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Holiday Inn Express Hotel & Suites Madison-Verona

Certificate of Excellence
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515 West Verona Avenue, Verona, WI 53593
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Holiday Inn Express Hotel & Suites Madison-Verona
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Ranked #1 of 2 Hotels in Verona
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Mary L Moline, IL
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161 reviews from our community

Traveler rating
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33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Moline, IL
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon our arrival, we were greeted quite professionally yet warmly. When they found out it was our wedding anniversary, they upgraded us to a king suite at no charge. Not only that, but we were gifted with a personallly signed note ("Happy Anniversary") from the staff on duty that night PLUS two bags of Lindor truffles!! We couldn't have asked... More 

Was this review helpful? Yes 1
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Mary, Thank you so much for taking the time to write such a kind review of your recent stay with us at the Holiday Inn Express & Suites in Verona. Our outstanding staff take every opportunity to go above and beyond for guests. I'm happy to hear you enjoyed the card and the chocolates from our staff, and even... More 

Avon, Ohio
Top Contributor
68 reviews 68 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were in town for a function at the Verona Ice Rink which was right down the street. The other people from our team stayed in another hotel which was a lot farther away. The hotel is newer and similar to other Holiday Inn Expresses. Breakfast is included. They did add a couple of nice touches. They put a USA... More 

Was this review helpful? Yes
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear 2CKGkids, Thank you so much for taking the time to write a review of your recent stay with us in Verona. I'm very glad you enjoyed your time here during the speed skating event! From weekday newspapers delivered to your door, to freshly-baked cookies in the afternoon in the lobby, we aim to deliver a five-star experience to each... More 

Verona, Wisconsin
Top Contributor
149 reviews 149 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Myself and 6 friends had a quilt retreat this past weekend in the confernece room. I did not stay overnight as I live less than a mile away but 5 friends stayed at the hotel. The staff is so friendly and accomidating! This is our third year and we will be back!

Was this review helpful? Yes
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Kmalmberg, Thank you so much for taking the time to review your stay with us in Verona. I'm delighted that your group enjoyed the meeting room and your fellow quilters enjoyed our accommodations. It's always a pleasure having your group here year after year! We look forward to hosting you again soon! Warmest Wishes, Maddie Guest Services Manager More 

Greenfield, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 28, 2015

This is my second stay at Holiday Inn in Verona and my fourth trip to Madison for work (Epic training). The staff here consistently deliver the best service I've ever had at a hotel. They are so hospitable. They bend over backwards to take care of needs, especially travel needs. My mother and I both requested shuttle pick up to... More 

Was this review helpful? Yes 1
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Sabrina, Thank you so much for the extremely kind review! I'm delighted to hear our team was able to orchestrate smooth arrival for you and your mother! Making sure that our guests are taken care of is our number one priority, from airport (or bus stop) arrival, throughout their stay, and to departure! We offer smiling faces, local area... More 

Franklin, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

This is the letter I wrote to the district manager the night my wife and I stayed Hi Charlie, I had the pleasure of staying at your hotel tonight and wanted to point out an employee of yours. My wife and I wanted to escape reality for a day and headed here to check out Trolls in neighboring Mt Horeb.... More 

Was this review helpful? Yes 2
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Dave, Thank you so much for taking the time to share your experience at our hotel! I'm very glad you enjoyed your stay, and the service! We know you have many lodging options when you travel, and we appreciate you choosing to stay with us, and your loyalty to IHG properties. Our entire team works hard to deliver an... More 

Miami Beach, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

I'm speechless, as a world traveler I had experienced top of the line hospitality around the world in 5 and 6 stars hotels but I have never encounter a true world class service any where as I did here in This beautiful cozy Holiday inn express hotel in the Verona , Madison. My name is Jazmin Kazravan . I, along... More 

Was this review helpful? Yes 2
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Jazmin, WOW! I am truly humbled by your kind words! I am delighted to hear that you enjoyed your stay so much! We aim to deliver an outstanding experience to each and every guest, and it sounds like we definitely were able to provide this for you! With all the comforts of home while you're away from home, we... More 

Gibson City, Illinois
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed December 30, 2014

We took a weekend getaway and stopped at this Holiday Inn Express along the way. Our Suite was in "like brand new" condition and the beds were super comfortable, a real step above what we expected. The staff at the front counter was great, offering us free drink tickets(5) for the restaurant bar and grill across the street and an... More 

Was this review helpful? Yes
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Jim, Thank you so much for taking the time to write such a kind review of your recent stay with us here in Verona. I am delighted to hear that we exceeded your expectations! From our clean, comfortable rooms and a well-equipped fittness center to our pool, spa, complimentary breakfast, and outstanding staff, we aim to please. I hope... More 

Moore, South Carolina
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 7, 2014

Had the pleasure of staying here on a business trip Sept 30 - October 2 2014. This was by far one of the better hotels in this class of hotels I've stayed at. The staff was very friendly, rooms were clean and inviting and the noise level was good. I stayed at a DIFFERENT hotel last time I was up... More 

Was this review helpful? Yes
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Chris, Thank you for taking the time to reivew your recent stay with us, and for the five-star rating! I'm delighted to hear you enjoyed our clean, inviting rooms and super friendly staff! We pride ourselves on being a great hotel guests love! I'm glad you enjoyed your time with us while traveling for business, and look forward to... More 

Senior Contributor
27 reviews 27 reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 3, 2014

The staff was very friendly. The room was clean and had one of the best beds I have ever had the privledge to enjoy; extremely comfortable. The whole facility was well kept. The hotel was located in a very nice community, perfectly located for trips to Madison or New Glarius. Thee hotel also provided coupons for free drinks at Monte's... More 

Was this review helpful? Yes 2
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear Daryyl, Thank you for taking the time to reivew your stay with us in Verona! I'm so pleased to hear you enjoyed our clean rooms and comfortable beds! Our entire staff works hard each and every day to ensure we deliver a five-star experience to all our guests, leaving them LOVING their stay. I hope you will stay with... More 

Houston, TX
Top Contributor
227 reviews 227 reviews
71 hotel reviews
293 helpful votes 293 helpful votes
5 of 5 stars Reviewed November 18, 2014

The HI Express Verona is truly on top of its game. Despite being the only game in town as far as hotels go, the hotel never uses that as a reason to let quality and service suffer. The staff goes above and beyond to take care of you as best they can. Front desk staff always greet you with a... More 

Was this review helpful? Yes 1
Maddie L, Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this review

Dear TheAnswer, Thank you for taking the time to write such a glowing review of your stay, and for the five-star rating! I'm delighted to hear you enjoyed our clean, comfortable facility and outstanding staff! From breakfast in the morning, to cookies in the afternoon and complimentary local dinner shuttles, we aim to please! I apologize for the issue you... More 

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