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Country Inn & Suites By Carlson, Sparta, WI

Certificate of Excellence
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737 Avon Road, Sparta, WI 54656
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Country Inn & Suites By Carlson, Sparta, WI
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80 Reviews from our TripAdvisor Community

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Traveler rating
    39
    23
    11
    6
    1
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26
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5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Sussex
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The reception staff was very nice but that's where the positives end. Maybe it is just me, but when we entered the room, it was NOT the feel or look I always experienced at a Country Inn. The room was outdated, the one bed was rumpled and there was this slight offensive smell. Plus, the sink was outside the bathroom... More 

Was this review helpful? Yes
GM02959, General Manager at Country Inn & Suites By Carlson, Sparta, WI, responded to this review

I appreciate you taking the time to write your review. I want to apologize for the poor housekeeping you found in your guestroom. We will take immediate action to correct the issue. We would appreciate you giving us another opportunity to serve you and to get it right this time. More 

Kenosha, Wisconsin
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

When I was looking for a hotel where we could stay during our biking trip, I called the Country Inn & Suites and asked how close it was to the Elroy-Sparta bike trail. It runs right behind us, I was told. So I made a 3-night reservation. Much to my disappointment when we arrived, we discovered the trail actually is... More 

Was this review helpful? Yes
GM02959, Manager at Country Inn & Suites By Carlson, Sparta, WI, responded to this review

We are so sorry to have mislead you about the bike trail access over the phone. Normally, when there is not road construction it is quite quick and easy to get to the trail by bike directly from the hotel., We are happy to know that you enjoyed your stay and hope you can come back sometime soon to do... More 

Cottage Grove, Minnesota
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. The hotel was clean but needs updating. Our room was sufficient but above the bed, you could tell that a large picture had once been there and was removed. They failed to repaint the room so you could see the outline of the picture frame and all of the putty marks to fill the holes.... More 

Was this review helpful? Yes
Kathy O, Manager at Country Inn & Suites By Carlson, Sparta, WI, responded to this review

Thank you for your comments and feedback. We are happy to tell you that we are planning some renovations at the hotel in both the guest rooms and public areas. We hope that you can come back to visit sometime to see that changes that we will be making. More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Beds were hard, rooms were very stuffy, when we went to breakfast a housekeeper was the one running the breakfast area, she didn't wear gloves the whole time making breakfast. She pushed the garbage down with her hand then continued to make breakfast. Not sanitary at all. Could of paid $50 at a motel and got the same amenities.

Was this review helpful? Yes
Kathy O, Manager at Country Inn & Suites By Carlson, Sparta, WI, responded to this review

Thank you for sharing your concerns with us. Please be assured that we will correct the problem so that a similar situation does not occur again. We are actually going to be doing some renovations to our public areas and guest rooms at the hotel and hope that you will be able to stop in to see the changes that... More 

1 review
5 of 5 stars Reviewed March 9, 2015

I stopped in late about midnight. Very tired. Clean and very comfy bed. Very comfy. Didnt want to get up. Easy access and by food place. Will stop again. Good value for the price. Fridge and extra blankets that are super comfy. Nice desk help and fast n easy.

Was this review helpful? Yes
GM02959, General Manager at Country Inn & Suites By Carlson, Sparta, WI, responded to this review

Thanks for staying with us on your way thru the area. We\ are happy to hear that you liked the comfy bed and location and we hope to see you again soon! More 

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