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All 5 Wauwatosa hotels

Holiday Inn Express Milwaukee- West Medical Center

2.5 of 5 Motel   |   11111 West North Ave, Wauwatosa, WI 53226
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Holiday Inn Express Milwaukee- West Medical Center
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Ranked #3 of 5 Hotels in Wauwatosa
A recent review
5 of 5 stars Reviewed September 2, 2014
Alysia R Chicago, Illinois
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84 reviews from our community

Traveler rating
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23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed September 16, 2014

This is the worst hotel I have ever stayed in in my 38 years of living. Probably because I am here on business and did not book our room and could not leave. But this room is disgusting. When I first came in a noticed brown stains on my bed linen. Then I proceeded into the r restroom to freshen... More

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

On behalf of the hotel staff, we are so sorry that you did not have a great experience and that it did not live up to your expectation of the HI Express brand! I assure you that we have addressed these issues with maintenence and the housekeeping staff and we are working to make sure this does not happen again!... More

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

The location was pretty nice. Wauwatosa is a nice town with a cute downtown area and nice eateries. It's very close to downtown Milwaukee as well (about 15 minutes by car). The breakfast was good and the rooms were cozy. The staff was also very accommodating and friendly. We would definitely stay again if we're in town.

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Thank you for taking the time to share your thoughts. Our hotel offers a great location-very central in the metro area and close to the quaint are of downtown Wauwatosa. We look forward to your return. Warm Regards, Sue Walton More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

This is just an average hotel, probably nicer hotels in area . I was under the impression a Holiday Inn Express would be more up to date. Booked online so wasn't sure what we would get. Room was clean but dated. Staff was friendly after you approached them, we are from the south where you talk to people. The place... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Dear Beachfix, Thank you for taking the time to express your thoughts and concerns. We're pleased to know you liked the friendliness of our staff. We're sorry you were not well satisfied with your overall stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to... More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 21, 2014

I am a IHG platinum member Pros: Clean room Comfortable Bed Great channel lineup with nice sized TV Pretty good breakfast spread...Chobani yogurt was a plus Cons: The most expensive holiday inn express ive stayed in within the midwest, but similar pricing to other hotels in the area Internet was very slow and at time unusable, as I do remote... More

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Thank you for taking the time to review our hotel and for being an IHG Rewards Member! We are working hard to improve the issues you raised . IF you would like to discuss them in more detail please feel free to contact me directly -- sue.walton@pillarhotels.com More

The Villages, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

Great hotel! Bed and pillows were comfortable! Free breakfast was exceptional. Hotel staff were very friendly from the check in person to housekeeping to maintenance personnel. Room and hotel were very clean. Love the free coffee 24/7. It seemed like the hotel was full but very quiet. Our room was on the first floor and next to an outside sitting... More

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

We are pleased that you enjoyed your accommodations and stay at our hotel. I am glad that you mentioned the great central location we have-- right next to a major mall and many restaurants/entertainment/shopping venues within walking distance. Thanks for taking the time to share your thoughts. Please come back and see us again! Warm Regards, Sue Walton More

Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 3, 2014

I stayed at the Holiday Inn Express last year, and was very pleased with the room, service, and location of the hotel. Boy, what a difference a year can make! After checking-in to the hotel and proceeding to my room, I was greeted with the dampest room I have ever been in! The sheets were wet to the touch and... More

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

We appreciate that you took the time to let us know about your stay and on behalf of the hotel staff, I apologize that it fell short of your expectations. We are working hard to improve the issues you raised. Please feel free to contact me directly if I can help you further. Warm Regards, Sue Walton Sales Manager sue.walton@pillarhotels.com... More

Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

I received an upgrade to a king room and it was very spacious. However, the internet was incredibly slow! The toilet was equally slow and completely backed on one of the mornings. There were stains on the wash cloths and towels. The breakfast was pretty typical HIExpress although the room where the food was served was pretty small. A lot... More

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Thank you for taking the time to review our hotel. I assure you that I have addressed all of the issues you mentioned with the departments heads and General Manager and we are working to correct and improve. We apologize for any inconvenience and if you would like to email me directly, I would be happy to discuss this further.... More

Lansing, MI
Top Contributor
123 reviews 123 reviews
107 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed July 12, 2014

I've stayed here a few times and each time it is great (except once when a dog kept me up.... I wish they did not allow pets). Check in staff always nice and friendly, hotel is clean, breakfast is always good. It is a little hard to find since it is tucked back behind a Denny's. It is close to... More

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Thank you for sharing your thoughts and experience! We are a pet friendly hotel but there should not be any pet noise that would disturb any of our other quests. I wish we had known about the barking so we could have addressed it. I apologize for that but glad you were happy overall. Our location is so central to... More

Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed July 2, 2014

Larger than expected rooms, clean and modern. Staff very helpful. Nice breakfast although it didn't' start till 7am on the weekends, which was a bit late seeing as how we had places to go. But that is really my only minor complaint besides not having a pool for the kids. Very nice stay, close safe parking would definitely recommend it.

Was this review helpful? Yes
sue_walton, Director of Sales at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Thank you so much for taking the time to let us know what you think about our hotel. We are pleased that it met your expectations and hope you will stay with us again! Warm Regards, Sue Walton More

New York City, New York
Contributor
18 reviews 18 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 20, 2014

visited my family for 1 day, decided to stay overnight at this hotel. I rate my decision staying here 9 out of 10. Amazing rooms, very professional, crisp & helpful staff. They even gave me free pick & drop up to 5 miles of the hotel distance. Very delicious & mouth watery breakfast. I kept on eating. Overall good experience.... More

Was this review helpful? Yes 1
Khuelsbeck, General Manager at Holiday Inn Express Milwaukee- West Medical Center, responded to this review

Thank you for your review. With your feedback we can always learn how we can better improve the guest experience. I am glad that you liked our location and our shuttle service. More

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Additional Information about Holiday Inn Express Milwaukee- West Medical Center

Address: 11111 West North Ave, Wauwatosa, WI 53226
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Milwaukee- West Medical Center 2.5*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Milwaukee- West Medical Hotel Wauwatosa
Holiday Inn Wauwatosa
Wauwatosa Holiday Inn

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