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Comfort Suites at Royal Ridges

2.5 of 5
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2 Westgate Dr, Ripon, WI 54971
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Comfort Suites at Royal Ridges
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Ranked #1 of 3 Hotels in Ripon
A recent review
4 of 5 stars reviewed 3 weeks ago
jcmacsue McHenry, Illinois
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43 reviews from our community

Traveler rating
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    18
    7
    2
    2
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18
9
Solo
0
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (43)
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McHenry, Illinois
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived earlier than we expected and found our reservation was not in system, but Casey at the front desk was extremely helpful and courteous in getting us in a room. We had other people coming (for a funeral) and when they got there the staff was more than helpful in switching them and putting them in different rooms on... More 

Was this review helpful? Yes
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for taking time to write a review on the hotel. We are glad we could provide great service to you. We apologize with the bathroom not being up to standards and have gone over your review with our staff. Thank you for staying with us and we hope to see you again. Casey M, GM More 

Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 22, 2015

I had a very good stay at this hotel, the staff if very courteous, and the room is like staying in a new hotel. Pets are allowed but you'd not notice it unless you see em. I'll be back to this one, for sure.

Was this review helpful? Yes
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for taking time to comment on your stay with us. We are glad you enjoyed your stay with us and love to hear great comments about our staff. We hope to see you again when you are in the Ripon area. Kind Regards, Casey M GM More 

Ripon, Wisconsin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

The customer service by Mason at the front desk was outstanding! Super friendly, gave advice on places in town, and went above and beyond! Also reminded us to sign up for the frequent stay/rewards plan. The rooms were clean, and the pool area great for kids. But for sure Mason will be what we remember!!

Was this review helpful? Yes
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for commenting on your stay with us. It is always great to hear great comments about the staff and hotel! I will make sure to pass all of this on to Mason. He is a great Front Desk Associate. We hope to see you again when you are in the Ripon area. Kind Regards, Casey M GM More 

Rockford, IL
Top Contributor
59 reviews 59 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 19, 2014

The room was large and well kept. The front desk personnel were helpful and cooperative. The location was convenient for the things in the town and the towns close by. There is a free full breakfast, but they were a little slow in refilling the eggs and sausages

Was this review helpful? Yes
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

We are glad you enjoyed your stay with us. Thank you for letting us know about the breakfast and we will make sure we are always on top of refilling any items! We hope to see you again when you are in the Ripon area. Kind Regards, Casey M. GM More 

Sarajevo, Bosnia and Herzegovina
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 19, 2014

I have been staying at this hotel regularly for 10 years on each trip to Wisconsin. it is clean and comfortable and for the price a deal. I have been in all the hotels in Ripon and this is the deal. This last time I came to Ripon it was on the spur of the moment and I did not... More 

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Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for taking time to comment on our hotel. We are glad you enjoy staying with us and wish would have had room for you that night. I'm glad our staff could help in finding a place for you to stay. Kind Regards, Casey M. GM More 

Ramsey, Minnesota
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 23, 2014

We stay here quite often as we have a student at the college. It is comfortable, reasonably priced, and convenient to the campus. Occasional issues with rooms getting thoroughly cleaned, particularly the floors. We have not had the breakfast there, as we usually take our student out to one of his favorite off-campus places.

Was this review helpful? Yes
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for contributing your comments. I am happy that you enjoyed your stay with us. We have discussed your review with our housekeeping staff to make sure we are paying more attention to our guest room floors. We hope to see you again when you are in the Ripon area. Kind Regards, Casey M. More 

Mechelen, Antwerpen, Belgium
2 reviews
3 of 5 stars Reviewed August 6, 2014

The room was huge, but only it wasn't cleaned proberly, especially the bathroom. Breakfast was not nice. This hotel pretends to be ecological where cleaning towels is concerned, but serves breakfast on plastic plates, cutlery, cups etc. Actually they are only trying to save costs. For us Europeans, the rooms are freesing due to the airco.

Was this review helpful? Yes
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for taking time to comment on our hotel. I do apologize that the bathroom was not cleaned properly. Thank you for your comments about the breakfast area. We do hope to see you the next time you are in Ripon. Kind Regards, Casey M. More 

Green Bay, Wisconsin
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 11, 2014

Great friendly staff! My husband has been staying there often while doing some business in Ripon, so I tagged along for 2 nights. Breakfast was more than enough or me and love that 4 different coffees are available 24/7. Lobby is very nice and relaxing! Bed and pillows are very comfortable, loved being able to open the window for fresh... More 

Was this review helpful? Yes 1
Casey M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for submitting a review of our hotel. I am thrilled that you enjoyed your stay and will make sure to share your comments with our staff. We hope to see you again soon. Casey M. GM More 

Sconsin
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 26, 2014

My husband regularly stays here for business. Our two children and I joined him one night for a little getaway. They had nice clean rooms. The pool area was a hit with our little ones. They had a kiddy pool with fountains, that they enjoyed running through. Their breakfast was fresh and the staff was very nice.

Was this review helpful? Yes 1
Nicole M, General Manager at Comfort Suites at Royal Ridges, responded to this review

Thank you for the review! You're comments go a long way in maintaining our great attitudes towards all of our guests. It is rewarding for us to know that you had a great stay and enjoyed our service. More 

eagle river, w,i usa
Top Contributor
101 reviews 101 reviews
50 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 12, 2013

Staying here for a work assignment. The property is well maintained and clean. One of the newer properties in the city. The rooms are quiet which certainly is nice as a frequent traveler. Has the typical morning breakfast. If I have one comment to the negative is the night desk clerk did not seem to responsive to clients, but I... More 

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Pool/beach area (1)
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