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All 6 Portage hotels

Comfort Suites

2.5 of 5 Hotel   |   N 5780 Kinney Rd, Portage, WI 53901
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Ranked #2 of 6 Hotels in Portage
A recent review
5 of 5 stars reviewed yesterday
derek&ashley m
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133 reviews from our community

Traveler rating
    52
    50
    14
    12
    5
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58
25
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars NEW

This was one our favorite places to stay on our trip to Michigan. We got a very nice clean room on short notice. The price was very reasonable and the evening front desk lady was very personable and helped us get into a very good two rooms suite. After we got settled we went to the swimming pool which was... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Book a room for 4 people and received a confirmation. At check in we initialed the room rate and number of people in the room. Upon check out they charged $10 per night per person over 2 in room. When we showed the manager our confirmation and disputed the charge she refused to discuss it. And when we asked to... More 

Was this review helpful? Yes 1
Belleville, Illinois
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the seventh year in a row, we stayed at the comfort suites for a ski weekend. Only 5 minutes from Cascade Mountain, it is an ideal location to stay. The staff is very accommodating, allowing larger groups to use the breakfast area as a location to eat ordered food at dinner. The pool is a great place to relax... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Saint Charles, Illinois
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 22, 2015

This was our first family overnight ski trip to Wisconsin. This hotel is the closest to Cascade Mtn., so if you are skiing...this is the place to stay. Two adults and two kids..we got a king and a sofa bed. The hotel has been redone and is very pleasant. The beds and linens were very comfortable. The rooms all have... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 13, 2015

Was here with group for curling tournament. Everyone agreed that the hotel was excellent. Breakfast was great. Parking easy. Service excellent. Dawn did a great job when I called for reservations, and followed up with emails.

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

We were on our way to DBQ (Dubuque, IA) when our plans changed. Worked out in the cold for about 6 hours and decided to stay here. Good idea. When I arrived at the hotel I first noticed the indoor pool and lobby. While checking in I asked if they had a hot tub and she said yes, we have... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed January 2, 2015

We enjoyed our stay for several reasons, but did not have a good experience with the front desk staff and management. Positives: a) although not many conveniences within a few minutes of the hotel other than gas stations and adjoining restaurants (Subway and Iron Skillet), its location has an easy on/off highway access and conveniently close to Cascade Mountain and... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 25, 2014

We have been coming here for years to snowboard at Devils Head. Staff has always been nice and the rooms clean. This year, there is some huge group here that have kids running up and down the hallways, playing hide and seek in the elevators, and commandeering the entire common area on the main floor for a birthday party. The... More 

Was this review helpful? Yes 1
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for letting us know your concerns during your stay. It is very important feedback to us and will help us try to prevent bad experiences for you and other guests. I do apologize for the problems with the noisy guests. We have tried to ask the guests to please be more quiet and respectful to other guests who... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

If you ski the local mountains great hotel for the money. If not like me then only average. Good amenities. Semi pet friendly. You have to sign an agreement to submit your pet for DNA testing if poop is found anywhere during your stay. Very off putting. Staff not very professional. Questions are not encouraged. Good Breakfast.

Was this review helpful? Yes 1
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is important to us but I have to say your comment it is out of line and down right rude. We have every right to have a pet form signed by the guest to insure the hotels policies for possible... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

Well like always choice hotels are the best. Rooms are always consistent. So u always know what your going to get. This time had 2 extra people with me so the front desk worker gave us the king suite for only 20 dollars more. It had 2 king beds 3 flat screen TV's and whirlpool bath tub. Fridge and microwave.... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you again for the... More 

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Additional Information about Comfort Suites

Address: N 5780 Kinney Rd, Portage, WI 53901
Phone Number:
Location: United States > Wisconsin > Portage
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 83
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Also Known As:
Comfort Hotel Portage
Comfort Suites Portage
Portage Comfort Suites

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