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Holiday Inn Express - Pleasant Prairie

2.5 of 5 7887 94th Ave, Pleasant Prairie, WI 53158
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Certificate of Excellence 2014
Holiday Inn Express - Pleasant Prairie
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Holiday Inn Express - Pleasant Prairie
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139 reviews from our community

Traveler rating
    89
    33
    11
    3
    3
See reviews for
60
20
6
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Madison, Wisconsin
Top Contributor
108 reviews 108 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The excellent customer service began before we even stayed at the hotel. We were coming in on Christmas. I called to ask if staff knew of any restaurants that would be open on Christmas. Julie checked and gave us the names of a few places that would be open. When we arrived, Julie was working the front desk and was... More 

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience with TripAdvisor. Its great to see that you enjoyed your stay at our hotel. And thank you for the kind words in regards to our staff. Julie and Kyle are a great asset to our staff, and Im happy to see they went above and beyond to make your stay exceptional.... More 

Rockford, Illinois
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 29, 2014

The customer service was great, especially Patrick at the front desk. I had made a mistake on my reservation and he was professional and pleasant in helping me fix it. He really knows how to take care of his customers.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you so much for the wonderful remarks about our staff. Patrick is a great new assett to our team, and it is such a pleasure to read he is making our guests feel welcomed. We definitely look forward to welcoming you back when traveling to the Kenosha area. More 

Mountain View
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Very friendly staff, clean rooms, good breakfast and close to amenities! This hotel is very close to the outlet malls as well as the local hospital if that is why your in town. I would recommend this one based on the staff itself!

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, What an amazing review!!!! Thank you so much for taking the time to post your kind words. We consistently strive to provide superior service to all of our guests and it is always a pleasure to hear that the hard work and diligence of our staff doesn't go unnoticed!!! We look forward to welcoming youback in the... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2014

This hotel was clean and relatively updated. However, at breakfast they advertised bags to take to your room and when asked about them the waitress grumpily replied, they had none and did not offer any means to carry something back.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, I am sorry to read that your stay at our property was less than perfect, and I do apologize for any inconvenience you may have had while staying at our property. I am asking if you could please contact me so we can discuss this matter further. I can be reached at 262-942-6000. Thank you and again... More 

Bellevue, IA
Top Contributor
173 reviews 173 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Nice, clean hotel in quiet area of town. Friendly staff. Large pool and whirlpool. Fitness Center. Easy access to I94. Breakfast provided. Located close to Aurora hospital and to the outlet mall. Usually stay here at Christmas while visiting family

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for taking the time and sharing your experience on TripAdvisor. And thank you for choosing us as your destination hotel when visiting your family. Its a pleasure to keep welcoming you back every year!!!! More 

Onalaska
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 18, 2014

Checking out new territory, we booked the Holiday Inn Express because we had not been there. Walking up to the desk we find a sign saying the pool and Hot tub were down. The only reason for us to book a hotel is for the Grand Children to go swimming. The clerk was very pleasant and apologized for the inconvenience.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Richard S, Thank you for writing a review about your recent stay with us. I am sorry to read that your overall experience was less than satisfactory. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our... More 

Lafayette, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

About a mile east of interstate but that's a plus with extensive construction at US50 and I94. Many restaurants within a short driving distance. Front desk was friendly, average breakfast buffet. Room was comfortable except for heating/cooling, very loud.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience with TripAdvisor. I am happy to read that our location was great for you while traveling to the Kenosha area. We do have a good location with stores and restaurants near by. I wish we had the opportunity to correct any issues you may have had with our heating unit. We... More 

Denver, Colorado
Top Contributor
65 reviews 65 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed September 5, 2014

I checked into the Hotel early and then went on my way for work, I came back about 8:00 pm, and found the room next to me was being used by a family with three children. They were noisy with banging on the walls and creaming. I attempted to call the front desk, but the phones in the room did... More 

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, I thank you for being a loyal IHG member, and an Ambassador of the Crowne Plaza/Intercontinental Hotels. I am sorry to hear you were inconvenienced during your stay. We do not have a "quiet floor" as do our sister propertys for business travelers. But we do enforce our quiet times, when it is reported to our front... More 

Joliet, Illinois
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2014

I was extremely satisfied with the hotel. I appreciate having a refrigerator and microwave. Also the beds mattresses were comfortable and firm. Another wonderful aspect is the breakfast which is very comfortable and the food is excellent.

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, We thank you for taking the time to write about your experience with TripAdvisor. We have equipped all of our rooms with microwaves and refrigerators so our guests are able to store food and beverages they may have brought with them. And its always great to hear that you got a good nights sleep on our new... More 

Chicago, Illinois
Top Contributor
64 reviews 64 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 1, 2014

Rather than driving home from the Keno Drive-in (just down the road) we decided to check in to a hotel. We were pleasantly surprised by how fresh and clean the room were and the size of the pool. We completed our stay with breakfast complete with pancakes and sweet rolls. What else can you ask for!

Was this review helpful? Yes 2
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for the kind words in regards to your stay here at the Holiday Inn Express. We are happy that you chose us to finish up such a great night after the Keno Drive In!!! Im glad to hear you enjoyed our complimentary breakfast. The pancake machine and the cinnamon rolls are definitely a great start... More 

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Additional Information about Holiday Inn Express - Pleasant Prairie

Address: 7887 94th Ave, Pleasant Prairie, WI 53158
Phone Number:
Location: United States > Wisconsin > Pleasant Prairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Pleasant Prairie 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express - Pleasant Prairie Hotel Pleasant Prairie
Holiday Inn Pleasant Prairie
Pleasant Prairie Holiday Inn

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