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Holiday Inn Express - Pleasant Prairie

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7887 94th Ave, Pleasant Prairie, WI 53158
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Holiday Inn Express - Pleasant Prairie
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Holiday Inn Express - Pleasant Prairie
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142 reviews from our community

Traveler rating
    91
    34
    11
    3
    3
See reviews for
61
20
6
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (34)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (22)
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2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel last year for State Swim Meet & had a great review. This year is no different. We had a king bed & sofa bed last year....This year tried two double beds. I was surprised to discover that the 2 double bed room didn't have the kitchenette cabinet storage as the King bed room had. I... More 

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. I am happy to read that your most recent stay with us was a great one!!! Thank you for the kind words in regards to our staff. We go above and beyond to make sure that everyones stay is restful and that we accommodate our guests when attending events... More 

Gillett, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice room, well kept up. Very nice staff. Hot tub could have been warmer, but that would be our preference. Room was good sized, nice sitting area which we did not expect. Beds were firm and slept well. Rom temperature was easy to maintain.

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experienc with TripAdvisor. And thank you for choosing us for your recent travel to Kenosha. It is great to read that our hotel accommodations and the staff were able to make your stay enjoyable!!! We look forward to welcoming you back soon. More 

Madison, Wisconsin
Top Contributor
112 reviews 112 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 2, 2015

The excellent customer service began before we even stayed at the hotel. We were coming in on Christmas. I called to ask if staff knew of any restaurants that would be open on Christmas. Julie checked and gave us the names of a few places that would be open. When we arrived, Julie was working the front desk and was... More 

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience with TripAdvisor. Its great to see that you enjoyed your stay at our hotel. And thank you for the kind words in regards to our staff. Julie and Kyle are a great asset to our staff, and Im happy to see they went above and beyond to make your stay exceptional.... More 

Rockford, Illinois
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 29, 2014

The customer service was great, especially Patrick at the front desk. I had made a mistake on my reservation and he was professional and pleasant in helping me fix it. He really knows how to take care of his customers.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you so much for the wonderful remarks about our staff. Patrick is a great new assett to our team, and it is such a pleasure to read he is making our guests feel welcomed. We definitely look forward to welcoming you back when traveling to the Kenosha area. More 

Mountain View
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Very friendly staff, clean rooms, good breakfast and close to amenities! This hotel is very close to the outlet malls as well as the local hospital if that is why your in town. I would recommend this one based on the staff itself!

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, What an amazing review!!!! Thank you so much for taking the time to post your kind words. We consistently strive to provide superior service to all of our guests and it is always a pleasure to hear that the hard work and diligence of our staff doesn't go unnoticed!!! We look forward to welcoming youback in the... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 4, 2014

This hotel was clean and relatively updated. However, at breakfast they advertised bags to take to your room and when asked about them the waitress grumpily replied, they had none and did not offer any means to carry something back.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, I am sorry to read that your stay at our property was less than perfect, and I do apologize for any inconvenience you may have had while staying at our property. I am asking if you could please contact me so we can discuss this matter further. I can be reached at 262-942-6000. Thank you and again... More 

Bellevue, IA
Top Contributor
178 reviews 178 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Nice, clean hotel in quiet area of town. Friendly staff. Large pool and whirlpool. Fitness Center. Easy access to I94. Breakfast provided. Located close to Aurora hospital and to the outlet mall. Usually stay here at Christmas while visiting family

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for taking the time and sharing your experience on TripAdvisor. And thank you for choosing us as your destination hotel when visiting your family. Its a pleasure to keep welcoming you back every year!!!! More 

Onalaska
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 18, 2014

Checking out new territory, we booked the Holiday Inn Express because we had not been there. Walking up to the desk we find a sign saying the pool and Hot tub were down. The only reason for us to book a hotel is for the Grand Children to go swimming. The clerk was very pleasant and apologized for the inconvenience.... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Richard S, Thank you for writing a review about your recent stay with us. I am sorry to read that your overall experience was less than satisfactory. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our... More 

Lafayette, Indiana
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2014

About a mile east of interstate but that's a plus with extensive construction at US50 and I94. Many restaurants within a short driving distance. Front desk was friendly, average breakfast buffet. Room was comfortable except for heating/cooling, very loud.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience with TripAdvisor. I am happy to read that our location was great for you while traveling to the Kenosha area. We do have a good location with stores and restaurants near by. I wish we had the opportunity to correct any issues you may have had with our heating unit. We... More 

Denver, Colorado
Top Contributor
67 reviews 67 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed September 5, 2014

I checked into the Hotel early and then went on my way for work, I came back about 8:00 pm, and found the room next to me was being used by a family with three children. They were noisy with banging on the walls and creaming. I attempted to call the front desk, but the phones in the room did... More 

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, I thank you for being a loyal IHG member, and an Ambassador of the Crowne Plaza/Intercontinental Hotels. I am sorry to hear you were inconvenienced during your stay. We do not have a "quiet floor" as do our sister propertys for business travelers. But we do enforce our quiet times, when it is reported to our front... More 

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