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Quality Inn

2.5 of 5
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668 West Kemp Street, Highway US 8 & WI 47, Rhinelander, WI 54501
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Quality Inn
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Ranked #5 of 8 Hotels in Rhinelander
A recent review
4 of 5 stars reviewed 3 weeks ago
Steve F Oshkosh, Wisconsin
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73 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Oshkosh, Wisconsin
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I travel for business a lot and have stayed in may budget hotels and many of the nicer hotels. This hotel falls in between. It is on the older side and shows in small ways. It feels more like a locally owned hotel instead of a chain. The staff was very friendly and I really loved the reception area decor.... More 

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Top Contributor
50 reviews 50 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 13, 2015

Quiet, there was a room full of teenagers across the hall and we never heard a peep while in our room. Our room was very clean, probably one of the cleanest rooms we have ever had in a hotel, and the staff was very friendly to or dog. We will stay again.

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GMWI192-QualityInn, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Crystal Lake, Illinois
2 reviews
2 of 5 stars Reviewed December 31, 2014

This hotel is very dated inside! One of the biggest problems is that all of the toilets in the building are very old. I seriously think that if you flushed a marble down them they would plug! These are the old fashioned water wasting swirly toilets. Also, the hallways are so dark and dingy. This property needs major renovations inside.

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GMWI192-QualityInn, General Manager at Quality Inn, responded to this review

Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Oshkosh, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2014

There are many places that could use some TLC in the room and in the halls. The comforters looked dated. The bed skirts were all wrinkled. Why was there hair in the tub and on the toilet? The shower head was loose and not connected to the wall. I was the second person to take a short shower and I... More 

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GMWI192-QualityInn, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ciudad Boliviar, Venezuela
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 5, 2014

Extremely nice hotel with modern, clean, upscale decor and comfortable rooms. Rooms come with comfortable beds with down comforters and quality pillows. My room came equipped with refrigerator and microwave, necessities for the weary traveler which are often overlooked at lower price accommodations. I would have given it five stars, but the lack of an elevator, and the extremely poor... More 

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GMWI192-QualityInn, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2014

This place is awesome. The staff is great willing to help you the rooms are clean and comfortable. Pets are welcomed also a plus because we travel with her. Would stay here again and again. Stayed her twice in one week.

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West Bend, Wisconsin
Top Contributor
51 reviews 51 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 30, 2014

This hotel was full but we hardly heard even a toilet flush or a shower running in the morning. I still wonder why a heavy down quilt is the only blanket provided??? And I still wonder why we are served faux scrambled eggs??? We went to breakfast at 8:30 and it was supposed to go until 9. Not a sausage... More 

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Madison, Indiana
Top Contributor
63 reviews 63 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 20, 2014

I stayed here on a business trip. The hotel is under renovations that are very much needed. The staff was friendly and efficient. The breakfast was also good. The spring hinge on my door broke and the room was dated.

Was this review helpful? Yes
GMWI192-QualityInn, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Pompano Beach Florida
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed September 11, 2014

I stayed here one night while working in the area. The decor is dated, but it does look clean. I was put in room 105. When i tried to access the wifi it did not work. When i went to the lobby and told the agent she said "I will reset the system". I went back to my room. The... More 

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Mount Dora, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 20, 2014

This hotel is generally in good shape. There were a few places that could use some TLC in the room and in the halls. Wall coverings peeling and baseboards separating from the walls but everything seemed clean. There is a lot to be said for finding clean sheets and towels. I thought the bed was OK but my wife had... More 

Was this review helpful? Yes
GMWI192-QualityInn, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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