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All 6 Onalaska hotels

Holiday Inn Express Onalaska (La Crosse Area)

2.5 of 5 Hotel   |   9409 Highway 16, Onalaska, WI 54650
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Ranked #5 of 6 hotels in Onalaska
A recent review
4 of 5 stars reviewed 1 week ago
Jokefawcett Fall Creek, Wisconsin
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78 people have reviewed this hotel

Traveler rating
    22
    21
    25
    9
    1
See reviews for
35
10
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Fall Creek, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has made a lot of very nice modifications for the last two years. The only downside is still the pool and hot tub area. Not that that is not functional just not updated. The exercise room has been updated and is now fairly adequate. Decent place to stay in the outskirts of La Crosse Wisconsin.

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Appleton, WI
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here in March while attending the state basketball tournament in La Crosse. We very much enjoyed our stay. The service was great - - especially from the ladies at the front desk. After having just stayed at a hotel in Milwaukee where the rooms were cramped, with no pool, no Wi-Fi except in lobby, no... More

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ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Wow, thank you for such a wonderful review of our property! We are pleased you enjoyed your stay with us and appreciate your positive comments. Please come stay with us again! More

Waukesha, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 13, 2014

was surprised by how big the room was. liked that it was the pull out sofa was seperated a little from the bed. the hallways were a little out of date but that wouldn't stop me from coming back. the staff were friendly and helpful.

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ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write a review! We are pleased to hear that you enjoyed your stay with us and thank you for the kind comments regarding our staff. I will be sure to pass them on! We look forward to hosting you again when you return! More

Dells
2 reviews
5 of 5 stars Reviewed March 11, 2014

This Holiday Inn Express is perfect. The clerks at the front desk were friendly and helpful. The rooms were updated and were well taken care of. Kids loved the pool and breakfast was not only awesome but ....hello....FREE! Walked over to the Olive Garden and had a great dinner there. Tons of shopping surrounding the hotel.Shilo was the woman I... More

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ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Wow, what a fantastic review! Thank you very much for the kind words. We are pleased that you enjoyed your stay with us and will definitely share this with the front desk staff! Thanks again and we look forward to hosting you again. More

Appleton, Wisconsin
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 6, 2014

Came for business and only stayed one night with no plans of staying again. My room was filthy, almost seemed like they didn't even clean or care about their hotel. My bathroom had hair everywhere and stains on the mirror. Then every chair in the room had some sort of stain on it, just disgusting. The staff was also sort... More

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ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

We apologize that your stay wasn't satisfactory back in September. We have made many improvements and changes to our facility since then, but definitely appreciate your comments and will use them to continue to improve our hotel. Thank you again for your comments and we sincerely hope you will give us another try when you are in the area. More

Spencer, South Dakota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

I wanted to extend a huge thank you to Adrian at the Reservations desk at the Holiday Inn Express in Onalaska, WI. He went above and beyond his duties to cancel my reservation there with him and make me another reservation at the Holiday Inn in Austin, MN when my daughter, 2 1/2 year old grandson and myself were forced... More

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write an excellent review about our hotel staff! We are very proud of our staff and rest assured I will share these positive comments with Adrian. We are glad we could find a hotel that was closer, and that you arrived safely! More

Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 7, 2014

Start with the positives: Great hotel with an excellent location, close to a lot of retail and restaurants. The hotel itself is very nice, the rooms are large and have a nice couch/seating area for guests. We didn't use the pool but it seemed pretty standard. The breakfast in the morning was pretty good too. All in all, the hotel... More

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ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for taking the time to write your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to... More

Madison, Wisconsin
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 16, 2013

Check in experience was great, the girl behind the desk was awesome, even though she didn't notice my Platinum status. First impression, the hotel needs a facelift, old, worn, stains, and a few words carved into the wood on the dividing wall between the couch & bed. When I see this kind of stuff it tells me the hotel doesn't... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Dear Greg T, Thank you for taking the time to review our property. It's really nice to hear your positive feedback on our hotel location. We're conveniently located only five miles from both historic downtown La Crosse and the beautiful Mississippi River. I appreciate your compliments on our front office staff despite our lapses on the recognition of your IHG... More

Hampton, Virginia
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2013

We always love HIE's, and this one went above and beyond. First, I have to mention the awesome staff, including the most gorgeous young lady I've ever seen working in a hotel..wow. OK, to more important and useful information. :) The staff were all awesome, the room was the most comfortable that we've stayed in at an HIE; had 2... More

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for the review of our property! I’m always pleased to hear our staff and accommodations met the needs of our guests and warranted such a positive review from you. Comments like yours are very helpful to other travelers coming to our area, so I appreciate you taking the time to write this review. Please come see us again! More

Top Contributor
204 reviews 204 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 6, 2013

The hotel is right off the the highway on #16. Greeted as IHG Priority Club Member by the friendly front staff and a nice quiet, well appointed, recently remodeled room. The bed was comfortable, LOTS AND LOTS of pillow choices and drapes blocked the outside light very well. The room and common areas were very clean. Breakfast is free and... More

Was this review helpful? Yes 1
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for staying with us as well as sharing your positive experience. I am so pleased to hear that the staff, location and services provided by our hotel exceeded your expectations. We also want to thank you for being a valued member of IHG Rewards Club. We hope to see you again soon! More

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Additional Information about Holiday Inn Express Onalaska (La Crosse Area)

Also Known As:
Holiday Inn Express Onalaska (La Crosse Area) Hotel
Holiday Inn Express Onalaska (La Crosse Area) Hotel Onalaska
Holiday Inn Onalaska
Onalaska Holiday Inn
Address: 9409 Highway 16, Onalaska, WI 54650
Phone Number:
Location: United States > Wisconsin > Onalaska
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Onalaska
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Onalaska (La Crosse Area) 2.5*
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel in the Greater LaCrosse Area. Whether corporate or leisure travel brings you to our premiere location, our friendly and professional associates are sure to make you feel appreciated and welcome. The hotel is located just minutes from the Mississippi River, historic downtown LaCrosse and UW LaCrosse. Begin your day with our Express Start Breakfast Bar featuring our signature hot cinnamon rolls, and hot breakfast items such as scrambled eggs, sausage, bacon and biscuits with gravy. All of this plus fresh brewed Smart Roast coffee, juice, cold cereal, yogurt and bagels .Our newly renovated hotel features spacious, contemporary guest rooms with complimentary high speed wireless Internet access and local phone calls. Work out in our fitness center or relax in our heated indoor swimming pool and whirlpool. The Holiday Inn Express Hotel, Onalaska is located across the street (walking distance) from TGI Fridays, all guests receive a 15% discount with room key. For those who prefer to relax and dine in, Room Service is available from TGI Friday's Nightly 5pm-10pm On site meeting accommodations for up to 40 people. Stay 'smart' when you stay at the Holiday Inn Express Hotel. Pet Friendly Hotel! ... more   less 
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