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BEST WESTERN American Heritage Inn

101 W Maple Street, Spooner, WI 54801
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Certificate of Excellence 2014
BEST WESTERN American Heritage Inn
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BEST WESTERN American Heritage Inn
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98 reviews from our community

Traveler rating
    68
    26
    2
    2
    0
See reviews for
47
19
2
16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (16)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (19)
All months
1 review
5 of 5 stars Reviewed 1 week ago

We love staying here, its a great place to meet up with friends and family. Love the 24 hour pool and spa. Rooms are spotless and the staff is exceptional! My best friend lives past Duluth and we meet here since it's about 1/2 way. We enjoy cocktails and pizza at Tony's Riverside and walking the shops of downtown Spooner.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Cindee B, Thank you very much for taking the time to write and post your nice review about your stay with us, and for making us your hotel of choice here in Spooner. We appreciate your compliments and hope you will continue to let us know how we are doing during you future visits with us. Sincerely, Ken Jacobs... More 

Cherokee Village, United States
1 review
5 of 5 stars Reviewed 1 week ago

Attentive, friendly, and helpful staff. Very clean rooms. Pool, spa and sauna available 24/7. Hot choices along with your typical continental breakfast choices. When the neighbors got a little carried away with their "exercise program" the staff handled it quickly and discreetly.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Krisellen L, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'm glad you found us to be a good value and hope we can welcome you back and serve you here again. Sincerely, Ken Jacobs... More 

Bruce, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Spent a very special birthday at the Spponer Best Western. The staff made it extra special when I told them it was my birthday. This is a beautiful hotel with very clean rooms and very friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Rhonda W, Thank you very much for choosing to celebrate your birthday at our hotel and for posting your wonderful comments about your recent stay with us. We know how important it is to be able to spend quality time with family so you can bond and create new memories to be cherished for many years to come. I'm... More 

Shawano, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff are super friendly,the place is super clean, smells really good. The staff makes you feel like family. Wonderful place to stay! Lots of neat things to see in town, everyone is very nice .The pool is very clean and warm... wonderful pool . Breakfast was great, and everything was so fresh. Coffee is very good. Good water. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Linda B, Thanks for staying with us and posting your wonderful review. I'm glad you like what and how we do things here. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you... More 

Hovland
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel! My room was remodeled since my last stay and was gorgeous and very comfy! Even the little coffee pot that I was concerned with had excellent in room coffee! The staff at this hotel is amazing and Jenna does an exceptional job keeping things nice and tidy and the rooms are always perfect!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Christine J, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We... More 

Waukesha, Wisconsin, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

In the fall of this year we visited the Siren area & just randomly stopped at this hotel. The staff were so welcoming & accommodating. Even the front desk gentlemen personally assisted us with our computer internet connection problems with persistence. I will be returning to the area & will definitely be a guest again.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear JoanneSchreiber, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

Saint Croix Falls, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

My family and I were on our way to get our christmas tree and Spooner was the half way point. We stopped at the Best Western so our 3 year old could enjoy the pool. The staff, the hotel, and pool were very nice. We look forward to our next visit!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Amy F, Thank you for staying with us and posting your nice review. It was nice of you to include us on your Christmas tree trip, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve... More 

Ripon, Wisconsin
2 reviews
5 of 5 stars Reviewed November 25, 2014

We have stayed at this hotel 3 times. it's super clean, there is a heated indoor pool, sauna, and hottub, as well as a game room, a vending machine, and high speed internet. they have kitchenettes, regular rooms, and whirlpool suites. at night, there is fresh salsa and chips out for the guests, and every morning has a hot breakfast.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Linda H, Thank you very much for your loyalty and patronage over the years. Making and keeping good relationships with our guests is very important to us and we are always happy to receive feedback on how well we are doing our jobs, and what we can do to make things better. We value your business and look forward... More 

Hovland
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2014

I always stay at this hotel in Spooner, when visiting my family the staff is friendly, helpful and always happy and the hotel is one of the cleanest hotels I have ever had the pleasure of visiting. The breakfast is amazing and the rooms are comfy and clean. Nothing over the top fancy but definitely comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Christine J, Thanks so much for your loyalty and awesome review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. Sincerely, Ken Jacobs Guest Relations More 

Wausau, Wisconsin
Top Contributor
61 reviews 61 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

We enjoyed our stay at this Best Western in Spooner. Our room was clean and the bed was comfortable. The breakfast area is quite attractive with an outdoor deck that would be great in warmer weather. I'd recommend this hotel, as it appears to be the nicest in the area.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear wecanoe, Thank for posting your nice review about your recent stay with us. We know you have a lot of hotels to choose from and are happy that you enjoyed your time here. We appreciate your business, your feedback and your recommendation, and look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More 

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Additional Information about BEST WESTERN American Heritage Inn

Address: 101 W Maple Street, Spooner, WI 54801
Phone Number:
Location: United States > Wisconsin > Spooner
Price Range (Based on Average Rates): $
Number of rooms: 45
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