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Comfort Inn

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1223 Crossing Meadows Dr., Onalaska, WI 54650-8560
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1 room 1 guest
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Comfort Inn
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85 Reviews from our TripAdvisor Community

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Traveler rating
    24
    22
    18
    16
    5
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32
7
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (19)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (11)
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Appleton
Level Contributor
202 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 1 week ago

This Comfort Inn had one of the best breakfasts....hot food, hardboiled eggs, bagels, cheese, yogurt, etc. The room was clean and the employees at the desk were extremely nice. My one complaint is the small patio off the pool. This could be such a delightful area. However the tables and chairs were dirty and there was a broken chair. A... More 

Was this review helpful? Yes
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Dear Judy, We would like to thank you for taking the time to complete our online survey. I have spoken to the maintence department about the patio. We have done some cleaning back there and a fresh coat of pain as well. Feedback from our guests is very important to us and your input helps with our continuing efforts to... More 

Minneapolis, Minnesota
Level Contributor
11 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We booked our preferred room in advance based on a referral from a local, but upon arrival the smell of stale smoke hit us like a wall as we entered the room. The room itself looked fine, clean, etc. We called right away, and the desk clerk came up immediately and agreed with us, though she called it 'musty'. The... More 

Was this review helpful? Yes
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the smell of the room on your recent visit. I have shared your feedback with housekeeping and maintence to ensure we handle these types of situations... More 

Travelers are raving about these Onalaska hotels

The Colony, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

When we arrived the greeting by the staff was outstanding. They were friendly and very helpful. Then the problems started. My wife and I had reserved a King Suite the largest and most expensive room in the Hotel. There was a problem though it was on the 2nd floor and there was NO elevator in the Hotel. I have to... More 

Was this review helpful? Yes
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding with having no exercise room or laundry room on your recent visit. I wish we would have been able to have the room type you requested... More 

Dundas, Minnesota
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon arrival we were informed that they ran out of room card keys and only had one security key available. If this key was lost there would be a $20 charge for replacement. When we entered the room, while it was clean and organized, we found the 2 "Queen" beds were a bit of an exaggeration. Their definition of "Queen"... More 

Was this review helpful? Yes
IA
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

you could tell the hotel has been around awhile, it was clean and the staff was very kind and helpful. The breakfast needed a little help. The waffle station, I was told had not been working for awhile. Breakfast items, coffee needed to be filled in better since the hotel was full.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
152 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 18, 2015

While the staff were very friendly and helpful, there were technical difficulties that did not make for a pleasant stay. The door nearest our room was not responsive to the electronic key. Instead we had to march our two little dogs through reception, something we'd prefer not to do. When we checked in the keys to our door did not... More 

Was this review helpful? Yes
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding keys and the other issues on your recent visit. I have shared your feedback with the staff to ensure we handle these types of situations differently... More 

Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 19, 2015

We put in a extra long day driving, and were pretty tired. The desk clerk was so nice and pleasant to deal with , it made check in easy. She went the extra mile to accommodate us and retrieved a refrigerator, so our stuff wouldn't spoil. I appreciated that very much. Every thing else was pretty standard as expected. Rooms... More 

Was this review helpful? Yes
Ashley N, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2015

This place was reasonably priced, clean, comfortable room. Pool. Very quiet. Although I was initially told $15 fee for service dog, I was not charged. I didn't see a lot or restaurants nearby I know there were some. I checked in late. Descent breakfast offered I would definitely stay here again

Was this review helpful? Yes
Ashley N, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Albert Lea, Minnesota
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 16, 2015

Easy check in with our reservation, nice queen room, frig & micro. Good pillows, mattress was not very comfortable though, & we had big foot staying above us. thump-thump-thump half the night. TV channel choices sucked. Decent breakfast.

Was this review helpful? Yes
Ashley N, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Monticello, Minnesota
Level Contributor
101 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 12, 2015

Spend a lot of time on the road for work. Hotels kinda fade from one into another. This place stands out because of the staff. When you walk in after a weekend home and the hound man has your key cards ready and remembers your name, puts a smile on your face. Stayed here a number of weeks. Enough that... More 

Was this review helpful? Yes
Ashley N, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ashley Nau... More 

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