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BEST WESTERN American Heritage Inn

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101 W Maple Street, Spooner, WI 54801
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BEST WESTERN American Heritage Inn
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BEST WESTERN American Heritage Inn
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108 reviews from our community

Traveler rating
    76
    28
    2
    2
    0
See reviews for
50
20
2
21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
  • All months
    (108)
  • Mar-May only
    (23)
  • Jun-Aug only
    (36)
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    (27)
  • Dec-Feb only
    (22)
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Eagan, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has come very far over the past couple years! The staff has always been great but the rooms needed help...we were there on April 3rd, for a night and the remodel is done!! Looks great! Smells great! I was impressed at the improvements that they have made! They even added a handicap chair for the pool so persons... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Paul C, Thank you for making your very first TA review about your many stays with us. We're glad you like the improvements we've made and that you were able to relax and enjoy yourself here. We appreciate your compliments and are happy to hear that you'll be staying with us again. We look forward to welcoming you back... More 

Arlington Heights, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this place. The property itself, the staff everything is great! The pride that is shown in every aspect of our experience is amazing. We truly love coming here and wouldn't consider staying anywhere else!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear John S, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We... More 

Trego, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice place! Great staff, great rooms, price and breakfast! We also used the meeting room for a party and this went great as well! We would definitely stay here again! Very clean and well kept! Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Kylie B, Thank you for making your very first TA review about your recent stay with us. Your group was a lot of fun and we're glad you like what and how we do things here. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More 

Chicago, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are traveling in or through Spooner, Wisconsin and need a place to stay the night . Stay at the Best Western American Heritage Inn. They have very Clean rooms, a great breakfast every morning. the staff are very friendly, and provide the best service. A very clean indoor pool is waiting for you to enjoy as part of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Anthony T, Thanks for posting your wonderful comments about our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Stanley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Every time I have stayed here I have been impressed at staff friendliness, cleanliness of room, and availablility of fresh fruit! I love it! Staff always tries to give me the best room and price deal when I come there. Also appreciate the pool and hot tub being available at ALL times.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Robin H, Thanks for you many stays and for posting your great review about our hotel. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. We look... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I always try to get room #105 (full King Suite) which has a full kitchen which is awesome since there are limited good places to eat around. There is a nice grocery store around the corner that I stock up on meals

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Scott G, Thank you for your many visits and great review. I'm glad you know you can count on us for a comfortable stay and great service. We really appreciate your business and look forward to welcoming you back the next time you are here. Sincerely, Ken Jacobs Guest Relations More 

Eau Claire, Wisconsin
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

We did not have reservations, but the desk clerk, Whitney, gave us great service, she answered our questions about where to eat, etc. A nice hometown motel, nice pool and the breakfast was surprisingly good!! They made us feel right at home.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Outdorryguy1958, Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate you and that you were pleased with the service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. Whitney is terrific and I'll make sure she receives... More 

Osseo, Wisconsin
Top Contributor
110 reviews 110 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 16, 2015

I'd actually give this hotel a 4.5 if TA let me give half stars. Any hotel rests on its staff and the staff here is fantastic, friendly, helpful, you can tell they truly care about making their guests comfortable and happy. The day desk clerk, Lisa, also took care of the breakfast area and she went out of her way... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Mark C, Thanks so much for returning to us and for sharing your comments. It’s guests like you that make our jobs of providing excellent service and accommodations very rewarding. I'm sorry about the problems you had in the shower, and for the discomfort and disturbance you experienced from noise. We really appreciate your business and your feedback and... More 

Ausatin, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2015

Don't let the Best Western name fool you, or the exterior of the hotel. The inside is super clean and comfortable. The breakfast bar had lots of options, but did lack gluten free options. Highly recommended.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Caleb S, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Hovland
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 6, 2015

I love this hotel! The staff is very friendly, professional and caring. They do their best to ensure everyone is happy and has a great stay. Rooms are always spotless and the amenities are worth it too...nice warm pool and lovely breakfast with some sweet stuff as well as eggs, yogurt and oatmeal for the more health minded...saves having to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Christine J, Thanks for coming back to us and for posting another great review. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they need so their time with us is uniquely special. I will personally pass on your kind words to all the... More 

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