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BEST WESTERN Waukesha Grand

2840 North Grandview Boulevard, Pewaukee, WI 53072
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BEST WESTERN Waukesha Grand
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BEST WESTERN Waukesha Grand
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118 reviews from our community

Traveler rating
    41
    36
    28
    9
    4
See reviews for
54
19
8
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • German first
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English first
  • All months
    (118)
  • Mar-May only
    (17)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (29)
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Eden Prairie, Minnesota
Top Contributor
84 reviews 84 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here during a business trip to Milwaukee. Rooms are clean and good, rooms are serviced on daily basis, breakfast is fine and staff is good. But still I took two stars cos of two big reasons: 1. Hotel's entrance is located in a secluded area making me feel unsafe specially in late night. I could find people who were... More 

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Raleigh, North Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My room was clean, quiet, and I slept really well. Front desk assistant manager very friendly, helpful in recommending local restaurants.Lobby is attractive with a warm fireplace. Here on a quick business trip, and since the weather in January was icy & snowy, we opted to stay as close as possible. This is right down the road from where we... More 

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bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your kind review of the Best Western Waukesha Grand. I am very happy that you enjoyed your time here with us. We look forward to seeing you in the future if your travels return you to our area. Thanks again and have a great day!! Kellie Greuel Assistant Manager Best Western Waukesha Grand More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The front desk was courteous enough and any issues we had were taken care of to an extent. Our first room smelled like sour milk. The front desk gave us a new room with no problems. The second room wasn't gross but it definitely wasn't super clean. We had the heat running all night but at some point I woke... More 

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GRAND RAPIDS, MI, United States
1 review
3 of 5 stars Reviewed 1 week ago

Fan speed was inoperable on "low". Turned heat off during the night rather than deal with the whirring of the high speed fan. Staff did not communicate well about the 20% on-line discount I was to receive. $71.00+ for one night.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review of your stay at the Best Western Waukesha Grand. I am very sorry that you were not satisfied with your stay with us. I am looking into the heating issue, and so far the unit seems fully operational. I wish I had known you were having a difficult time with it while you were... More 

Twin Lakes, Wisconsin
Top Contributor
90 reviews 90 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Our room was clean and quite. Breakfast was normal best western fair. The pool and hot tub where nice to relax in. The front desk could have been friendlier when we checked in but overall a nice stay. We would return next time in town.

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bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou for your kind words regarding your stay at Best Western Waukesha Grand. If possible, I would like to speak to you about your check-in experience, because it concerns me greatly. Would you be willing to call me at 262-524-9300 so I may discuss it with you? I would like to know who it was that checked you in so... More 

Schaumburg
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We were very happy with our stay here. The staff was very nice and helped us with all our needs. Leslie was very kind, my wife has handicap issues, and she made sure our needs were met. We would highly recommend this Best Western to anyone looking for a place to stay in the area. Clean rooms, breakfast was ok,... More 

Review collected in partnership with Best Western

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bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for you review and kind words regarding your stay at the Best Western Waukesha Grand. I hope that you and the Mrs. had a wonderful holiday and we hope to see you in the future if your future travels return you to our area. Thanks again, Kellie Greuel Assistant Manager Best Western Waukesha Grand More 

deweyville tex, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

very good place to stay, we were well taken care of. will stay here again. It was quite, secluded and easy to get too from roadway. It was thanksgiving and very busy but staff was very friendly and took care of every need

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. It's guests like you that make our jobs so rewarding. Thanks again, and I would like to wish you and your family a wonderful Christmas. Kellie Greuel Assistant Manager Best Western Waukesha Grand More 

Merrill, Wisconsin
2 reviews
5 of 5 stars Reviewed December 8, 2014

This was a very nice and clean hotel to stay in. The staff was very friendly and helpful and the breakfast was very yummy. Our room was very clean and comfortable and I definitely would recommend this to anyone I know.

Was this review helpful? Yes
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou for your review and kinds words regarding your stay at Best Western Waukesha Grand. It's guests like you that make our jobs so rewarding. Thanks again, and we look forward to serving your needs if your future travels bring you back to our area. Kellie Greuel Assistant Manager Best Western Waukesha Grand More 

New Holstein, Wisconsin
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 2, 2014

Very nice place. Good breakfast. Restaurant next door had great food. Front desk clerk recommended. Hot tub was warm and could have been a litter warmer. Just off of I - 94 but was lots of good shopping near.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou for your review and kind words regarding your stay at the Best Western Waukesha Grand. It's guests like you that make our jobs so rewarding. We look forward to seeing you in your future travels to our area. Thanks again and have a wonderful Christmas. Kellie Greuel Assistant Manager Best Western Waukesha Grand More 

Beloit, United States
1 review
3 of 5 stars Reviewed November 24, 2014

the location from 2 separate GPS lead us to an off ramp heading to Milwaukee NOT THE ENTRY of the HOTEL. Customer Service was average, not helpful but polite. the pool was clean and answered a call to the rec area of concern in a prompt manner with politeness.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review and kind words regarding your stay at the Best Western Waukesha Grand. We are truly sorry that you had a difficult time finding our location, but all in all in sounds like you had an enjoyable time during your stay with us. We look forward to serving your needs again in the future if... More 

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Additional Information about BEST WESTERN Waukesha Grand

Address: 2840 North Grandview Boulevard, Pewaukee, WI 53072
Phone Number:
Location: United States > Wisconsin > Pewaukee
Price Range (Based on Average Rates): $
Number of rooms: 97
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Also Known As:
Best Western Waukesha Grand Hotel Pewaukee
Best Western Pewaukee
Pewaukee Best Western

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