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All 4 Spooner hotels

BEST WESTERN American Heritage Inn

101 W Maple Street, Spooner, WI 54801
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96%
Ranked #1 of 4 hotels in Spooner
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Adventurers F La Crosse, Wisconsin
  • Overview
  • Reviews (79)
  • Photos (43)
  • Amenities
  • Q&A
  • Room tips (18)
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79 people have reviewed this hotel

Traveler rating
    51
    24
    2
    2
    0
See reviews for
40
13
Solo
0
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
La Crosse, Wisconsin
1 review
5 of 5 stars Reviewed yesterday NEW

Our 4 yr. and 20 mo. old played in our super nice room. Cleanliness better than some of the 5 hotels we have stayed on! We can see that the staff takes pride on their work. They have our business next time we visit. And free wi-fi!

Was this review helpful? Yes
reeseville, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Derrick was very accomidating to our situation and made every effort to be sure we were provided with what we needed durring our stay. When ever we are next in the area , we will surely make it a point to stop in and stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Troy N, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

1 review
3 of 5 stars Reviewed 4 days ago NEW

the front desk people where wonderful, no sink in the bathroom its on the outside in you room, the bath room where small, booked a handicapped room, and didn't get one. I wouldn't stay here again it kind of ruin, the start of my family trip Edward schwartz

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear 569edwards, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More

Hager City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Accomodations were great for the price! We stayed here when it first opened and now again. It is still very nice and updated. The pool is aging, but it was refreshing anyway. Gluten free options available for me and my husband enjoyed the breakfast - Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Laurie A, Thanks for coming back to stay with us and for posting your nice review. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here many more times. Sincerely, Ken Jacobs Guest Relations More

Reading, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived in Spooner before noon on our way to Hayward to go to the Lumberjack Championships. They allowed us to change in their bathroom and leave our boat/trailer in the parking lot for the day before check in. The room was clean, the counter staff friendly, and the breakfast delicious. A great stay!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear tdhutzell, Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

Arlington Heights, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Some things you come to expect in a hotel you would recommend to others such as cleanliness of the property and the rooms etc, however, I cannot explain how much above and beyond the entire staff of this hotel goes to make sure that your experience is EXCELLENT. When traveling in this region we wouldn't stay anywhere else!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear John S, Thank you very much for making us your hotel of choice and for posting another wonderful review and 5 star rating. We value all guest feedback and really appreciate your recognition of jobs well done by our team. I'm glad you were happy with the service and accommodations we provide and look forward to welcoming you back... More

Blue Mounds, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been here twice now and not only is the hotel fantastic, but the grounds are very relaxing and peaceful next to a pond. I don't get here often but I really look forward to visiting when I get the chance. The staff is very helpful in making dining recommendations. The windows actually open so you're not stuck with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Heidi S, Thanks for coming back to stay with us and for posting your lovely review. I'm glad you know that we will always deliver a higher quality guest experience than our competitors, and we appreciate your compliments. We look forward to welcoming you back and serving you during future visits. Sincerely, Ken Jacobs Guest Relations More

Parkers Prairie, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a great experience at this hotel. Friendly staff, good breakfast, nice pool and hot tub, clean room with nice decor. We were surprised and pleased with the chips and salsa provided every evening for an extra snack!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Cheryl K, Thanks for staying with us and posting your great comments! Everyone here enjoys delivering a higher quality guest experience than our competitors and we really appreciate your kind words. I hope we can welcome you back and serve you here again. Sincerely, Ken Jacobs Guest Relations More

Portage, Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was a nice hotel. It was clean, the two staff members I interacted with were very friendly & helpful. I didn't have the breakfast but it looked like a nice, typical continental. Several restaurants within walking distance.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Sarah K, Thanks for posting your comments about our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations More

Macomb, IL
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 26, 2014

Spooner is one of the gateways to fun in northwest Wisconsin. This hotel is 9 minutes from the great-to-float or paddle Namakagon River The staff was friendly and very busy The room was adequate and very clean. It was a bit cramped where the desk and chair were placed The wifi was not reliable The evening snack of salsa and... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear maiagaia, I am very sorry we didn't do a better job of delivering the excellent guest experience we are known for, and offer my sincere apologies for the discomfort and disappointment we caused. We want all our guests to be happy they decided to stay with us and take it very seriously when we learn of a guest's dissatisfaction.... More

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Additional Information about BEST WESTERN American Heritage Inn

Address: 101 W Maple Street, Spooner, WI 54801
Phone Number:
Location: United States > Wisconsin > Spooner
Price Range (Based on Average Rates): $
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43 photos of this hotel

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Hotel & grounds (4)

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Room/suite (17)
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Bathroom (6)
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Hotel & grounds (10)
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Dining (2)
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Family/play areas (1)
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Other (2)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Number of rooms
45

Questions & Answers

Questions? Get answers from BEST WESTERN American Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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