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All 6 Portage hotels

Comfort Suites

2.5 of 5 Hotel   |   N 5780 Kinney Rd, Portage, WI 53901
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Ranked #3 of 6 hotels in Portage
Certificate of Excellence 2013
A recent review
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104 people have reviewed this hotel

Traveler rating
    37
    43
    10
    11
    3
See reviews for
48
19
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Portage, Wisconsin
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fletcher at the front desk was so helpful in getting me a room. The room was clean and spacious on the first floor. It was perfect. Fletcher was so friendly and helpful and made my stay a prefect one. Everyone was very friendly. The breakfast in the morning was perfect. Plenty of hot and cold items to choose from. Thanks... More

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff and Fletcher, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 13, 2014

This was a quick couples vacation to ski at Cascade Mountain. The room was filthy and by far my worst hotel experience. The night stand drawer was filled with empty candy wrappers. There were chocolate chips all over the ground next to the beds. The light in the bathroom did not work. Breakfast was cleaned up at least 45 min... More

Was this review helpful? Yes 2
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a detailed review of your stay. Through valuable feedback such as yours, we are able to discover areas we were doing well in as well as what opportunities we have to improve. I sincerely apologize for the issues that you experienced during your stay. I discussed these issues with the housekeeper and... More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 27, 2014 via mobile

I stayed here with my fiance for the weekend to go snowboarding at cascade. We reserved a room with a hot tub. We walk in the room no hot tub! They did nothing about this and simply said we are full there is nothing we can do. Then I go to make coffee there's a used coffee filter in the... More

Was this review helpful? Yes 3
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Unfortunately we were out... More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2014

My family planned a trip to Cascade Mountain. The ski area reported that the Comfort Suites was the closest lodging. I called the Comfort Suites and spoke to an outstanding staff person. He advised me of discount lift tickets available. He advised me of a discount for AAA members (which I am). He was very patient in working with me... More

Was this review helpful? Yes 2
Kari H, General Manager at Comfort Suites, responded to this review

I am very pleased that you had a wonderful experience at our hotel. We do take great pride in helping our guests in anyway we can. We hope to see you here on your next visit to the Portage, WI area. More

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed February 24, 2014

We had a great visit at the Comfort Suites in Portage. It is the perfect location for skiing. We were able to get a hot breakfast in the morning and an early start on the slopes. The kids had a great time at the pool. The rooms were clean and recently remodeled. My husband who travels for business frequently was... More

Was this review helpful? Yes
Paxton, Illinois, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2014

The hotel does what it supposed to do...it offers you a nice place to stay at a good price. It is not fancy by any stretch, but it seemed clean and the beds were very comfortable. The included breakfast was nice...the cinnamon mini-waffles were actually amazingly good. The front desk staff was friendly enough, and the hotel even offered discounted... More

Was this review helpful? Yes 1
Yogi P, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Wausau, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 29, 2013

Even though I had a valid coupon, the front desk clerk closely inspected it and tried to argue. Finally he said he'd take it but he was going to tell the owner. I felt like a criminal. Then they somehow booked our room to someone else. When our key didn't work, I went to the front desk. I heard him... More

Was this review helpful? Yes 3
IL
Contributor
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 28, 2013

Stayed two nights to ski Devils Head one day and Cascade another day. Very conveniently located between the two. We had two rooms for two families. One king bed room and another with 2 queen beds. Both rooms were very spacious. We somehow got a handicap accessible king bed room so our bathroom was huge with a huge walkin shower.... More

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 18, 2013

stayed one night in 2 adjoining rooms to ski 2 days at Cascade mountain about 5 minutes away by car. i think less than 2 miles. hotel is very clean. good size pool with 2 hot tubs and shower and plenty of space around the pool to sit and chat or drink room with 2 queen bed was huge and... More

Was this review helpful? Yes 2
Yogi P, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kari Hendrickson-Kling... More

Big Rock, IL
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2013

A nice place to stay. But heads up, apparently the hotels are going the airline route. This hotel proudly informed us that they were not yet charging an automatic fee for the use of the hotel safe, whether you use it or not. The wireless threatens you with advertising for it's use. Despite the nickel and dining, the place was... More

Was this review helpful? Yes
Yogi P, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kari Hendrickson-Kling... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Portage
Comfort Suites Portage
Portage Comfort Suites
Address: N 5780 Kinney Rd, Portage, WI 53901
Location: United States > Wisconsin > Portage
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Portage
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Reservation Options:
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