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BEST WESTERN American Heritage Inn

101 W Maple Street, Spooner, WI 54801
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Certificate of Excellence 2014
BEST WESTERN American Heritage Inn
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BEST WESTERN American Heritage Inn
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93 reviews from our community

Traveler rating
    63
    26
    2
    2
    0
See reviews for
45
18
1
16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
  • All months
    (93)
  • Mar-May only
    (16)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (14)
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Waukesha, Wisconsin, United States
1 review
5 of 5 stars Reviewed yesterday NEW

In the fall of this year we visited the Siren area & just randomly stopped at this hotel. The staff were so welcoming & accommodating. Even the front desk gentlemen personally assisted us with our computer internet connection problems with persistence. I will be returning to the area & will definitely be a guest again.

Was this review helpful? Yes
Saint Croix Falls, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I were on our way to get our christmas tree and Spooner was the half way point. We stopped at the Best Western so our 3 year old could enjoy the pool. The staff, the hotel, and pool were very nice. We look forward to our next visit!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Amy F, Thank you for staying with us and posting your nice review. It was nice of you to include us on your Christmas tree trip, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve... More 

Ripon, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel 3 times. it's super clean, there is a heated indoor pool, sauna, and hottub, as well as a game room, a vending machine, and high speed internet. they have kitchenettes, regular rooms, and whirlpool suites. at night, there is fresh salsa and chips out for the guests, and every morning has a hot breakfast.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Linda H, Thank you very much for your loyalty and patronage over the years. Making and keeping good relationships with our guests is very important to us and we are always happy to receive feedback on how well we are doing our jobs, and what we can do to make things better. We value your business and look forward... More 

Hovland
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

I always stay at this hotel in Spooner, when visiting my family the staff is friendly, helpful and always happy and the hotel is one of the cleanest hotels I have ever had the pleasure of visiting. The breakfast is amazing and the rooms are comfy and clean. Nothing over the top fancy but definitely comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Christine J, Thanks so much for your loyalty and awesome review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. Sincerely, Ken Jacobs Guest Relations More 

Wausau, Wisconsin
Top Contributor
61 reviews 61 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

We enjoyed our stay at this Best Western in Spooner. Our room was clean and the bed was comfortable. The breakfast area is quite attractive with an outdoor deck that would be great in warmer weather. I'd recommend this hotel, as it appears to be the nicest in the area.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear wecanoe, Thank for posting your nice review about your recent stay with us. We know you have a lot of hotels to choose from and are happy that you enjoyed your time here. We appreciate your business, your feedback and your recommendation, and look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More 

Beloit, United States
2 reviews
5 of 5 stars Reviewed October 26, 2014

This hotel was a great value - a clean, comfortable, modern room in a convenient location in the Spooner area (not far off Hwy 53). They accepted the state govt. rate (business travel) and handled my reservation request perfectly. The 'free' hot breakfast bar was very good and out-rates the standard continental by far. The general manager (Jenna) handled my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Angela D, Thank you very much for sharing comments about your recent stay with us. I'm glad you were happy with the service and accommodations we provide and really appreciate your recognition of jobs well done by our team. Your recommendation means a great deal to us and I hope we can serve you here again. Sincerely, Ken Jacobs... More 

Amboy, Illinois, United States
1 review
5 of 5 stars Reviewed October 25, 2014

We had wonderful stay in Spooner, WI!! The hotel staff was helpful;everything was clean; the guest reviews on the entry way bulletin board were fun to read and helpful in choosing places to eat; the biscuits and gravey at the hotel complimentary breakfast was absolutely delicious! We will stay here again, and next time we're bringing friends!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear CMB862014, Thank you for making the time to write and submit a review of our hotel. It is people like you who make our jobs keeping the hotel at the highest standards of cleanliness, service and facilities very rewarding. We look forward to serving you and your friends on your next visit. Sincerely, Ken Jacobs Guest Relations More 

Wisconsin Rapisds
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

Went North to visit some friends, Had no idea of motels in the area. checked on Trip Advisor and now know that the reviews were accurate. The staff was very friendly. The lobby and rooms were clean. Asked for a room with a river view and it was very nice. They have a lovely deck overlooking the river. The location... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Bonnieweb, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Kasson, United States
1 review
5 of 5 stars Reviewed October 13, 2014

I was very satisfied with everything. The staff were very friendly to my family & I. The pool was nice and warm. Very comfortable for the kids. The lobby was so nicely decorated for fall. The breakfast area has the most amazing view overlooking a river and a nice deck outside. There were chips & salsa for us till 10pm.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear Erika L, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here... More 

Bloomington, Minnesota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 4, 2014

Very nice hotel located on a river. Close to everything. Nice HD flat screen Tv, my other gripe was that none of the network channels worked. Friendly staff. Comfortable beds with plenty of pillows. If you want a nice drive, try the pizza at "What The Heck" bar and restaurant.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review

Dear MNJohn777, Thank you for staying with us and posting your great review. I'm sorry for the problems you encountered with your television and offer my apologies for the disappointment and hassle you experienced. If you haven't already reported this to the front desk, please email me at kenjacobs@zmchotels.com at you convenience with your room number so we can follow... More 

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Additional Information about BEST WESTERN American Heritage Inn

Address: 101 W Maple Street, Spooner, WI 54801
Phone Number:
Location: United States > Wisconsin > Spooner
Price Range (Based on Average Rates): $
Number of rooms: 45
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