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All 8 Waukesha hotels

The Country Springs Hotel

2.5 of 5 Hotel   |   2810 Golf Road, Waukesha, WI 53186
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The Country Springs Hotel
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53%
Ranked #3 of 8 hotels in Waukesha
A recent review
5 of 5 stars reviewed 2 weeks ago
Silkonis214 Chicago, IL
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135 people have reviewed this hotel

Traveler rating
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79
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Delafield, Wisconsin
1 review
1 of 5 stars Reviewed 4 days ago NEW

We received Water Park Day Passes at Christmas, and they are worthless! We went with 8 kids -- a party of 10 -- and were denied admission because the park was full! We were there at 10 in the morning but because of bookings online and birthday parties, we were not admitted. Just imagine 8 kids all ready to swim... More

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Chicago, IL
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is very clean, the staff is nice and prompt, the water park is great - not too big, not too small. It is perfect if you have younger children, you can actually relax while watching your kids playing and not constantly running behind them, or trying to find them like in the bigger crowded water parks. We have... More

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Tampa Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here related to business in march 2014. The good is that the service is good, the water park very nice, and the spa is nice. They have a nice conference center and it's close to the highway and MIlwaukee. The less good include: dated rooms that are a little gross. The beds are comfy enough but the blanket... More

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear essoccer: Thank you for writing a review on TripAdvisor regarding your recent stay at the Country Springs Hotel. We appreciate all guest feedback and are pleased to read your positive remarks about our guest service, location, conference center, and water park. We apologize that your guest room did not meet your expectations and have shared your comments with the... More

Kenosha, Wisconsin
1 review
2 of 5 stars Reviewed 3 weeks ago

It has very little handi-cap accessibility. The water park was over crowded and loud, the children were unsupervised even though they had signs up every where about supervising you child. The "lazy river" was mostly young kids slamming into you and pushing you. The beds were uncomfortable, the rooms were to small, the decor was outdated.

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Stevens Point, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I should preface this review by stating that I stayed here during a conference that was hosted in their meeting rooms, so the block of rooms they had reserved may not have been the best in the place. The room was average and very dated. The padding was falling off one of the chairs, one of the beds was tilted... More

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Wisco88: Thank you for taking the time to share feedback on your recent stay. We are very sorry to hear about the issues you had with your guest room. We are looking into your concerns and have passed your feedback along our management team. If you would like to discuss your stay further, please do not hesitate to contact... More

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

great place ...just go on a week day...we always take grandkids here...I can make it about 2x up steps, I leave that for the kids, we always go on weekday cax less kids and cost less, we never ate at any of the restaraurants kinda exspensive...but always a good time

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CSH2810, Manager at The Country Springs Hotel, responded to this review

bcozy, Thank you for taking the time to write a review. We are pleased to hear that you and your grandchildren enjoyed your visit to the Country Springs Hotel. Looking forward to having you visit us again soon! Thank you, Tiffany Woodward twoodward@countryspringshotel.com More

Cedarburg, Wisconsin
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The company I work for held our employee appreciation party here in March. Check in was fast friendly and efficient. Our room was pretty average with accomodations slightly outdated but clean. The walls to our room were like rice paper - you could hear every - and I mean every noise in the hallway. An adjoining room across the hall... More

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Laurie043: Thank you for providing feedback on your recent stay at the Country Springs Hotel. We are pleased to hear that your check-in experience was efficient and friendly and that you enjoyed the employee appreciation party and dinner buffet you attended. We are disappointed to hear that the breakfast buffet did not meet your expectations and for the noise issues... More

Beg Bend, WI
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Great deal to have a nice room and availability for 4 others to go to water park. Our room had a very comfortable hot tub/spa. All jets worked (often they don't) and the water flowed gently instead of blasting away your skin. We had a roomy fridge and microwave that we used quite a bit. Liked the big bed and... More

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McHenry, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2014

We stayed here for a convention, and the kids had a blast in the waterpark! The rooms were clean, and the staff was extremely helpful. We had dinner at the Copper's bar and grille in the hotel, and the food was excellent. The only criticism I have is the room service food. We ordered oatmeal and it was $5 for... More

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Natalie K., Thank you for sharing feedback on your recent stay. We are glad to hear that you found the hotel to be clean and the staff to be friendly. Additionally, we are happy to hear that your children enjoyed the water park and that your dinner in Coppers Pub & Grill was excellent. I apologize that you were not... More

Appleton, Wisconsin
2 reviews
1 of 5 stars Reviewed January 29, 2014

Just terrible. Staff was rude. Rooms were outdated and worn out. Beds were lumpy and stained sheets. Small garden pool area was nice but water was to cold to swim in. Water park lacked life, whirlpool was cold, lazy river small. Didn't brother with breakfast as we seen the menu vs the price and didn't seem worth it. Also seen... More

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Additional Information about The Country Springs Hotel

Also Known As:
Country Springs Hotel
Country Springs Waukesha
Address: 2810 Golf Road, Waukesha, WI 53186
Phone Number:
Location: United States > Wisconsin > Waukesha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Waukesha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Country Springs Hotel 2.5*
Official Description (provided by the hotel):
The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more   less 
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