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The Country Springs Hotel

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2810 Golf Road, Waukesha, WI 53186
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The Country Springs Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 8 Hotels in Waukesha
A recent review
5 of 5 stars reviewed 1 week ago
wildstarrman Minneapolis, Minnesota
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192 reviews from our community

Traveler rating
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    42
    25
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109
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Planned a one night stay in route to our final destination and the Country Springs Hotel was a great choice for our family! Everything met our expectations except for the service provided by the front desk team, which exceeded our expectations. The water park was a definite bonus and well needed for our family of 7, as the mid way... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear wildstarrman: Thank you for sharing feedback about your recent stay at Country Springs Hotel. We are glad that you enjoyed The Springs Water Park and appreciate your comments about the lifeguard staff. It is always our goal to provide outstanding service to our guests and your comment about the front desk exceeding your expectations is much appreciated. We hope... More 

San Jose
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed in hostels all over Central America and most of those were way cleaner and better cared for then this hotel. I got to the room and saw how things seem pretty worn down so I went into the bathroom to see how that was. I saw that the hair from the last person, or few people still... More 

Was this review helpful? Yes
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Heeters: Thank you for taking the time to write a review on TripAdvisor. I have forwarded your comments to our management team and apologize for the issues you encountered during your stay. Your business is very important to us and if there is anything I can do to assist you, please feel free to contact me directly. Tiffany Woodward... More 

Santa Rosa Beach, Florida
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I went to an event at County Springs convention center recently. The $35 a plate dinner was not worth it. I enjoyed the event, the servers were excellent, and worked hard, but the food is not good. A friend choose the fish dinner, she said it tasted like fish sticks. I had the pork tenderloin - mmeh. It was better... More 

Was this review helpful? Yes
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Beachgirlcafe: Thank you for taking the time to write a review about an event you attended at Country Springs Hotel. We take great pride in our food quality and were disappointed to read that you did not enjoy the selections. It was great to see that overall you enjoyed the event and that the servers were excellent. Please feel... More 

Manitowoc, Wisconsin
Top Contributor
51 reviews 51 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Country Springs Hotel this past weekend. I will note up front that I was attending a professional conference held at the hotel, so it was not my personal choice to stay here. I did not pre-book at the conference rate so had to pay the regular nightly rate of $179.00 ($202.00 by the time all taxes... More 

Was this review helpful? Yes 2
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear mmpul: Thank you for taking time to write a review on TripAdvisor. We appreciate all feedback and are sorry to hear that your recent stay did not meet your expectations. We wish we would have had the opportunity to address your concerns while you were here. Regarding hallway noise, Country Springs Hotel does have quiet hours in effect between... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is huge and very nice. Rooms were average size, out dated bedding & flooring. The waterpark wasn't as big as I had expected. It could improve on space, kiddie area, tubes, and affordable food. The arcade was huge but total rip off getting the reloadable card to play games! Overall it was a nice family trip.

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Pahoua: Thank you for writing a review on TripAdvisor. We are glad to hear that you enjoyed your recent stay and that it was a nice family trip. We hope you visit us again in the future. Please feel free to contact me if there is ever anything I can do to assist you. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It is clean, comfortable, and in a good location near everything. The room numbers are a little odd in terms that they are somewhat hard to find when you first arrive since is so big. But overall the stay was excellent.

Was this review helpful? Yes
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Carmen R.: Thank you for taking the time to provide us with your feedback and for choosing to stay at Country Springs Hotel. We hope you visit us again in the future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Stoughton, Wisconsin
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I took our 6 year old girls here for a night away. Check in was pleasant and we appreciate the "service member" special package we received (lower room cost, access to the waterpark, and 40 tokens for the arcade). The hotel room, was a nice size and came with a microwave, refrigerator, and coffee maker. Although, we... More 

Was this review helpful? Yes 2
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear JRM070304: Thank you for providing feedback on your recent stay at the Country Springs Hotel. I am sorry to hear that your guest room did not meet your expectations and have passed your comments along to our management team. Thank you for the wonderful remarks about the water park and arcade. We are glad that your children had fun... More 

Newton, Wisconsin
Top Contributor
118 reviews 118 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Country Springs is a tale of two experiences. It makes you think different people manage the hotel vs. the restaurant/room service. We enjoy taking our grandkids here once each winter, and we did again last weekend. Check-in experience was very good and the room was impeccably clean (Executive Suite). Remembering our poor experience last year with a pizza order being... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Stump_fiddle: Thank you for taking the time to write a review about your recent stay. I appreciate your kind words about the cleanliness of your room and compliments about the staff. As for your experience with room service, I apologize for the issue you encountered. Your comments have been shared with our management team and are being addressed. Thank... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

My family and I just came back from a night at Country Springs Waterpark. After reading some of the previous reviews, I was a little hesitant about going. I was pleasantly surprised when we got there. The hotel was nice and clean. The room was clean as well and did have a flat screen tv as others have mentioned they... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Samuel S, Thank you for choosing Country Springs Hotel for your recent family getaway! We appreciate your comments about the property being clean and nice. It sounds like your children had a great time in the water park during your stay. I have shared your comment about one of the pools water temperature being a little chiller than the... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2015

We made a reservation and called to ask a couple of questions. We sat on hold for 8 minutes and hung up, called again and sat on hold for 10 minutes before someone answered. The girl was HORRIBLY rude, didn't like that we didn't have a confirmation number, got snotty when we asked her to look it up by our... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Lisa C, Thank you for taking the time to write a review on TripAdvisor and for bringing your concern to my attention. I have forwarded your comments to our management team and apologize for the issues you encountered. Your business is very important to us and if there is anything I can do to assist you, please feel free... More 

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