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Comfort Suites

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N 5780 Kinney Rd, Portage, WI 53901
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Comfort Suites
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Comfort Suites
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Comfort Suites
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138 reviews from our community

Traveler rating
    54
    52
    15
    12
    5
See reviews for
61
25
4
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our family has stayed at this hotel in the past on our way up north and during ski season at Cascade. It is a very clean hotel with great amenities. The rooms are spacious, the kids love the pool and the breakfast is really nice. This time around, we had an issue with our reservation. Upon check in, we were... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I am very happy we... More 

Marion, Illinois
Top Contributor
104 reviews 104 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Comfort Suites in Portage. I booked the one bedroom suite and it was huge. Not that I needed all that room but it was nice. Nice living area, fridge and microwave, big tv (both in the living area and the bedroom) and a good work area. The bed was very comfortable and I slept... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are pleased you enjoyed your stay with us. Thank you so much for your business and we look forward... More 

Illinois
Top Contributor
59 reviews 59 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights for a ski weekend at Cascade and was pleasantly surprised. PROS: -The rooms are large, with two queens and a pullout. Room also has a fridge and microwave. Extra plug ins on top of the desk was a plus. Choice of hard or soft pillows. -Free breakfast makes eating before skiing a breeze. Yes it was... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for your comments! It is much appreciated! We are very pleased that you overall enjoyed our hotel. I am sorry you had to go all the way to Pierce's Market for your beverages. Across the street at the Petro Station they server Beer, Wine, and Liquor. We do keep strict rules with our pool hours for various reasons.... More 

Chicago, Illinois
Top Contributor
95 reviews 95 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Came to ski for a day and stayed at Comfort Suites for the night. When we arrived, the woman at the front desk wasn't very nice and there was a huge birthday party in the pool area which was extremely loud. So we had a poor first impression. Luckily, when we got in the room it got better. The room... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Plainfield, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here one night after skiing. The indoor pool is great and really big. There are two hot tubs which we really enjoyed. It is very noisy in the pool area though. I was VERY happy we did not have a pool view room!! Our room which had a king size bed was very big. Had a large refrigerator and... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Kari... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This was one our favorite places to stay on our trip to Michigan. We got a very nice clean room on short notice. The price was very reasonable and the evening front desk lady was very personable and helped us get into a very good two rooms suite. After we got settled we went to the swimming pool which was... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are very pleased you... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 8, 2015

Book a room for 4 people and received a confirmation. At check in we initialed the room rate and number of people in the room. Upon check out they charged $10 per night per person over 2 in room. When we showed the manager our confirmation and disputed the charge she refused to discuss it. And when we asked to... More 

Was this review helpful? Yes 3
Belleville, Illinois
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2015

For the seventh year in a row, we stayed at the comfort suites for a ski weekend. Only 5 minutes from Cascade Mountain, it is an ideal location to stay. The staff is very accommodating, allowing larger groups to use the breakfast area as a location to eat ordered food at dinner. The pool is a great place to relax... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Saint Charles, Illinois
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 22, 2015

This was our first family overnight ski trip to Wisconsin. This hotel is the closest to Cascade Mtn., so if you are skiing...this is the place to stay. Two adults and two kids..we got a king and a sofa bed. The hotel has been redone and is very pleasant. The beds and linens were very comfortable. The rooms all have... More 

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 13, 2015

Was here with group for curling tournament. Everyone agreed that the hotel was excellent. Breakfast was great. Parking easy. Service excellent. Dawn did a great job when I called for reservations, and followed up with emails.

Was this review helpful? Yes
Kari H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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