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All 4 Pewaukee hotels

BEST WESTERN Waukesha Grand

2840 North Grandview Boulevard, Pewaukee, WI 53072
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Ranked #3 of 4 hotels in Pewaukee
A recent review
4 of 5 stars reviewed 3 days ago
AZMary89 Phoenix, Arizona
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  • Reviews (95)
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95 people have reviewed this hotel

Traveler rating
    34
    28
    22
    7
    4
See reviews for
45
14
7
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In a good location near freeway and shopping. Rooms could use a little updating but are clean and windows open for fresh air. Beds comfortable, bathroom a bit small but functional. Breakfast area kept tidy. Would be nice if lobby area counter had plugs for charging while having breakfast, etc...

Was this review helpful? Yes 1
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review and kind words about Best Western Waukesha Grand. All of us here hope that you had a great stay while you were with us and we welcome the chance to serve you and your family again in your future travels to our area. The charging outlets were a great idea by the way. Thanks... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Not a good visit. We arrived at 3pm for check in and several other patrons we're waiting in the seating area around the desk. Find out the rooms haven't been cleaned yet and everyone is waiting to check in. We were told it was a 30 minute wait, in the meantime another family walks in and gets their room before... More

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

On behalf of myself and my staff we would like to apologize for not meeting your expectations during your stay with us. We do however appreciate your business and would love the opportunity to better serve you and your family in the future if you would allow us to. As for the furniture in the rooms, it is all being... More

Elcho, United States
1 review
4 of 5 stars Reviewed 1 week ago

This location has always been my choice motel to stay at. I have to travel for work once in a while and when in the area make this Best Western my home away from home. The rooms are always clean and well kept. The lobby is always clean and there is always friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review and kind words regarding Best Western Waukesha Grand. Myself and my staff are happy that you enjoyed your recent stay with us, and eagerly await your return. Thankyou for staying with us during your travels to our area and we will see you next year. Thanks again and have a great day!! More

Chicago, IL
Top Contributor
78 reviews 78 reviews
29 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights while attending the State Fair. Had booked at another BW hotel but canceled after learning it was no longer a BW property (Midway Hotel, Brookfield). Room was comfortable with big flat screen TV, Fridge & Microwave & Coffee Maker. Guests with dogs are on the first floor for easy outdoor access. Breakfast offering was typical... More

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review of the Best Western Waukesha Grand. Your kind words are very much appreciated. We would love the opportunity to serve you again in your future travels to our area. Thanks again and have a great day!! More

Saint Paul, Minnesota
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean. The evening clerk was efficient though rather Asperger's-like in his interactions; the morning clerk was brisk and abrupt but efficient. The maids were gracious. The problems? The breakfast food was nearly inedible, and the decor atrocious. There is a strange copper metal nailed to the walls in the elevator. My room was a puke yellow. The... More

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou for your review of the Best Western Waukesha Grand. Myself and my staff would like to apologize for not meeting your expectations during your stay with us. We do however appreciate your business and would like the opportunity to serve you better in the future. Thanks again and have a great day!! More

Chicago, IL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Used this hotel for a family trip to Milwaukee. Went to Miller Park for a night game. Woke up the next morning and had breakfast before we checked out and went to the zoo. New carpet, above average gym, nice pool, solid breakfast. Perfect fit for my family.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review and kind words of Best Western Waukesha Grand. We appreciate your business and look forward to seeing you in your future travels to our area. Thanks again and have a great day!! More

Brookfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Management was not helpful when they had an error on reservations for our ball team. They gave up 3 of our rooms to others for a Dog Show Event in town that weekend so they could charge double the price to them rather than our group rate!!! They were installing new carpeting until 10pm on Friday night and back at... More

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

On behalf of myself and my fellow staff I wish to apologize for not meeting your expectations during your stay at Best Western Waukesha Grand. I will be following up with my staff so future guests do not have a similar experience to yours. More

Pewaukee, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Parking it awful, tight parking in the parking lot if you're lucky to get a spot. We had to park in a neighboring business lot. Not to mention the toilet kept running and we couldn't find someone to address the issue with it.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review of the Best Western Waukesha Grand. We are truly sorry that we did not meet your expectations during your stay with us. We do however appreciate your business, and hope that you will give us another chance to better serve you in the future. Thanks again and have a great day!! More

Green Bay
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Bed was comfortable. Bathroom was handicap accessible and could've used a little more attention (tile was missing along bottom of wall by shower and underside of seat needed a little extra attention). Room was clean and comfortable. Staff was friendly and helpful. New carpeting was being installed in the hallways and entrance looked like it had been redone since out... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your review and kind words of the Best Western Waukesha Grand. We look forward to seeing you again in your future travels to our area. Thanks again and have a great day!! More

Oconto Falls, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Quick and easy check in. I stayed for the local dog show - no problems with having my dog stay there. Bedroom was clean and spacious. Smoke free and didn't smell like smoke at all which is always a nice thing. Good amount of breakfast options (hot and cold). Carpet in the hallways was being replaced but did not disrupt... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwaukesha, Front Office Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou very much for your kind words and review of the Best Western Waukesha Grand. We truly appreciate your business and look forward to seeing you in your future travels to our area. Thanks again and have a great day!! More

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Additional Information about BEST WESTERN Waukesha Grand

Address: 2840 North Grandview Boulevard, Pewaukee, WI 53072
Phone Number:
Location: United States > Wisconsin > Pewaukee
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Waukesha Grand Hotel Pewaukee
Best Western Pewaukee
Pewaukee Best Western

40 photos of this hotel

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Dining (6)
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Pool/beach area (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Number of rooms
97

Questions & Answers

Questions? Get answers from BEST WESTERN Waukesha Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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