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All 6 Onalaska hotels

Holiday Inn Express Onalaska (La Crosse Area)

2.5 of 5 Hotel   |   9409 Highway 16, Onalaska, WI 54650
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57%
Ranked #4 of 6 hotels in Onalaska
A recent review
5 of 5 stars Reviewed February 20, 2014
Tammy K Spencer, South Dakota
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83 people have reviewed this hotel

Traveler rating
    25
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    25
    9
    2
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36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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There are newer reviews for Holiday Inn Express Onalaska (La Crosse Area)
See the most recent reviews
Spencer, South Dakota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

I wanted to extend a huge thank you to Adrian at the Reservations desk at the Holiday Inn Express in Onalaska, WI. He went above and beyond his duties to cancel my reservation there with him and make me another reservation at the Holiday Inn in Austin, MN when my daughter, 2 1/2 year old grandson and myself were forced... More

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write an excellent review about our hotel staff! We are very proud of our staff and rest assured I will share these positive comments with Adrian. We are glad we could find a hotel that was closer, and that you arrived safely! More

Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 7, 2014

Start with the positives: Great hotel with an excellent location, close to a lot of retail and restaurants. The hotel itself is very nice, the rooms are large and have a nice couch/seating area for guests. We didn't use the pool but it seemed pretty standard. The breakfast in the morning was pretty good too. All in all, the hotel... More

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to... More

Madison, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 16, 2013

Check in experience was great, the girl behind the desk was awesome, even though she didn't notice my Platinum status. First impression, the hotel needs a facelift, old, worn, stains, and a few words carved into the wood on the dividing wall between the couch & bed. When I see this kind of stuff it tells me the hotel doesn't... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Dear Greg T, Thank you for taking the time to review our property. It's really nice to hear your positive feedback on our hotel location. We're conveniently located only five miles from both historic downtown La Crosse and the beautiful Mississippi River. I appreciate your compliments on our front office staff despite our lapses on the recognition of your IHG... More

Hampton, Virginia
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 12, 2013

We always love HIE's, and this one went above and beyond. First, I have to mention the awesome staff, including the most gorgeous young lady I've ever seen working in a hotel..wow. OK, to more important and useful information. :) The staff were all awesome, the room was the most comfortable that we've stayed in at an HIE; had 2... More

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for the review of our property! I’m always pleased to hear our staff and accommodations met the needs of our guests and warranted such a positive review from you. Comments like yours are very helpful to other travelers coming to our area, so I appreciate you taking the time to write this review. Please come see us again! More

Gillette, Wyoming
Top Contributor
241 reviews 241 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 6, 2013

The hotel is right off the the highway on #16. Greeted as IHG Priority Club Member by the friendly front staff and a nice quiet, well appointed, recently remodeled room. The bed was comfortable, LOTS AND LOTS of pillow choices and drapes blocked the outside light very well. The room and common areas were very clean. Breakfast is free and... More

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for staying with us as well as sharing your positive experience. I am so pleased to hear that the staff, location and services provided by our hotel exceeded your expectations. We also want to thank you for being a valued member of IHG Rewards Club. We hope to see you again soon! More

Greenwood, Indiana
Top Contributor
110 reviews 110 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 17, 2013 via mobile

The hotel is conveniently located near the highway and places to eat. Greeted by friendly front staff and a nice quiet room, always pluses. The bed was comfortable and drapes blocked the outside light very well. The room and common areas were very clean. Breakfast is free and typical HIE fare.

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write a review! We are glad that you enjoyed your stay with us and please come see us again soon! More

Waukee, Iowa, United States
2 reviews
4 of 5 stars Reviewed October 4, 2013 via mobile

I have stayed at this hotel in the past and found it to be clean with easy access to shopping and entertainment. That said, last time I was in town, I thought I'd give the competition a look to see if I was missing anything. Well, turns out I was missing kids running the halls late at night, no food... More

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you very much for your kind comments regarding our hotel! I am glad you enjoyed your stay even more than your first stay with us. We look forward to hosting you again! More

Columbus, Georgia
Top Contributor
106 reviews 106 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 29, 2013

This hotel has some of the nicest people working at the desk and in the common areas. While breakfast is typical Holiday Inn fare, the food was always replenished and fruit was available. Would stay here again. The mattresses were OK, but will soon be worn out.

Was this review helpful? Yes
ShawnMcAlister, Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you so much for the excellent review! Our staff takes great pride in providing our guests with the highest level of customer service possible and we could not be more proud of them. Thank you for the great recommendation. More

Hartland Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 11, 2013

We found that this Holiday Inn Express is in need of updating. The overall appearance of the hotel looked weak, interior paint looked shabby, room hallways and doors looked somewhat beat up. The bed was comfortable, however that was about the extent of it. The continental breakfast was ok at best. The area didn't feel as clean and maintained as... More

Was this review helpful? Yes
ShawnMcAlister, Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write a review. We take our guest comments very seriously and strive to provide comfortable accomodations. We're very sorry you were not satisfied with your hotel stay. Again, thank you for your feedback. Please come stay with us again. More

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 12, 2013

We had reservations to stay here but ended up being moved to another hotel nearby due to the act that the toilet in the suite we were to occupy was out of order. Cannot comment on anything else except for the fact that HI sent us to a motel that we loved! The nicest part was that HI paid for... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Dear Linda C, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you... More

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Additional Information about Holiday Inn Express Onalaska (La Crosse Area)

Address: 9409 Highway 16, Onalaska, WI 54650
Phone Number:
Location: United States > Wisconsin > Onalaska
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Onalaska (La Crosse Area) 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Onalaska (La Crosse Area) Hotel Onalaska
Holiday Inn Onalaska
Onalaska Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel in the Greater LaCrosse Area. Whether corporate or leisure travel brings you to our premiere location, our friendly and professional associates are sure to make you feel appreciated and welcome. The hotel is located just minutes from the Mississippi River, historic downtown LaCrosse and UW LaCrosse. Begin your day with our Express Start Breakfast Bar featuring our signature hot cinnamon rolls, and hot breakfast items such as scrambled eggs, sausage, bacon and biscuits with gravy. All of this plus fresh brewed Smart Roast coffee, juice, cold cereal, yogurt and bagels .Our newly renovated hotel features spacious, contemporary guest rooms with complimentary high speed wireless Internet access and local phone calls. Work out in our fitness center or relax in our heated indoor swimming pool and whirlpool. The Holiday Inn Express Hotel, Onalaska is located across the street (walking distance) from TGI Fridays, all guests receive a 15% discount with room key. For those who prefer to relax and dine in, Room Service is available from TGI Friday's Nightly 5pm-10pm On site meeting accommodations for up to 40 people. Stay 'smart' when you stay at the Holiday Inn Express Hotel. Pet Friendly Hotel! ... more   less 
Number of rooms
75

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