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Comfort Suites

Certificate of Excellence
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N 5780 Kinney Rd, Portage, WI 53901
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Choice Privileges Points
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151 Reviews from our TripAdvisor Community

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Traveler rating
    63
    55
    15
    12
    6
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65
28
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (35)
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Manteno, Illinois
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time staying here and it would not be our last. We rented a huge double room with king bed, whirlpool and handicapped accessible restroom. The restroom is the only place we found a problem and it was minor. The toilet seat lid had a crack in it and we were afraid the hotel would think we... More 

Was this review helpful? Yes 2
Joliet, Illinois
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have ben here many times before. This time we were able to do a early check in and the room was nice and quiet, temp was great and the bed was so great, will stay again. the front staff was vey helpful and nice, check out was a breeze

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Batavia, Illinois, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We definitely procrastinated. On Thursday, we decided we should go out of town to the Dells the next day - 4th of July weekend. Well, as you may have guessed, everything in the Dells was either sold out or $500/ night. No thank you! We are Choice members, and this was our first check outside the Dells. I'm honestly glad... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room is a great size for a family of five. We decided to stay here and just drive to the Dells. The distance isn't bad at all. The rooms are very nice and the beds are really comfortable and the pool is great! I loved that they had two hot tubs!! Staff was nice for the most part. We... More 

Was this review helpful? Yes 2
Los Angeles, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This place is just perfect for a couple nights stay. Its clean the beds are very comfortable and the staff at the front desk are nice. About 20mins from the Dells so its a good option for avoiding the high resort fees.

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Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

Check in with Teresa was excellent. TWO hot tubs in the pool area. Very clean rooms. Superb Breakfast area. Friendly and accommodating. We would stay again. Price was perfect and they used my AAA for a good discount.

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Enon, Ohio
Level Contributor
168 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was a wonderful stop. The pool is roomy, there are two spas, the parking is very accommodating, and the staff are friendly. All in all a nice comfy stop. The only downside is there are few things in walking distance.

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
1 of 5 stars Reviewed June 20, 2015 via mobile

I just went there for my birthday party and we would have went swimming during the day and we went to bed and in the morning we decided to go swimming again when a worker decided to tell us we could not swim without an adult and we are all high schoolers and then the sign inside the pool that... More 

Was this review helpful? Yes
Kari H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Arizona
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

Tammy was awesome and they had regular oatmeal at breakfast including a bunch of other items. I never imagined it would be so challenging to find plain, unsweetened, unflavored oatmeal at a hotel breakfast on the road, but it is. This particular Comfort Suites really makes the grade! I could go on and on about other reasons the place is... More 

Was this review helpful? Yes 1
Kari H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Milwaukee, Wisconsin
Level Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 11, 2015

Rooms are a generously sized but on the interstate side, a little noisy. I got a good night sleep, though, went down to breakfast and that was adequate, kept clean and stocked well. I hardly every use a pool, but it looked inviting and it was much larger than those at similar hotels. I didn't have time to use the... More 

Was this review helpful? Yes
Kari H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Theresa Reick... More 

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