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The Country Springs Hotel

2.5 of 5
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2810 Golf Road, Waukesha, WI 53072
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The Country Springs Hotel
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Ranked #3 of 8 Hotels in Waukesha
A recent review
4 of 5 stars reviewed 4 days ago
mitaliano MN
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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    (71)
  • Jun-Aug only
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West Bend, WI
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I was extremely disappointed with our stay here. We checked in, went to our room and noticed there was a half eaten candy bar and partial wrapper between the night stand and bed. The bathroom wasn't clean either. Strands of hair were on the floor and one in the sink. Bathroom lights burned out as well. There was also black... More 

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MN
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we stayed with our 2 grandkids ages 6 and 8 and they loved the waterpark. It is small, nothing like the huge waterparks in the dells but it is wonderful for the little ones. Lifeguards were abundant and constantly on the move watching the kids. It is small enough where you can sit at a table and see the kids... More 

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Seymour, WI
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Kids will have fun at the 45,000 square foot water park. Waterpark has a large arcade next to it. Rooms were clean & comfy. Sound was never an issue, never heard the other guests. In addition to the waterpark, there is also a swimming pool in a different part of the hotel. There is a workout room that has an... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear WIBob54165: Thank you for writing a detailed review about the Country Springs Hotel. We are pleased to hear that you had a great time at The Springs Water Park and that you found your guest rooms to be comfy and clean. You also mentioned in your review that the property has an arcade, indoor swimming pool, fitness center, and... More 

Fishers, Indiana
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is pretty far out from downtown Milwaukee so if you're looking to visit much of the city, you might look for something farther east. The waterpark was fun for the kids. It was not very busy so we got to do the water slides almost continuously. The room we stayed in and that part of the hotel was... More 

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CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Doug S: Thank you for choosing to stay at the Country Springs Hotel and for taking the time to write a TripAdvisor Review. We are happy to hear that your family enjoyed the water park and that your kids had lots of fun on the slides! Regarding your concerns with noise, I apologize for any issues you encountered and... More 

New Ulm, MN
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable and clean rooms. Flat screen TV with many channels, fridge and microwave. No complaints regarding the room except the “free internet” kept going in and out. Had even completed this review and sent to post it when the connection went out again. Very annoying. Fantastic water park (up to 5 wrist bands/guest room) but not enough space/activities for younger... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear JudyMK: We appreciate you taking the time to provide us with detailed feedback about your recent stay. I am glad to see that you found our guest rooms to be comfortable and clean. I also appreciate your comment about the water park being fantastic overall. We are disappointed to see however that you encountered issues with wi-fi during your... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We've been going every year for years but this year was horrible and we won't be returning. The first night there were people constantly pounding on doors, the 2nd our room and the entire hall reeked of Marijuana on 2 different occurrences then the 3rd night large groups of kids were running up and down the hall for 45min after... More 

Was this review helpful? Yes 3
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Babygyrl387: Thank you for taking the time to provide feedback on your recent stay. We are disappointed to hear about the issues you encountered and have sent your comments to our management team. Please feel free to contact me if you would like to discuss your stay further. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Travelers are raving about these Waukesha hotels

Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a sleep over birthday party there. The rooms were very nice and the indoor water park was awesome. The on site restaurant was disappointing. Very lame brunch and no wait staff. There are plenty of places to eat off site. Take the drive and go else where to eat. The staff was uneven in their customer service skills.

Was this review helpful? Yes
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Sue K: Thank you for writing a review! We are very happy to hear that enjoyed your stay in one of our guest rooms and found the water park to be “awesome”. Regarding your comments about brunch, we are sorry to hear that you did not enjoy the experience. Please know that I have passed your feedback along to... More 

Round Lake Beach, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

Stay under the Armed Forces Appreciation package. Very positive experience. Courteous front desk, clean room, very attentive life guards, water in the water park was warm, water park wasn't over crowded, etc. etc. I could go on and on. Tiffany Woodward, this ones for you! I read many of the reviews prior to my 6/13-14 visit and you surely take... More 

Was this review helpful? Yes 1
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Christopher F: Thank you for writing a TripAdvisor Review about your recent stay and the Armed Forces, Fire, and Police Personnel Package. We are so happy to hear that you had a positive experience and appreciate your kind words about the property, staff and guest follow-up. We care a great deal about our guests and I am glad you... More 

Muskego, Wisconsin, United States
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 6, 2015

Brought the wife and two kids (12 and 10) for a night, water park is obviously the draw. We stayed in an Executive Suite, past reviews has better things to say, and we liked the extra room. Note that the beds are either two doubles or one King, for us, the two doubles worked fine. Front desk was very nice... More 

Was this review helpful? Yes
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear MJDunn44: Thank you for taking the time to write a review about your recent stay in one of our Executive Suites. We are glad to see that your kids loved the water park and that you found our front desk staff to be friendly and accommodating. I have passed your comments about the carpet seam in your room and... More 

Sussex, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed May 29, 2015

ABSOLUTELY AWESOME experience in holding my daughter's Bridal Shower in one of the beautiful banquet rooms of your hotel! The Front Desk greeted us with warm, happy smiles & were totally accommodating, the setup was perfect, the servers were so awesome & friendly, the appetizers fresh & plated food was delicious, even the bartender in the hotel bar greeted in... More 

Was this review helpful? Yes
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Jackie Z: Thank you for writing a review about your daughter’s Bridal Shower held at the Country Springs Hotel. We are so happy to hear that you had an “Absolutely Awesome Experience” and that you found our staff to be friendly and accommodating. Our Catering Manager, Tera enjoyed helping you plan the event. We hope to have you visit... More 

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