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Holiday Inn Express Onalaska (La Crosse Area)

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9409 Highway 16, Onalaska, WI 54650
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Holiday Inn Express Onalaska (La Crosse Area)
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Holiday Inn Express Onalaska (La Crosse Area)
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101 reviews from our community

Traveler rating
    33
    29
    27
    10
    2
See reviews for
40
19
6
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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right here
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check in was quick and room was clean and quiet. Breakfast was fine. Great location, close to restaurants and shopping. Staff was very friendly. The pool area was nice and the kids loved having the pool to themselves mostly, since we stayed in the middle of the week. We requested a late check out and it was granted even though... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Since late fall, I've stayed at this Holiday Inn Express in Onalaska (Lacrosse Area) 6 different weekends. I have come for graduate work at Viterbo University. Shawn and his staff have never disappointed. The staff at the front desk are efficient and friendly. The rooms are always meticulously prepared, and the hot morning breakfast (I especially enjoy the fresh pancakes!)... More 

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you so much for the compliments on our staff! I will make sure that Shawn reads this review personally. We're so glad that your stays with us have been good ones! More 

Audubon, Iowa
1 review
5 of 5 stars Reviewed January 23, 2015

I enjoy staying at the Holiday Inn Express in Onalaska. It is very convenient to get to. Great places to eat close by. Shopping close by. The rooms are clean and quiet. The breakfast is amazing for travelers. Even when the hotel is full, the hallway are kept quiet at night.

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

We always love and appreciate hearing such great things said about our hotel! We are so glad that you had a wonderful stay with us. We look forward to seeing you again in the future! More 

Madison, Wisconsin
1 review
2 of 5 stars Reviewed January 20, 2015

The room was nice and big but the bathroom was not clean and we found long, black hair inside BOTH beds. The fitted sheets were very old, gray and dirty-looking. Not what I would expect from a Holiday Inn.

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

We apologize sincerely that you have had this experience with us. We pride ourselves in having clean, friendly rooms for all of our guests. We are so sorry that wasn't the experience you had with us. Please feel free to contact us here at the hotel directly so we can make this right with you. 608 783 6555 Kind regards,... More 

Wisconsin
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2015

Our room was really nice, very spacious! It was also very clean and the appliances and amenities were updated. I'm always impressed with the breakfasts at Holiday Inn Expresses... I realize that they are nearly the same at each location but I still rant and rave about them. I really appreciate getting a decent breakfast at a hotel, and not... More 

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you so much for the kind words about our hotel! We always love hearing that our guests enjoy our locations. We hope to see you again in the near future. More 

Ural'sk, Orenburg, Russia
2 reviews
3 of 5 stars Reviewed January 8, 2015

Clean room, decent breakfast. Lots of restaurant options nearby. I work on the Internet and the connection speeds were very slow. Would not recommend for the traveler who requires decent Internet access.

Was this review helpful? Yes
ShawnMcAlister, Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

We love hearing that our guests enjoy our convenient location of our property. And thank you for letting us know that our internet access needs attention. We will make sure that someone takes a look at that as soon as possible. Thank you for writing a review on your stay with us! More 

Champaign, Illinois
Top Contributor
60 reviews 60 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 8, 2015

It's a Holiday Inn Express so the rooms are pretty standard to any other Holiday Inn Express. The staff however is very friendly and helpful. There was some sort of tournament and a bunch of children were staying there and kept running up and down the hall. We had to complain about the noise twice. I was reaching for the... More 

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for writing a review on our hotel! We apologize again for the noise and disturbances you experienced during your stay. Our staff does our very best to enforce quiet hours when we have large groups in on the weekends. We always love hearing that our guests appreciate our customer service! We hope that you will stay with us... More 

Madison, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2014

You know what to expect with HIE. We were not disappointed. It was clean and comfortable. The front desk staff was friendly and helpful. We got a great restaurant recommendation. We would stay here again.

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

We're so glad to hear that you had a good stay with us! We hope to see you again in the future. More 

Cottage Grove, Wisconsin
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 23, 2014

This hotel is nicely located on the main drag near lots of shopping. I was immediately impressed with the size of the rooms. Great sitting area separate from the beds, flat screen TV, large bathroom. The only minor issue would be some mold under the rim of the toilet. Other than that, room was otherwise clean and beds very comfortable.... More 

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for all of your kind words about our hotel and your stay here with us! We always love to hear that our guests have a fantastic stay with us. We hope to see you again the next time you're in the area! More 

Wausau, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 20, 2014

My boyfriend and I were in town for a family wedding when we stayed at this hotel. We found our room to be quite nice as well as the hotel itself. The staff was very friendly and accommodating and the breakfast had a good selection. However, the WIFI strength was poor and our room was covered in dust. We also... More 

Was this review helpful? Yes
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review

Thank you for writing a review! We apologize that everything wasn't up to standard during your stay. We hope to see you again the next time you're in town! More 

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