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All 4 Spooner hotels

BEST WESTERN American Heritage Inn

101 W Maple Street, Spooner, WI 54801
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95%
Ranked #1 of 4 Hotels in Spooner
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
John S Mosinee, United States
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83 reviews from our community

Traveler rating
    55
    24
    2
    2
    0
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42
14
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Mosinee, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very Clean, very nice pool, sauna, whirlpool. Breakfast was delicious, staff very helpful Very clean hotel, wonderful location, very easy to find Very easy access to train station and town. Easy on and off Interstate Hwy.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear John S, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

LANSE
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Having a 24/7 pool was nice. Having day and evening plans gave us plenty of time to spend in the pool late at night. It is next to a trail and there are complimentary bikes to use, salsa and chips every evening, mmmm, a paddle boat, grill, very comfortable lobby.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear ANN M, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More

Marshall, WI
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I didn't expect such a nice location next to a river. The back deck was a super plus for us and the place was extremely well managed and clean! Love those type of surprises! Great views of the river and the room was cool when we arrived with the air already on.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear marndt2005, Thanks for staying with us and posting your wonderful review. Pleasant surprises are the only kind of surprises that one should have while traveling and I'm glad you were happy with the service and accommodations we provided. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More

Lake Geneva, Wisconsin
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Best Western Inn in Spooner, WI is a very clean and comfortable place with its share of nice amenities (indoor pool, game room, etc.). When you add to that a manager (Ms.. Jenna Christensen) and staff (Cynthia and others) that go way beyond the extra mile to make sure your every need is met, then it elevates this to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear tbouk1, Thanks for staying with us and posting your wonderful review and 5 star rating. We do understand that bikers, and all our guests, need us to be flexible and willing to work with them when circumstances change, and we find this to be one of the many things we both challenging and enjoyable. We are very pleased to... More

La Crosse, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 4 yr. and 20 mo. old played in our super nice room. Cleanliness better than some of the 5 hotels we have stayed on! We can see that the staff takes pride on their work. They have our business next time we visit. And free wi-fi!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Adventures F, Thank you for taking the time to write and submit your super review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recognition of jobs well done by our team and look forward... More

reeseville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Derrick was very accomidating to our situation and made every effort to be sure we were provided with what we needed durring our stay. When ever we are next in the area , we will surely make it a point to stop in and stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Troy N, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

1 review
3 of 5 stars Reviewed 2 weeks ago

the front desk people where wonderful, no sink in the bathroom its on the outside in you room, the bath room where small, booked a handicapped room, and didn't get one. I wouldn't stay here again it kind of ruin, the start of my family trip Edward schwartz

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear 569edwards, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More

Hager City, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Accomodations were great for the price! We stayed here when it first opened and now again. It is still very nice and updated. The pool is aging, but it was refreshing anyway. Gluten free options available for me and my husband enjoyed the breakfast - Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Laurie A, Thanks for coming back to stay with us and for posting your nice review. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here many more times. Sincerely, Ken Jacobs Guest Relations More

Reading, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived in Spooner before noon on our way to Hayward to go to the Lumberjack Championships. They allowed us to change in their bathroom and leave our boat/trailer in the parking lot for the day before check in. The room was clean, the counter staff friendly, and the breakfast delicious. A great stay!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear tdhutzell, Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

Arlington Heights, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Some things you come to expect in a hotel you would recommend to others such as cleanliness of the property and the rooms etc, however, I cannot explain how much above and beyond the entire staff of this hotel goes to make sure that your experience is EXCELLENT. When traveling in this region we wouldn't stay anywhere else!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear John S, Thank you very much for making us your hotel of choice and for posting another wonderful review and 5 star rating. We value all guest feedback and really appreciate your recognition of jobs well done by our team. I'm glad you were happy with the service and accommodations we provide and look forward to welcoming you back... More

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Additional Information about BEST WESTERN American Heritage Inn

Address: 101 W Maple Street, Spooner, WI 54801
Phone Number:
Location: United States > Wisconsin > Spooner
Price Range (Based on Average Rates): $
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