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Boarders Inn and Suites

2.5 of 5
W7696 Hwy 21 & 73, Wautoma, WI 54982 (Formerly Wautoma Inn & Suites)
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Boarders Inn and Suites
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Boarders Inn and Suites
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32 reviews from our community

Traveler rating
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15
5
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 weeks after a fire totally destroyed my house so I believe I have a very good picture of this property. I started in an upper room with two double beds, the room was not very clean and the beds were very hard, but the Red Cross put me up here starting for 2 days so I... More 

Was this review helpful? Yes 1
Allison S, General Manager at Boarders Inn and Suites, responded to this review

Our records indicate that you stayed with us over a year ago. Since then we have an entirely new staff. However, we do have notes from your stay and they tell us that you felt everything was fine until we stopped you from throwing multiple pool parties at our hotel. We do not allow unregistered guests (multiple in your case)... More 

Wautoma, Wisconsin
1 review
3 of 5 stars Reviewed March 1, 2015

Not a great experience. Dont' think I would return unless things changed!!! If your just looking for a place to sleep this might be ok but make sure the room has heat this time of year. See below fro more comments

Was this review helpful? Yes
Allison S, General Manager at Boarders Inn and Suites, responded to this review

Dear Reader, we apologize that you have to read such negative reviews of our hotel. The truth of the matter is that we had to evict a local resident who wasn't able to pay for her room. This guest would bring a grocery bag into our breakfast area and "go shopping" and leave no other food for the rest of... More 

1 review
1 of 5 stars Reviewed February 26, 2015

Rooms are falling apart- shower head was rusty and spots all over bathroom tub. Beds look like they need a good upgrade with fresh linnens. Sheets were very hard and not soft at all. Also literally nothing for breakfast worth wasting my time. No fruit- yogurt and hard boiled eggs were what seemed days old. Would not reccommend anyone to... More 

Was this review helpful? Yes
Allison S, General Manager at Boarders Inn and Suites, responded to this review

Dear Reader, we apologize that you have to read such negative reviews of our hotel. The truth of the matter is that we had to evict a local resident who wasn't able to pay for her room. This guest would bring a grocery bag into our breakfast area and "go shopping" and leave no other food for the rest of... More 

Wisconsin
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 31, 2015

Stopped here for a work trip and stayed one night. Hotel is clean and the bed was fairly comfortable. Continental breakfast was not impressive at all and lacked the basics: yogurt, bananas, etc. They even ran out of OJ. There seem to be updated rooms, and rooms that are not updated. I had a room that was not upgraded, had... More 

Was this review helpful? Yes 2
Allison S, General Manager at Boarders Inn and Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to express your thoughts on your stay with us. I am pleased to hear that you found our hotel clean and our beds comfortable. Our staff works extremely hard to make sure that the cleanliness of our rooms/hotel exceed our guest's expectations. I am sorry to hear that you were not... More 

Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 25, 2015

When I booked my reservation, the staff person, Joanna (sp) was very helpful. Joanna also happened to be working when I checked in - again very helpful We requested a second room (if available) upon check in. Joanna located one for us and put the two rooms directly across the hall from each other. It was perfect. One room was... More 

Was this review helpful? Yes 4
Allison S, General Manager at Boarders Inn and Suites, responded to this review

Dear Guest, We thank you for taking the time to write a review about your recent stay with us. It is great to hear that your experience with our staff member (Joanna) was pleasant. Our number one goal is to make our sure our guests are happy and comfortable during their stay with us. I will be sure to let... More 

Lake Delton, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

We had a very nice stay at Boarders Inn and suites. Tried to do a quick getaway for the weekend. We stayed in a room with a fireplace and jacuzzi tub. We were able to use the fireplace at night because of the cold temperatures. Lots of nice walking trails near the hotel as well as restaurants. Our room was... More 

Was this review helpful? Yes 1
Allison S, General Manager at Boarders Inn and Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to share your experience with us. We are very happy that your stay was relaxing and enjoyable. We strive to make sure that all of our guests have a positive experience. We will share your feedback with all of our staff. Again, thank you for choosing us and for sharing your... More 

Three Lakes, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

This is a nice hotel. We had a super fast check in experience. Staff was friendly and very through about places in the area to eat and even printed directions to the place we were attending a wedding. The pool area was great for our kids. Our room was large and extremely clean. We stayed in a suite which worked... More 

Was this review helpful? Yes 2
Brooke B, General Manager at Boarders Inn and Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review about your recent experience with us. We appreciate your feedback and we are happy that you had an enjoyable stay with your family. We look forward to seeing you for your next visit with us. Once again, thank you for taking your time to provide us with... More 

Madison, Wisconsin
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

we arrived to find that our rooms had been cancelled, due to an error on an online booking site. it was the 4th of july weekend and we were very concerned we would have no place to stay. they ended up being able to accommodate us, but just not right away. allie, kt (katelyn i think), and josie went above... More 

Was this review helpful? Yes 5
Brooke B, Manager at Boarders Inn and Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to share your thoughts on your experience with us. We apologize for the inconvenience regarding the online booking error with your reservations. Were glad that the staff was able to work quickly to get you into your rooms. Thank you for mentioning the names of the staff as I will share... More 

Poy Sippi, Wisconsin
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 14, 2014

We had a family reunion in Wautoma. It's out in the middle of nowhere but it's a beautiful area. Been here in the past with our family and we love it more every time. Good service and cozy rooms. It's a Northwoods type of hotel. Booked our rooms already for next year!

Was this review helpful? Yes 5
Brooke B, Manager at Boarders Inn and Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review about your recent experience with us. We appreciate your business and are glad you chose to come back and visit us this year. Looking forward to seeing you next year! Again, thank you for your feedback. More 

Milwaukee, Wisconsin
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 11, 2014

My husband and I stayed 4th of July weekend while we visited with friends and family, and we were very pleased with our stay here! We stayed in a "suite" that was very clean and was much bigger than I had expected. Our only problem with our stay was that the sheets on our bed would not stay on very... More 

Was this review helpful? Yes 6
Brooke B, Manager at Boarders Inn and Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to write a review about your recent experience with us at Boarders Inn and Suites. We are truly sorry for any inconvenience you were caused with your bedding. We are currently updating all of our bedding to the Cobblestone Brand requirements. I am happy to hear that Ally was able to... More 

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