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St. Croix Casino & Hotel Turtle Lake

777 Highway 8/63, Turtle Lake, WI 54889
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St. Croix Casino & Hotel Turtle Lake
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78 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Staff was very snotty when I try ed to reach my mother. The phone in room 256 kept saying she was on the phone when I knew she wasnt. No offer to go check the just said I don't know? My 73 year old mother finally went down to the front desk to find out why I hadn't called her... More 

Helpful?
Thank Domino L
Taylor, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We stay here usually twice a month, and we like the casino, the reasonable food, but there are some things at the Hotel that need some concerns. About 5 months ago we told them about the handicap rooms that they need something to hang on to when getting out of the showers. The maintenance man told us he would get... More 

Helpful?
Thank Roger S
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Roger, Thank you for your review. We appreciate your detailed comments and concerns. They will be forwarded to Hotel management. More 

Travelers are raving about these Turtle Lake hotels

Chetek, Wisconsin
1 review
4 of 5 stars Reviewed December 19, 2015

I received a free stay here and decided to use it because I saw they have a pool and my 3 year old has been begging to go swimming. I was very hesitant because of the awful reviews! Pleasantly surprised the rooms were better than I expected (dated but comfortable) pool was awesome, at a nice temp.Check-in/out staff were very... More 

Helpful?
Thank Kayla B
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Kayla, Thank you very much for your complimentary review. More 

Arlington, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 16, 2015

beds suck.. my daughter lives close by cheap place to stay with your players card.... place could use some updating but what do you expect for a cheap place to stay... I will come back.... try to stop at the deli and have a prime rib sandwich or ham

Helpful?
1 Thank txpackerfan10
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review. We’re happy you found value in your stay and appreciate your food recommendations. Renovations of hotel rooms will begin soon. More 

Saint Croix Falls, Wisconsin
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 14, 2015

It isn't expensive to stay overnight. The hotel is a older hotel with older furnishings. It met my expectations, the room was comfortable in temperature. The restroom and room were nice and clean. We really liked that we could take the shuttle to the casino. Overall, we were satisfied and would return again.

Helpful?
Thank Sharon C
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review Sharon. We’re glad you were satisfied and look forward to your return. More 

New Prague, Minnesota
Level Contributor
12 reviews
5 hotel reviews
3 of 5 stars Reviewed October 9, 2015

We stayed for 3 nights in July. The room was average and it does need some updating, but it was clean. It was a very hot, humid 3 days during our stay and the air conditioner made the room temp very cool. But the room was very humid, so things felt very damp and "clamy". The staff was very friendly.... More 

Helpful?
Thank D M
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for the review of your stay this past summer. We’re happy that we were able to accommodate your group and look forward to your return visit. More 

Minnetonka, Minnesota
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 26, 2015

We stayed here for the first time due to the price of $40 per night (S-TH) if you have a players card. We weren't looking for fancy. We stayed in a standard room. As all the other reviews have said, everything needs to be updated other than the walls looked like they were recently painted. The toilets are so low,... More 

Helpful?
1 Thank Fedman73
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review. We appreciate your business. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 24, 2015 via mobile

Ok so I've stayed here plenty of times in the past but this was my first time going into the exercise room and I wasn't impressed. When I tried to use the treadmill I couldn't because the safety key was no where to be found. So I figured I'd try the elipical and none of the buttons worked to set... More 

Helpful?
2 Thank kandy83
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Kandy, Thank you for commenting on specific areas that need attention by our maintenance department. Your review will be forwarded to Hotel Management. More 

Blaine, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 15, 2015 via mobile

Stayed at the hotel. Cost is $75. Rooms need lots of work. Furniture is old and tired. Mattresses are terrible. Felt dirty. Stay across the road at Country Inn & Suites. Casino was fun and lots of new machines. Not crowded. Good place to go for a little road trip. Lots of towns to visit along the way with some... More 

Helpful?
Thank Wendy K
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

We’re glad you enjoyed your visit to our casino and appreciate your review. More 

Minnesota
Level Contributor
221 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed September 14, 2015

the accommodations in this facility need to be updated, as it has been stated in other reviews. the night stand and dresser were both marked up and losing their particle board finish. the furniture and the lighting in the rooms is very dated. the room which we stayed appeared clean. the room wifi worked excellent. despite this I cannot recommend... More 

Helpful?
Thank rettup
Susan C, Manager at St. Croix Casino & Hotel Turtle Lake, responded to this review

Thank you for your review. As it has been previously mentioned, the property is dated and in need of renovation, but we’re glad that portions of your stay were satisfactory. Your comments will be forwarded to Hotel Management. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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