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Holiday Inn Express - Pleasant Prairie

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7887 94th Ave, Pleasant Prairie, WI 53158
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Holiday Inn Express - Pleasant Prairie
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Holiday Inn Express - Pleasant Prairie
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146 reviews from our community

Traveler rating
    95
    34
    11
    3
    3
See reviews for
64
21
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (38)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (22)
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1 review
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express was wonderful! My experience was similar to some other reviewers, in that I had a wedding block reserved at another hotel in Kenosha, which closed down "unexpectedly" for quite some time. My experience dealing with that hotel and its issues was nothing short of horrible, actually a little ridiculous in regards to the management's complete lack... More 

Was this review helpful? Yes
Kenosha, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

When another hotel across town cancelled our contract for a block of rooms two days before my wedding, I panicked. Dawn and her staff took care of my entire list of family and friends that needed rooms. Many were from other states and for multiple days. Not only did they reserve enough rooms, they matched the same price as the... More 

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience with TripAdvisor. On behalf of myself and our entire staff, we would like to say Congratulations!!!! I am happy that your special day turned out to be a memorable one and that we were able to be included in that!!! We enjoyed all of your family and friends, and we wish... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

There are not enough stars to rate this hotel. We were in town for my sons wedding and had reservations at a different hotel. 2 days before we were to arrive the hotel we had reservation at was closed by the fire marshal because the fire alarms were not working. My future daughter in law had to run around and... More 

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, I can not thank you enough for taking the time and sharing your experience with TripAdvisor. I am glad we were able to assist your group and turning this memory into such a positive experience!!! We truly enjoyed all of you, and congratulate the happy couple for us again! We look forward to seeing you when visiting... More 

Kenosha, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

our wedding party had been booked for almost 2 months at a different hotel across town when just two days before the wedding we received an email stating that the hotel was closed and that all bookings were canceled. Wow talk about freak out! We called the Holiday Inn Express in Pleasant Prairie and spoke with Dawn the Manager. she... More 

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, We were so happy that we were able to accommodate your guests. And turning your negative into a positive. We definitley enjoyed being a part of your special day!!! We look forward to working with you in the future!!! More 

2 reviews
5 of 5 stars Reviewed March 19, 2015

We stayed at this hotel last year for State Swim Meet & had a great review. This year is no different. We had a king bed & sofa bed last year....This year tried two double beds. I was surprised to discover that the 2 double bed room didn't have the kitchenette cabinet storage as the King bed room had. I... More 

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Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. I am happy to read that your most recent stay with us was a great one!!! Thank you for the kind words in regards to our staff. We go above and beyond to make sure that everyones stay is restful and that we accommodate our guests when attending events... More 

Gillett, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

Nice room, well kept up. Very nice staff. Hot tub could have been warmer, but that would be our preference. Room was good sized, nice sitting area which we did not expect. Beds were firm and slept well. Rom temperature was easy to maintain.

Was this review helpful? Yes 1
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experienc with TripAdvisor. And thank you for choosing us for your recent travel to Kenosha. It is great to read that our hotel accommodations and the staff were able to make your stay enjoyable!!! We look forward to welcoming you back soon. More 

Madison, Wisconsin
Top Contributor
113 reviews 113 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 2, 2015

The excellent customer service began before we even stayed at the hotel. We were coming in on Christmas. I called to ask if staff knew of any restaurants that would be open on Christmas. Julie checked and gave us the names of a few places that would be open. When we arrived, Julie was working the front desk and was... More 

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you for sharing your experience with TripAdvisor. Its great to see that you enjoyed your stay at our hotel. And thank you for the kind words in regards to our staff. Julie and Kyle are a great asset to our staff, and Im happy to see they went above and beyond to make your stay exceptional.... More 

Rockford, Illinois
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 29, 2014

The customer service was great, especially Patrick at the front desk. I had made a mistake on my reservation and he was professional and pleasant in helping me fix it. He really knows how to take care of his customers.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, Thank you so much for the wonderful remarks about our staff. Patrick is a great new assett to our team, and it is such a pleasure to read he is making our guests feel welcomed. We definitely look forward to welcoming you back when traveling to the Kenosha area. More 

Mountain View
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

Very friendly staff, clean rooms, good breakfast and close to amenities! This hotel is very close to the outlet malls as well as the local hospital if that is why your in town. I would recommend this one based on the staff itself!

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, What an amazing review!!!! Thank you so much for taking the time to post your kind words. We consistently strive to provide superior service to all of our guests and it is always a pleasure to hear that the hard work and diligence of our staff doesn't go unnoticed!!! We look forward to welcoming youback in the... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 4, 2014

This hotel was clean and relatively updated. However, at breakfast they advertised bags to take to your room and when asked about them the waitress grumpily replied, they had none and did not offer any means to carry something back.

Was this review helpful? Yes
Dawn M, Assistant General Manager at Holiday Inn Express - Pleasant Prairie, responded to this review

Dear Valued Guest, I am sorry to read that your stay at our property was less than perfect, and I do apologize for any inconvenience you may have had while staying at our property. I am asking if you could please contact me so we can discuss this matter further. I can be reached at 262-942-6000. Thank you and again... More 

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