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St. Croix Casino & Hotel Turtle Lake

777 Highway 8/63, Turtle Lake, WI 54889
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St. Croix Casino & Hotel Turtle Lake
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67 Reviews from our TripAdvisor Community

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Traveler rating
    4
    14
    25
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    10
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16
27
4
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Turtle Lake, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

Honestly I feel like I need to go home and shower after leaving this please you'd think they could at least have matching furniture in the rooms I've seen dressers in better condition sitting on the side of the road. Oh and perhaps a working toilet even offered to pay for a upgrade they told me they didn't have any... More 

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Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We appreciate your review and suggestions. Your comments will be forwarded to Hotel Management. More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

went to the hotel and check in at 7/30/15. the hotel was super clean & fresh. they are doing some painting. what a change compare what it was. also the host room was great for a little breakfast. keep up the excellent job. p.s. they also have a shuttle to the casino !

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Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review Cheryl. The Hotel Management and staff aim to provide comfortable and enjoyable accommodations for our guests. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed July 19, 2015

We stayed July 18th for a family wedding. It is very shabby on the outside, and the first impression in the lobby was that it is in disrepair and very shabby. Our room looked clean, but our bed smelled bad and there was a double fitted sheet squeezed on our queen bed. There was a sharps container on our sink... More 

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Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for offering specific criticism. Your comments are appreciated and will be forwarded to Hotel Management. More 

Travelers are raving about these Turtle Lake hotels

La Crosse, Wisconsin
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 9, 2015

I really think that they should use some of the gambling profits to upgrade the hotel. The rooms are marginal and are in dire need of a makeover.. The chairs and tables have been here forever and are just worn out. The carpeting in my room has some big tears in a couple of areas and some major ripples. The... More 

Was this review helpful? Yes 1
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Kurt, We appreciate your observations. Your comments will be forwarded to Hotel Management. Thank you. More 

Minneapolis, Minnesota
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 6, 2015

The price was great, the bed was comfortable. There were big cracks between the wall and tile/carpet in the bathroom and main room and the hallway smelled horrible!! Smelled like bad B.O. it was a bit disturbing!!

Was this review helpful? Yes
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Genie, We’re pleased that your stay was pleasant. Your straightforward comments about the common areas will be addressed by the hotel management. Thank you. More 

Stetsonville, Wisconsin, United States
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 5, 2015

The room was very clean and comfortable. The bed has a CREAk sound every time you turned over. Little weird but other wise it was nice. The biggest disapointment was no WI-FI. I would have rated it higer but without wi-fi......

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Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Barb, We’re glad that you were pleased with the lodging accommodation St. Croix Casino Turtle Lake has to offer. However, I’m confused with your comment about no wi-fi. The hotel does offer complimentary wi-fi to our guests. I apologize if there was miscommunication about this during your check-in process. More 

Middleton
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 1, 2015

We just returned from the casino at Turtle Lake and would say that it is a better than average place to gamble in the north woods of Wisconsin. But if you want a nice place to stay on a lake or in a cottage, book that and only visit for the gambling. The machines are varied but several were "disabled"... More 

Was this review helpful? Yes
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Tom, Thank you for your review. We’re glad you took advantage of sampling our tasty prime rib sandwich! Our slot technicians are working daily to replace older machines with new and exciting games. We hope you’ll give them a try on your next visit. More 

Rochester, Minnesota
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed June 14, 2015

This is the first time in probably 12-15 years since we have been to this hotel. Nothing has changed, except that it's old and extremely well worn. I hate to say it, but this hotel makes a Motel 6 look like the Ritz. The lobby is dated and the front desk resembles the front desk at a motel that you... More 

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Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Jeff, Thank you for your descriptive examination of our hotel. We accommodate a large number of guests each year and appreciate your review so specific flaws can be addressed. One goal we strive to attain is to provide clean, comfortable, and convenient lodging for families and casino guests who visit Turtle Lake. More 

Dubuque, Iowa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 4, 2015

All in on a Friday night.. $75. Very comparable to an outdated Motel 6. Front desk suggested going over to the casino to sign up for the players club card to save 15%. Of course I did and got $5 free slot play which led to me putting in my own $25. Ultimately their gimmick worked. I spent $25 to... More 

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Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Brad, thank you for the report of your recent stay. We are glad you took advantage of our hotel discount offer by joining our players club. We appreciate your comments and will address the topics you mentioned to improve our customers’ satisfaction. More 

Portage, Wisconsin
Level Contributor
95 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed April 22, 2015

This place is in walking distance and also has a shuttle. I have to say the rooms are not fancy but they are spotless. I hope someday they build a new Hotel onto the Casino maybe with a walkway. It would be nice on rainy or snowy days. All in all a decent place to stay!!

Was this review helpful? Yes
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We appreciate your comments about your satisfactory hotel accommodations and note your recommendations for location improvement. In the meantime, we are pleased to provide a steady, consistent shuttle service. More 

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