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BEST WESTERN Waukesha Grand

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2840 North Grandview Boulevard, Pewaukee, WI 53072
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BEST WESTERN Waukesha Grand
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180 Reviews from our TripAdvisor Community

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pontiac, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

great hotel. stayed 2 night and everything was perfect the room was clean and bathroom was spotless. breakfast was very good. customer service was amazing. Good Location of hotel right off the highway and close to many restaurants and fast food.

Review collected in partnership with Best Western

Helpful?
Thank Alejandra R
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. We are glad that you enjoyed your time here with us and hope to see you in the future if your travels bring you back to our area. Thanks again and have a great week!!! Kellie Greuel Assistant Manager Best... More 

marathon, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Was a nice hotel. Parking was a little confusing for being behind the hotel. Breakfast was good and the breakfast area was clean. Check in service was good. Heater could have put out a little more heat. Was a very cold night outside.

Review collected in partnership with Best Western

Helpful?
Thank Linda H
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your great review. I'm glad that you enjoyed yourself during your stay with us at the Best Western Waukesha Grand. It sure WAS cold outside that night, wasn't it? Have a great week and we look forward to seeing you again if your future travels bring you back to our area. Kellie Greuel Assistant Manager Best... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Disgusting stains on windows should have been cleaned. Water stained ceiling was disgusting and is need of repair. Stucco on walls was applied poorly and was chipping off in several places. There was no telephone book in the room. Guest directory stated breakfast to be served until 10:00, but staff told us 9:30. Check-in took over 10 minutes with no... More 

Review collected in partnership with Best Western

Helpful?
Thank F6860XWbrians
Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

Stayed here for 2 nights. At check in, we saw a small handwritten sign on the front desk stating there was construction on the 3rd floor. We were given a room on the first floor so no problem, right? Wrong. All day long there was a loud constant drone. We were told that they were removing tile and could not... More 

Helpful?
1 Thank Lisa B
Janesville, United States
1 review
4 of 5 stars Reviewed November 29, 2015

Extremely friendly and caring staff efficient breakfast staff kept things fresh and warm close to on and off highway ramps easy access to many amenities. We have stayed here twice in the past 4 months. Would come back here next trip also.

Review collected in partnership with Best Western

Helpful?
Thank Mary F
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. I'm glad that you enjoyed yourself while you were here and that you became a repeat guest. Have a great week and we'll see you next time. If I don't see you before the holidays I would like to wish... More 

Kenosha, Wisconsin
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 13, 2015

Stayed for one night during a basketball tournament at Center Court. Beds were average, room was clean, ample towels and comfortable room. Our refrigerator made a loud noise but we didn't need it so I just unplugged it. Breakfast eggs were terrible but the sausage and biscuits were fine. Pool and hot tub were nice but lots of chlorine. Better... More 

Helpful?
1 Thank Jack S
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. We are glad that you enjoyed your stay with us and hope to see you in the future if your travels bring you back to our area. Have a great week and thanks again!!! Kellie Greuel Assistant Manager Best Western... More 

Lawrence, United States
1 review
5 of 5 stars Reviewed November 1, 2015

This Best Western is a great option for the area. Close to my family, shopping and restaurants. Staff friendly and very helpful. Clean with a great breakfast. This makes for my second stay and will stay again. My father left behind a health moniter, and the staff went out of their way to contact me so that I could return... More 

Review collected in partnership with Best Western

Helpful?
Thank Rebecca M
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for the great review! You and your Dad are awesome, and we can't wait to see you two again. (Even if your Dad calls me 'Donna'....lol) You guys have a great week and we'll see you next time. Kellie Greuel Assistant Manager Best Western Waukesha Grand More 

Kaukauna, Wisconsin
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 30, 2015

Stayed one night while visting a friend who suggested this hotel. Check in was quick and pleasant. Room seemed ok could have probably used a little more cleaning but nothing that was disgusting. Kellie at the front desk was very helpful with getting us info on ant questions we had. Room heater was an older model and the low heat... More 

Helpful?
Thank auctioneerDePere
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. We're glad that you had a good time during your stay and that you enjoyed our hot breakfast in the morning. We look forward to seeing you again in the future if your travels bring you back to our area.... More 

Rochester
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 21, 2015

We always stay at this hotel while visiting family in Waukesha County. The rooms are clean and comfortable, the breakfast is very generous, and the pricing is great value. We always enjoy the hot tub and pool and the staff has always been helpful.

Review collected in partnership with Best Western

Helpful?
Thank Janet B
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. Myself and my staff are glad that you and your family had a great time here once again. We look forward to seeing you again next year!! Thanks again and have a great upcoming weekend. Kellie Greuel Assistant Manager Best... More 

Milwaukee, Wisconsin
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 19, 2015

I stay at this hotel once a year, its minutes from the expo center, where I go to the Feargounds. I like how its close to freeway, theres restaurants & bars within walking distance, even a pick and save grocery store. Plus they have a pool, jacuzzi, and gym. I love there breakfst in the morning, waffles, eggs, bacon, pasteries,... More 

Helpful?
Thank karyn k
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. It was great seeing you again this year, and we look forward to seeing you for many years to come!! Thanks again for the great review and we'll see you next time. Have a great upcoming weekend. Kellie Greuel Assistant... More 

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