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Harbourwalk Hotel Racine

3.0 of 5 223 Gaslight Circle, Gaslight Pointe, Racine, WI 53403 (Formerly Radisson Hotel Racine Harbourwalk)
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Harbourwalk Hotel Racine
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Harbourwalk Hotel Racine
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176 reviews from our community

Traveler rating
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    55
    18
    10
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52
48
11
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surrey, England
Top Contributor
79 reviews 79 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Middle of the range hotel that does the minimum but nothing more Usual mid West America large room, with noisy wall mounted aircon, average bathroom. Hotel is attached to the chancery pub, typical Midwest bar, but otherwise no restaurant and just a coffee bar for breakfast . Location by the marina is fantastic, interesting in winter but must be really... More 

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Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Guest, Thank you for your hotel review. We appreciate hearing your opinion on your recent visit to the Harbourwalk Hotel Racine. The hotel does have a different feel during the summer season with lots more to see and do. We hope you stop back again in the summer to enjoy the great weather and all that the Racine area... More 

Heemstede, Noord-Holland, Netherlands
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 24, 2015 via mobile

This is no longer a Radisson hotel. Pitty they didn't tell me when I booked.... Breakfast is no longer in the Chancery, but in a corner in the lobby.... Rooms are spacious but starting to look a little run down. The bill was for the full price instead of the agreed corporate rate... I used to stay here before because... More 

Was this review helpful? Yes
Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Antoine, Thank you for your feedback on your recent stay at the Harbourwalk Hotel Racine. We appreciate hearing from you so we can make efforts to improve on our hotel services. Since December we are no longer a Radisson brand hotel. We have a new hotel website, and have advertised our change on other media. We apologize if you... More 

1 review
1 of 5 stars Reviewed January 21, 2015

I only stayed at this hotel because reservations were made for the wedding party of which I was a part. They actually gave us a room that had not been cleaned. Dirty towels, used soap, trash not empty. Then they threw away my personal items (soap, towel, toothpaste, etc., ggggrrrrrrr. Never again will I stay here Oh, by the way,... More 

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Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Lari, Wow! I apologize if you were checked into a room that needed to be cleaned. This must have been a mistake with our housekeeping staff. If you would have notified our front desk upon checking in, we could have moved you immediately. Sorry for that error on our part. Yes, there is convenient parking outside the hotel at... More 

Leningradskaya, Russia
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 15, 2015

Breakfast is NOT FREE ! WHAAAAAAT ? Only coffee is free. First of all - this is not Radisson anymore, 2nd - no free breakfast. That's it, I book it for 2 weeks, but after first night moved to Marriot.

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Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Guest, Thank you for visiting the Harbourwalk Hotel Racine. That is right, we are no longer a Radisson branded property. We have transitioned to a independent hotel and are making plans for hotel renovations this year. There are some great changes coming to the hotel later this year. The hotel does offer complimentary coffee in our lobby and has... More 

Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2014

Very nice hotel with a fabulous view but a bit dated. Also the Sleep Number beds need some work. Mine didn't work and was like sleeping on a rock. I checked plug ins etc as I have fixed these before but must be a bad pump. It was clean, great pool and restaurant and fabulous service. Front desk was great... More 

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Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Guest, Thank you for visiting the Harbourwalk Hotel Racine last month with your family. We are delighted to receive your review of our hotel and services. We apologize that the Sleep Number Bed was not working properly during your visit. The hotel will be going through renovations this year and we plan to replace these mattresses with an alternative... More 

Saint Paul, Minnesota
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 2, 2014

Last year we stayed at this hotel and had a great experience - what a difference a year makes! No new renovations were made since our last visit. The room, though large, seemed dirty, outdated and drab. The pool area is nice and the location is ideal, but what wrecked it for me was the service on our last visit.... More 

Was this review helpful? Yes 1
Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Greetings from the Harbourwalk Hotel Racine! We apologize for any inconvenience you experienced during your recent visit. The hotel is no longer a Radisson brand hotel but now an independent property. The owners are preparing to do extensive hotel renovations starting in January. I am sure the new updates will make the hotel more attractive to our guests. We hope... More 

Neenah, Wisconsin
1 review
5 of 5 stars Reviewed November 28, 2014

Wonderful stay. Our every need was anticipated and taken care of. Patricia is a wonderful employee for the staff at Radisson (Racine, Wis). Beauticul property and well maintained. Didn't get a chance to use the Chancery as it was Thanksgiving and it was closed.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Radisson Guest, We are grateful of your recent visit to the Radisson Hotel in Racine. It is nice to hear that your Thanksgiving visit was a pleasant one. We will definitely pass on your kind words about Patricia at our front desk. She does a wonderful job and we recognize her great contributions! Enjoy your holidays to come!! Best... More 

racine, United States
1 review
1 of 5 stars Reviewed November 24, 2014

We stayed for one night. The room smelled like fart, and to top it off there was a wedding party who was outside of our room making noise up til 3 am and also tried to enter our room with their key as they were drunk.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Radisson Guest, We are sorry to hear that stay was interrupted by a wedding party on property. Unfortunately, from time to time we have guests that can get loud which we try to manage so not to disturb many guests. We apologize that you had a smell in your guest room. If the smell was there upon your check-in... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed November 20, 2014

Nice hotel , friendly staff with sheltered carpark. Internet provide good connection and no lag in transmission. Clean room and housekeeper and front deck staff will attend to reasonable request within their means.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Steven, Thank you for your positive feedback regarding your recent stay at the Radisson Hotel in Racine. We are delighted that you enjoyed your visit and hope to see you again very soon! Wishing you a wonderful holiday season! Warmest regards, Radisson Management More 

Wisconsin
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 16, 2014

Usually stay at another hotel in Racine so this was a first time visit and I was pleasantly surprised. Check-in was quick and and the complimentary room upgrade was a positive surprise. Room was clean, bath was spotless...downtown location is perfect for eating and strolling. Hallways could use some updating and I understand renovations are in the works. Also, since... More 

Was this review helpful? Yes
Angela H, Manager at Harbourwalk Hotel Racine, responded to this review

Dear Radisson "First Timer", We are delighted that you chose to stay at the Radisson Hotel during your visit to the area. We appreciate your feedback and are glad that we could offer you an upgrade to make your stay more comfortable. Don't you love those unexpected surprises?? We apologize if there was a lack of signage regarding our closet... More 

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Additional Information about Harbourwalk Hotel Racine

Address: 223 Gaslight Circle, Gaslight Pointe, Racine, WI 53403 (Formerly Radisson Hotel Racine Harbourwalk)
Location: United States > Wisconsin > Racine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Harbourwalk Hotel Racine 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Radisson Racine
Racine Radisson

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