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The Country Springs Hotel

2.5 of 5
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2810 Golf Road, Waukesha, WI 53072
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The Country Springs Hotel
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Ranked #3 of 8 Hotels in Waukesha
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210 Reviews from our TripAdvisor Community

Traveler rating
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    70
    45
    27
    26
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121
20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • All months
    (210)
  • Mar-May only
    (71)
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Senior Contributor
40 reviews 40 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a sleep over birthday party there. The rooms were very nice and the indoor water park was awesome. The on site restaurant was disappointing. Very lame brunch and no wait staff. There are plenty of places to eat off site. Take the drive and go else where to eat. The staff was uneven in their customer service skills.

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Round Lake Beach, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Stay under the Armed Forces Appreciation package. Very positive experience. Courteous front desk, clean room, very attentive life guards, water in the water park was warm, water park wasn't over crowded, etc. etc. I could go on and on. Tiffany Woodward, this ones for you! I read many of the reviews prior to my 6/13-14 visit and you surely take... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Christopher F: Thank you for writing a TripAdvisor Review about your recent stay and the Armed Forces, Fire, and Police Personnel Package. We are so happy to hear that you had a positive experience and appreciate your kind words about the property, staff and guest follow-up. We care a great deal about our guests and I am glad you... More 

Muskego, Wisconsin, United States
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Brought the wife and two kids (12 and 10) for a night, water park is obviously the draw. We stayed in an Executive Suite, past reviews has better things to say, and we liked the extra room. Note that the beds are either two doubles or one King, for us, the two doubles worked fine. Front desk was very nice... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear MJDunn44: Thank you for taking the time to write a review about your recent stay in one of our Executive Suites. We are glad to see that your kids loved the water park and that you found our front desk staff to be friendly and accommodating. I have passed your comments about the carpet seam in your room and... More 

Sussex, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 29, 2015

ABSOLUTELY AWESOME experience in holding my daughter's Bridal Shower in one of the beautiful banquet rooms of your hotel! The Front Desk greeted us with warm, happy smiles & were totally accommodating, the setup was perfect, the servers were so awesome & friendly, the appetizers fresh & plated food was delicious, even the bartender in the hotel bar greeted in... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Jackie Z: Thank you for writing a review about your daughter’s Bridal Shower held at the Country Springs Hotel. We are so happy to hear that you had an “Absolutely Awesome Experience” and that you found our staff to be friendly and accommodating. Our Catering Manager, Tera enjoyed helping you plan the event. We hope to have you visit... More 

Wisconsin
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

We stayed just 1 night, but the water park was the best one I've seen inside a hotel. Our 4 year old was able to go down all the slides which was very nice. For adults, there is also a bar right inside which we really enjoyed. We stayed in one of the suite and it was clean and perfectly... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear WISam2220: Thank you for the review! We are very happy to see that your family had a great time in the water park and also that you enjoyed your suite and Coppers Pub & Grill. We look forward to having you visit us again in the future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Stoughton, Wisconsin
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2015

Perfect sized Waterpark for my kids, ages 7 through 11! We had a room and stayed one night. The kids enjoyed swimming in the single pool the next morning next to the continental breakfast area. There is a game room also which we did not use.

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear RowNik, Thank you for taking the time to write a review on TripAdvisor. We are very happy to see that you enjoyed your stay and that your kids had a great time swimming in the water park and indoor pool. We hope you visit us again in the near future! Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2015

We celebrated my daughters birthday by visiting this hotel and water park. We had a great time at the water park and swam until it closed! The kids went back in the morning before check out too! The water park staff was friendly and polite and seemed well trained on dealing with families and defusing situations effectively and without causing... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear ctneau: Thank you for taking the time to write a review on TripAdvisor. It is wonderful to see that your entire family had a great time in the water park and that you found our staff to be friendly and professional. We are sorry to hear that you had an issue with noise during your stay. Our property does... More 

Kenosha, Wisconsin
1 review
5 of 5 stars Reviewed April 16, 2015

Recently attended a conference here and had a great experience. Tables were arranged in the round rather than in rows, allowing for more room and networking. Food was good especially the asparagus soup!

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear kmikolas: Thank you for taking time to write a review on TripAdvisor. We are happy to hear that the conference you attended was a great experience and that you enjoyed the food that was served. We hope you are able to visit us again in the future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Plover, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 15, 2015

The indoor waterpark within this hotel was fantastic! What I loved about it most was the temperature of the air AND the water. Pretty much every other indoor waterpark I have been too has cool or cold water. The water here was warm, so I was comfortable enough to go on any rides or in any pools with the kids.... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear leah2424: Thank you for taking the time to provide us with feedback on your recent stay. We are glad to see that your family had a great time in the water park and enjoyed the park attractions, food outlets, and water temperature. As for your guest room, it sounds like you were in a deluxe room with two double... More 

Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2015

upon check-in as stay was for wedding reception we were to get "goody" bag put together by grooms parents. At reception grooms mother asked if we got goodies upon check-in and we told her we did not. We sent to checkout to get and as it turned out there was one bag left which rude checkout person reluctantly gave to... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

roadwarrior20152015: We are sorry to hear that you did not enjoy your recent stay at the Country Springs Hotel. Our front office manager has reached out to you about the concerns you had during your stay and looks forward to talking with you further. Please feel free to let us know if there is anything more we can do to... More 

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