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Plaza Hotel and Suites

201 N. 17th Ave., Wausau, WI 54401 (Formerly the Ramada Inn)
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1 room 1 guest
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (18)
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Rochester, Minnesota
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

If you can imagine a hotel that opened during the 80's, decorated to the nines, and then allowed to deteriorate into a complete mess over 30 years, this is that place. If you don't mind buckling carpet, leaky ceilings, sketchy bathrooms and staff that seem to be more enthusiastic about the prospect of oral surgery than assisting guests, then by... More 

Was this review helpful? Yes 3
Phx
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I found a dead flea on the sheets. The water in the shower was yellow. They let me change my room with an upgrade at no charge. The housekeepers never came, the pillow smelled like Ben Gay, and the toilet would not flush! I left and found a new hotel. GROSS!

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Travelers are raving about these Wausau hotels

1 review
1 of 5 stars Reviewed July 26, 2015

Don't stay here. Employee smoking in front if guests. Same employee making inappropriate "jokes" about drinking on the clock to guests. Most employees were rude and didn't acknowledge me walking through the halls or at check in or check out- seemed like they were avoiding eye contact at all costs...and like I was bothering them. Musty smell in the room.... More 

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La Crosse, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2015

I was in town for my daughter's softball tournament. Friday and Saturday night stay. The front desk clerk when we got there wasn't rude but wasn't friendly either. To me, Customer Service is key to a great review. The rooms were a little dated but clean. We were gone for the whole day on Saturday and came back to a... More 

Was this review helpful? Yes 1
Fond du Lac, Wisconsin
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 16, 2015

First off, they painted an indoor pool without ventilation and didn't feel the need to let guests know ahead of time. This caused myself and my boyfriend to have headaches for 2 after we left. The fumes were horrible. The carpets were crusty, stained, and blackened from age and bad upkeep. The staff was not helpful when I stated my... More 

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1 review
1 of 5 stars Reviewed July 15, 2015

We arrived here as a family, for a weekend getaway to Wausau. We had heard good things about the hotel, but unfortunately, we have not had anything near a good experience in this hotel. It started with when we walked in-- the hotel neglected to notify us that the pool was closed for painting, and would be closed for "a... More 

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Danbury, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2015

We were here 5 years ago for a convention, swore we'd never come back. Tried again for another large group meeting, and found nothing had changed. Musty, smelled old, restaurant not open on Friday night, although hotel was full; one bartender/waitress/bus person in very full bar; no towels in the pool at 8 AM on Sunday for over 1-1/2 hours,... More 

Was this review helpful? Yes 1
Fall Creek, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 29, 2015

A general room was small, outdated in decor. We stayed for a ski weekend. HANNAH at the front desk was great. Peeling paint, rips in upholstery, wobbly chair arm, maintenance tools left upstairs in a corner.. I just notice little things, if that's not a big deal, then book a room & try it, the price was pretty low.

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Boulder Junction, Wisconsin
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 29, 2015

Used to be Wausau's premier hotel. No more. Evening desk clerk was indifferent, bordering on rude. Morning clerk was a delight. Room was tired. Heat unit noisy. Furniture old and scuffed. No capital improvements here in at least 20 years. Breakfast very spartan.I'll not go back.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 21, 2015

After being promised a late checkout to return from our funeral we found our belongings removed from the room without being there. This hotel was filthy and dated and in bad need of repair. I would not recommend this hotel or their lack of customer service.

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