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The Country Springs Hotel

2.5 of 5
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2810 Golf Road, Waukesha, WI 53072
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1 room 1 adult
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245 Reviews from our TripAdvisor Community

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Lake Geneva, Wisconsin
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Last weekend we stayed at Country Springs with 2 Adults and 4 Children to equate to 2 rooms. 2 Executive Suites - not the cheapest!!!!. We arrived at 2:30 and were to the waterpark by 3:30 or 4:00 p.m.. Shortly after around 6:00 p.m. there was talk about a gunman on site and a fight. Police were present and we... More 

Helpful?
Thank Jakics
CSH2810, Manager at The Country Springs Hotel, responded to this review

Jakics: Thank you for taking the time to write a review. As with the previous review, I want to start by letting you know I am sorry to hear about your experience. On the night you visited, the police department was contacted regarding a domestic issue between a man and woman in one of the guest rooms. Waukesha police responded... More 

Chicago, Illinois
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed single night for a 12 y.o. bday outing. I won't be back. There was a massive lacknof communication related to the law enforcement presence. 10 o'clock news told us it was a domestic with a n armed, barricaded subject. So, we are staying overnight with 3 boys who don't belong to us and we can't even find out... More 

Helpful?
Thank DLogsdon
CSH2810, Manager at The Country Springs Hotel, responded to this review

DLogsdon: Thank you for taking the time to write a review about your stay. I am sorry to hear about your experience and wanted to address your concern. On the night you visited, the police department was contacted regarding a domestic issue between a man and woman in one of the guest rooms. Waukesha police responded to the situation and... More 

Travelers are raving about these Waukesha hotels

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I'll review this in 3 parts - hotel, waterpark, and food. We visited on a Monday when the kids 5 and 10 had a day off of school. Hotel - it's your typical lower end resort style hotel. We had a standard room with 2 double beds which were hard. Overall not bad but definitely not upscale. Room had microwave... More 

Helpful?
Thank Ronald G
CSH2810, Manager at The Country Springs Hotel, responded to this review

Ronald G: Thank you for taking the time to write such a detailed review. I appreciate your feedback and have shared it with our management team. Regarding your comments about breakfast, I am sorry to hear that you did not enjoy the waffle or pancakes in the restaurant. We take great pride in our food quality and wish we would... More 

Wisconsin
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

From the outside the hotel looks very nice. Lobby is clean and inviting. Rooms are outdated, old furniture and worn out carpeting. Clean but definately needs updating. When housekeeping cleaned my room they removed all of the soap and shampoo, so I had nothing to shower with. I went to the front desk to get some and they said they... More 

Helpful?
Thank rickolig
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear rickolig: Thank you for taking the time to write a review. I am sorry to hear about your recent experience and want to assure you that I have shared your concerns with our management team. If you would like to discuss your stay further, please don’t hesitate to contact me. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Waukesha, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 1, 2016

We have been here many times to just the water park. We used to live in the area, and this is a fun place to take the kids. We moved away a few years ago and decided we wanted to go back to visit. We stayed here fro the first time. What a mistake. The rooms are very run down,... More 

Helpful?
Thank Tayler777
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Tayler777: Thank you for taking the time to write a review about your recent stay. While we are happy to hear that you enjoyed the water park and the restaurant, we are disappointed to see the issues you encountered with your guest room. Please know that your feedback has been shared with our management team. If you would like... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 22, 2015

This is still a very good and affordable hotel and water park for the kids. One improvement I'd like to suggest is to maybe add more recycling bins throughout the place, if not in every room. Staff was very polite and cheerful on our last visit. I'm a big fan of wood work so I really enjoy the crown molding... More 

Helpful?
Thank Miguel E M
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Miguel E M: Thank you for your review and for choosing to stay at Country Springs Hotel. We are happy that you enjoyed your stay and that our staff was very polite and cheerful. I have passed your suggestion about adding more recycling bins throughout the property on to the appropriate managers. Looking forward to seeing you again in... More 

Milwaukee, Wisconsin
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 15, 2015

Spent Friday night at Country Springs enjoying the christmas lights package - which includes a pizza dinner, admission to the light display, cocoa and cookies. The pizza can be enjoyed in either of the restaurants or delivered to your room. The children in our group really enjoyed the lights and the train display. We had third floor adjoining rooms in... More 

Helpful?
Thank budgettraveler55
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear budgettraveler55: Thank you for taking the time to write a review about your recent stay. We are happy to hear that you enjoyed the Country Christmas Getaway Package. It sounds like the children in your group had a great time in the water park and at Country Christmas, Wisconsin's Largest Drive Thru Holiday Lights Display. We hope you visit... More 

Milwaukee, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 15, 2015

The waterpark was great, but room was dirty. Children running through hallways banging on doors in early morning and people procreating in jacuzzi downstairs. Manager said it was "normal", not for me!

Helpful?
Thank CnJmAmA
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear CnJmAmA: We appreciate you taking the time to provide us with feedback on your recent stay. I apologize for your experience and want to assure you that I have passed your comments along to the concerned staff. If you would like to discuss this further, please do not hesitate to contact me at the email address below. Thank you,... More 

Hartford, Wisconsin
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

When my kids have a day off of school and we feel like having some fun this is the perfect place! I usually check a couple of local school districts calendars to see how many people might have the same idea. We recently went on a Friday. There was a total of about ten people there. No waiting for anything!... More 

Helpful?
Thank Kimberly P
CSH2810, Manager at The Country Springs Hotel, responded to this review

Kimberly P: Thank you so much for your positive comments. We are very happy to hear that you and your children are avid fans of the water park. We look forward to having you visit us again in the near future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Chicago, Illinois, Usa
Level Contributor
13 reviews
4 hotel reviews
4 of 5 stars Reviewed November 13, 2015

This was the 3rd time we've stayed at Country Springs, and I'm sure it's not the last. The kids love the water park and arcade. We have eaten at Copper's Pub all 3 times and were never disappointed (the soup is great!). Our waiter (Joe?) was great - very attentive - and the front desk staff was very courteous and... More 

Helpful?
Thank FtMyersFan
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear FtMyersFan: Thank you for staying with us again! We are so glad to hear that the kids loved the arcade and water park and that your guest room was clean and comfortable. We are also happy to hear that you felt our staff was courteous and that you enjoyed the service and food in Coppers Pub & Grill. We... More 

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