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All 8 Waukesha hotels

Extended Stay America - Milwaukee - Waukesha

2.0 of 5 Hotel   |   2520 Plaza Court, Waukesha, WI 53186-1819
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Extended Stay America - Milwaukee - Waukesha
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Ranked #5 of 8 Hotels in Waukesha
A recent review
4 of 5 stars Reviewed August 28, 2014
rayu Rancho Santa Margarita, California
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32 reviews from our community

Traveler rating
    11
    6
    3
    7
    5
See reviews for
4
5
2
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Yarmouth, Maine
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 12, 2014

We entered our room and smelled a slight stench, but decided that maybe the air conditioning would help solve the problem. Once I walked into the bathroom, I noticed the black mold which clustered the ceiling. After speaking to the VERY nice front desk attendant, she moved us to a room across the hall which I couldn't even step into... More

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Rancho Santa Margarita, California
Top Contributor
93 reviews 93 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 28, 2014

Extended Stay America, Waukesha, Wisconsin was a breath of fresh air after the Extended Stay America in Brookfield, Wisconsin had botched our reservation. We got the room we wanted and it was clean and comfortable with free wi-fi that actually worked well. The front desk was manned by polite, knowledgeable and helpful individuals. I would recommend this facility - but... More

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Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for writing a review of our hotel. We are very glad that we were able to accommodate you and that you enjoyed your clean, comfortable room. We are proud of our staff for providing you with such quality service during your stay. Thank you again for your kind words. We look forward to seeing you in the future,... More

Waukesha, Wisconsin
Top Contributor
61 reviews 61 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 20, 2014

Have been here two weeks rolling into week three. Good: plenty of pillows; comfy bed; small buisness center with free printing, faxing and shredding avalible; a kirchen that functioned; full size fridge; Staff is amazingly friendly, who ever does H.R./P.R. stuff needs an atta boy; Brent the manager treated me as if I was only guest there, Arriana was super... More

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Tucson, Arizona
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 16, 2014

we had to move and needed a safe place to stay in between its was clean, nice helpful staff good location close to shopping and freeway very quiet free computer and printer use laundry clean coffee decent

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to hear that we were able to provide you with a clean, quiet, convenient stay. I am especially proud to read that our staff was helpful and accommodating. Thank you again for your kind words. The staff and I would love to provide... More

Waukesha, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

I am delighted with the service, the convenience, and the value of the room I am staying in. I am 2 weeks into a 2 month stay, and so far, it has been a very refreshing experience. Courteous, fair customer service; and a willingness, even enthusiasm to accommodate special requests. I highly recommend this location, especially for temporary housing over... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for taking the time to post such a wonderful review of our hotel. I am glad that you are enjoying your clean room and the quality customer service provided by our staff. I will be sure to share your kind remarks with our entire team. Thank you again for your feedback. We hope to have the opportunity to... More

Anchorage, Alaska
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 8, 2014

I had the pleasure of visiting Waukesha and staying for over a week at this location of Extended Stay. Staff is really professional, room was clean, and the convenience of a fridge, kitchen range and a microwave made my stay even better. Location is not in walking distance to downtown or other attractions. Lot is clean and well maintained; lawn... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your clean, spacious room and the service our staff provided. I am also pleased to read that you like dour hotel's location. The staff and I would love to provide you with another comfortable stay in... More

Carol Stream, Illinois, United States
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 22, 2014

The Hotel was very hard to find. It is behind a Holiday inn up on a hill. The room had an odor from the previous meal that was cooked. Thank goodness I always travel with candles. Also there was no ice machine to be found.

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Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you had difficulties finding our location. As well, I am sorry for the odor in your room when you arrived. Your comments will be very helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to... More

Stevens Point, Wisconsin
1 review
2 of 5 stars Reviewed March 31, 2014

Staff were very professional and the weekend rate was quite reasonable. We stayed here because other family members selected this place while in town for a family funeral. Probably the dirtiest and least maintained place I ever stayed. I do not have very high standards either but if it were not for the funeral situation I would have never allowed... More

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Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

I appreciate you taking the time to write a review of your experience with us. The housekeeping and maintenance issues that you describe are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have spoken to my staff as well as reviewed our procedures to ensure your experience is not repeated.... More

Appleton, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

This was our first time with Extended Stay and we have stayed in many hotels. We were very happy with the outstanding staff. From the beginning to end they were Great. The bed was amazing,which surprised me because I thought for the price of the hotel we would get a lesser quality bed. I was wrong. The bed was just... More

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Manager_11525, General Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Jeanette - Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed our beds and the service our staff provided from check-in through check-out. We look forward to seeing you in the future, should your travels bring you back to our area. More

Phoenix, Arizona, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 5, 2013

I am here right now. I'm only writing this because I'm awake listening to what I was just told is the dryer in the house laundry vibrating the floor and sounding like non stop lightning outside, banging like crazy. This is at 11:30pm on a week night, I have to get up at 5am, they say it runs 2nd shift... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Milwaukee - Waukesha

Address: 2520 Plaza Court, Waukesha, WI 53186-1819
Phone Number:
Location: United States > Wisconsin > Waukesha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Milwaukee - Waukesha 2*
Number of rooms: 1
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Also Known As:
Extended Stay America Waukesha
Extended Stay Waukesha
Waukesha Extended Stay

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