvisor Community

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Traveler rating
    140
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is clean, quiet and friendly. It is close to a fantastic shopping mall , Mayfair Mall, and it has shuttles to the always fun Miller Park. We visit Milwaukee from Chicago quite frequently and we always stay at the Crowne Plaza. We've tried other hotels in this area and they just don't compare.

Was this review helpful? Yes 1
Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear ardenflies, Thank you for your review! It is motivating to hear that we are your number one choice when it comes to lodging in the Wauwatosa area! Thank you again for your compliments and we hope to see you soon! More 

St. Petersburg, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I would rate this hotel higher, and I really wanted to. But the room had a nasty smell, like a sewer. EVENTUALLY, it got better during the hours we stayed there, presumably after running the shower and flushing the toilet multiple times. I can't rate it more highly because of this. But I think that maybe the room had not... More 

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Lynda K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Larry K, Thank you for you review. We appreciate you bringing the problem you encountered to our attention. We will definitely alert our housekeeping and maintenance teams. It is great to hear that our WIFI worked well for you! We hope that if in the area in the future, you would give our property a second chance. More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

About 12 minutes outside of the city without traffic. Clean place and friendly staff. Breakfast was good but a bit pricey. Good wifi and nice view of the city at night from the upper floors. Pool was small but good and had a hot tub and nice gym. Liked my stay very much and would recommend it

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Lindsey B, Thank you for your review! We appreciate the compliments of cleanliness, wifi, and the quality of food in our on site restaurant Innovation. We also thank you for your recommendation of our property. If in the area in the future, we hope to see you again! More 

Milwaukee, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There are a few HUGE issues this hotel. First and most importunely being the internet. I am in town for business I need a steady internet connection. I called ahead to make sure they had high speed internet, as my job is around being connected to it. They said they did and I choose this over the other hotels in... More 

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Aaron J, Thank you for your review. We apologize about your experience with the internet at our hotel. Please note, this is not a normal occurrence, and will most definitely be looked into. We understand how important internet speed is to our hotel guests! We appreciate your negative and positive feedback, as all feedback, allows us to review our... More 

North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here one night and had a good experience. There are a lot of sketchy parts in Milwaukee but this hotel was in a good location. I didn't see any loitering or suspicious guests. I felt safe parking my car on their lot overnight and had a good night's rest. Staff was friendly, I would stay again.

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear 89travels, Thanks for stopping by the leave a review! We are happy to hear that your stay was comfortable! We hope to see you again soon! More 

USA
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been here three times now in last year for business, consistently very good. Rooms are clean and comfortable, service is friendly and helpful. Same level of service in bar and dining room. Food is good. If in the area, stay here & eat here. You'll be pleased.

Was this review helpful? Yes 1
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A couple blocks off the freeway, this elegant hotel is tucked away by some fabulous running/walking trails. The knowledgeable hotel staff offer tips on excellent dining options and help gauge time to points of interest. The indoor pool was refreshing. Only complaint is I'd rather have a muffin in the morning than a newspaper.

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Andrea G, Thank you for your review! We are happy to hear that our staff was able to help you with planning your time while in Wauwatosa! It is awesome to hear that you were able to take in the nature that we have near us! We hope to see you again soon! More 

city of love
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay, the room was clean, yummy little chocolates was a nice touch, the lobby was gorgeous, the checkin was fast and friendly. The pool had a strong chlorine existence, our eyes were burning but other than that it was a cute little pool and hot tub. Right next to the pool was the workout room which... More 

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear lovemybeachmiami, Thank you for taking time out of your day to leave a review! We are happy to hear that you and your family were able to have some family fun in our hotel during your visit to the area! We hope to see you soon! More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel but a bit over priced considering the plain Jane rooms. No fridge or microwave. Wonderful shuttle service to the ballpark and local restaurants. Great salad bar and typical American food in the restaurant. It was nice to stay in and eat rather than going back out into the city having been out and about all day. We weren't... More 

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Lynda K, Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Catherine C, Thank you for stopping by to leave a review about your stay! We apologize that you were not able to utilize our pool area due to the chlorine smell, thank you for bringing this to our attention, as we will have our maintenance team look into this. We are happy to hear that our complimentary shuttle to... More 

1 review
5 of 5 stars Reviewed June 16, 2015

We stayed at the Crown Plaza June 11-14, 2015. We totally enjoyed our stay. The staff were so friendly and accommodating in all areas of the hotel - front desk, room staff, bar and restaurant. We ate breakfast there most mornings and it was delicious. The bar area we felt was roomy enough for friends and family to gather each... More 

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