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Comfort Inn

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1223 Crossing Meadows Dr., Onalaska, WI 54650-8560
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1 room 1 adult
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Comfort Inn
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92 Reviews from our TripAdvisor Community

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Milwaukee, Wisconsin
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I usually stay at the HI Express, but their rate was way too high for me this time. This hotel was just fine. Like other Comfort Inns, the room was clean, the bed was comfortable, TV had enough channels, and there was a decent breakfast. I will probably come back again.

Helpful?
Thank JMfromMKE
Pewaukee, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 18, 2015

The Hotel Manager, and Staff are very Nice and Helpful. The Hotel is Clean, and has a Very Good location for getting to all things the La Crosse area has to offer. This Property is always my first choice when I travel to this Area, and don't want to Over - Pay for a Motel.

Helpful?
Thank Doug K
Ashley N, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
3 of 5 stars Reviewed October 31, 2015

The room was clean, the breakfast adequate, the staff accommodating and friendly (especially the woman tending the breakfast). Our room was on the second floor and I wished we'd known there was no elevator.

Helpful?
Thank Susan M
Ashley N, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

montana
Level Contributor
149 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed October 30, 2015

Immediately right off the interstate. Stayed only one night. Used points, so the stay was free. Room was clean, but smelled of smoke or musty smell. Pressure of water in shower not so good, and we missed Breakfast (our own fault at 10:40am). Too much in a hurry so no time to tell front desk any of it.

Helpful?
Thank flyboy1320
Ashley N, General Manager at Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regards to your room. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying... More 

Rapid City, South Dakota
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 20, 2015

After a long day of driving we decided to stop here and was not disappointed. Charlie (front Desk) was very upbeat and friendly even with us checking in at midnight. The room was very clean and comfortable. Would definitely stay here again.

Helpful?
Thank Michael F
Ashley N, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 15, 2015 via mobile

The sheets were the only things that looked clean! We arrived late and that was the only thing I checked before crashing for the night. While the room had a very odd stink to it we had tried to air it out while getting something to eat. This morning as I was using the bathroom & started to look around... More 

Helpful?
1 Thank Peepsintheknow
Ashley N, General Manager at Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regards to your room. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying... More 

Hennessey, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed September 15, 2015

Was charged $191.00 for a one night stay. I don`t care what events were going on that weekend that was an outrageous amount for a one night stay at a Comfort Inn. Room was just ordinary, Needed a rollaway and the bedding on the rollaway was not even a match. Breakfast the next morning was far from even looking good.... More 

Helpful?
Thank purpleturtle1
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room rate on your recent visit. I have shared your feedback with your management to ensure we handle these types of situations differently in the... More 

Appleton
Level Contributor
232 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed August 18, 2015

This Comfort Inn had one of the best breakfasts....hot food, hardboiled eggs, bagels, cheese, yogurt, etc. The room was clean and the employees at the desk were extremely nice. My one complaint is the small patio off the pool. This could be such a delightful area. However the tables and chairs were dirty and there was a broken chair. A... More 

Helpful?
Thank Judy B
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Dear Judy, We would like to thank you for taking the time to complete our online survey. I have spoken to the maintence department about the patio. We have done some cleaning back there and a fresh coat of pain as well. Feedback from our guests is very important to us and your input helps with our continuing efforts to... More 

Minneapolis, Minnesota
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed August 13, 2015

We booked our preferred room in advance based on a referral from a local, but upon arrival the smell of stale smoke hit us like a wall as we entered the room. The room itself looked fine, clean, etc. We called right away, and the desk clerk came up immediately and agreed with us, though she called it 'musty'. The... More 

Helpful?
Thank JSWeyek
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the smell of the room on your recent visit. I have shared your feedback with housekeeping and maintence to ensure we handle these types of situations... More 

The Colony, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 7, 2015

When we arrived the greeting by the staff was outstanding. They were friendly and very helpful. Then the problems started. My wife and I had reserved a King Suite the largest and most expensive room in the Hotel. There was a problem though it was on the 2nd floor and there was NO elevator in the Hotel. I have to... More 

Helpful?
Thank Xanadu345
Ashley N, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding with having no exercise room or laundry room on your recent visit. I wish we would have been able to have the room type you requested... More 

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