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BEST WESTERN American Heritage Inn

Certificate of Excellence
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101 W Maple Street, Spooner, WI 54801
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1 room 1 guest
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BEST WESTERN American Heritage Inn
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138 Reviews from our TripAdvisor Community

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Traveler rating
    101
    31
    3
    3
    0
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61
30
3
25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (138)
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    (33)
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Holstein, Iowa, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is a great place to stay when in Spooner. Everyone on the staff was friendly and welcoming, and I thought the rates gave us great bang for the buck. The location is a short walk to downtown (check out the Buckhorn Tavern), and while there aren't many dining options within walking distance, we enjoyed the pizza place around the... More 

Was this review helpful? Yes
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Being that it's the only large hotel to pick from in this town we had little choice. Overall the place is decent. They did have a boiler issue that messed up our hot water for a good hour. Which is understandable except I had just gotten off a long sorry day at work and a shower was all I was... More 

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Shane E, Thank you for staying with us and sharing your review. I am sorry about the water issue we were having. I hope that you will be our guest again soon. Have a great day! More 

River Falls
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised by this nice hotel. From the front, the hotel does not look like anything special, but the beautiful view from the "river" side of the hotel was great! The staff was very helpful and everything was clean. I stay in hotels for business often and will definitely keep the Best Western in Spooner in my list.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear CLW112013, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. I surely hope that you will be our guest again soon. Enjoy your day! More 

St. Paul, Minnesota, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We will always stay in a Best Western where ever we go They are usually very easy to locate and the staff is always friendly and helpful. Beds are awesome and rooms are clean along with the over all building itself..

Review collected in partnership with Best Western

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Paul T, Thank you for staying with us and posting your nice comments and your 5 star rating! I am glad that you enjoyed your stay with us. The staff here is wonderful and I appreciate you recognizing that. We look forward to serving you in the future. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff is amazing, I have never had staff so nice at a hotel before. Rooms are clean and they have really good shampoo and conditioner. It is nice that the pool is open 24/7, so you are able to go there at any time. Had an overall great stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear malorieh378, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. The staff here is by all means the best around. Thank you for recognizing that! We look forward to having you as a guest again soon. More 

Saint Cloud, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall a good stay with little bonuses with the nicest staff. Grill on deck was great, desk staff were awesome, but my lord the coffee was not prison worthy! Alley Cats just up the road made up for the bad continental breakfast and crappy coffee. Would stay there again at the reduced rate.

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear ilbartha, Thank you so much for staying with us and taking the time to post your review. We appreciate your business and look forward to welcoming you back the next time. More 

West Allis, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for a recent wedding and could not have been happier. The hotel was extremely clean and welcoming. The room had a refrigerator and microwave. Beds were comfortable and had multiple pillows. Overall the rooms were far above average for the area. The staff is really what sets this hotel apart from the rest in the area. They... More 

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Muffin5055, Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate you and your camping family, and that you were pleased with the service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciated your compliments. I hope you will let... More 

Edina, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed the staff and hotel was so clean and new looking. Had a gas grill so did our steak. The view is pretty good of the river and the deck is great to view everything. I would for sure stay here again!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear T2957FBmaryw, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciated your compliments and hope you will let us serve you here again. More 

Mechanicsville, Maryland
2 reviews
2 of 5 stars Reviewed 1 week ago

Checked into this hotel with a large group for a family reunion. First hurdle was being on the second floor and having to haul all our luggage upstairs as this hotel has no elevator (not something they disclose when you make your reservation). We had an adjoining room with our daughter and her husband (and split the four grandkids two... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Maureen K, Thanks for staying with us and posting your comments. I'm sorry you encountered problems here and apologize for any inconvenience or discomfort you experienced. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and when for some reason we fail, we are very concerned. We value all guest... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This was the most welcoming hotel I have been to in a long time - the staff was very friendly and helpful. Rooms were clean and extra supplies were provided promptly. Coffee, fruit and snacks are available all day and the breakfast was complete and good. I wish all hotels were run like this one.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jenna C, General Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear joelenep734, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are pleased to see that you enjoyed every aspect of the experience here. I hope you will be our guest again soon! More 

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