I stayed here the first week of March to visit my husband who was participating in a substance abuse program at Hazelden. I was dreading the trip, thinking that the hotel would be in the middle of nowhere and I would be lost without my GPS and car. Luckily, when I called to make my reservation, Barbara (who turned out... More

Was a very clean place the staff was super friendly and accommodating. The kids swam and had a great time. Pool wasn't huge but good enough. They brought out swim sticks/rings for the kids and had extra goggles. Breakfast was fine, enough to fill your stomach. Would stay here again. Just may need a little updating but I'm not picky.... More

My husband and I stopped at a nearby Holiday Inn, but it was booked. River Valley Inn was recommended so we proceeded there and got a room. Ours was a large king room and was very comfortable. There was a large TV, coffee maker, sofa, desk, but no hair dryer, shampoo/conditioner, or laundry bags. The room was clean and the... More

This was my second stay and again everything was fine. No problems, room was clean and comfortable. It's very convenient for my needs. Staff was nice and breakfast was good. There are not a lot of options in the area, there is a Holiday Inn in the next town or two up but it's quite expensive and not nearly as... More

We stay at this hotel several times a year when visiting family in the area. Sometimes the staff is nice, other times downright rude. This hotel needs updating fast. The beds and pillows are hard, the towels tiny and very scratchy, both our rooms had broken toilet seats, and there are no hair dryers or irons in the room. On... More

Stayed at this hotel for a weekend get away and thought this small town would be great. Hotel was very clean and had a great home style feeling. My room was very large for a small hotel, flat screen tvs were great. Staff was exceptionally friendly, owned and operated by husband and wife with two kids. I was looking for... More

Ok I read the reviews. I stayed here to visit my friend and his family in Osceola. There are not many options in this part of the state. I had absolutely no problems during my 4 days here. The staff was very nice. The place is owned and operated by a family (mom, dad and two kids) who moved from... More

Simply put...horrible customer service,unprofessional staff and a unclean hotel. You are better off camping somewhere in the area rather than paying to stay at this joke of a hotel

My family and I stayed here during Thanksgiving to visit family in the area. Everything was to my satisfaction. My kids really enjoyed the indooor pool, jacuzzi and breakfast in the morning. Osceola is a lovely town with a beautiful waterfall we visit every year. Seems as though all of the negative comments about the property are from a wedding... More