We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Onalaska hotels

Comfort Inn

2.0 of 5 Hotel   |   1223 Crossing Meadows Dr., Onalaska, WI 54650-8560
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn to your Saves list
Comfort Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
53%
Ranked #5 of 6 Hotels in Onalaska
A recent review
3 of 5 stars Reviewed August 5, 2014
Joshua J Heber City, Utah
Write a Review

65 reviews from our community

Traveler rating
    16
    18
    13
    13
    5
See reviews for
16
27
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Lakewood, Wisconsin, United States
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Should have complained or asked for an immediate refund...only reason we didn't is this was the last stay at the end of vacation..just too tired to deal with it. Room reeked of mold & mildew! I turned on the air conditioner & immediately turned it OFF...the smell coming out of it was horrible! Thankfully the windows worked so we kept... More

Was this review helpful? Yes 1
Heber City, Utah
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 5, 2014

The hotel is located in a retail district close to the river. It was advertised as having renovated rooms, which was mostly true. The beds seemed new and some of the furniture. But the walls and bathrooms were aged. The breakfast was decent, typical of Quality Inn. I would rate it as 2.5 stars.

Was this review helpful? Yes
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for taking your time and reviewing our hotel, however I think you reviewed the wrong hotel. The Brookstone Inn just recently converted to a Quality Inn and I believe that is the hotel you meant to review. More

Paris, Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed at the Comfort Inn in Onalaska, WI for 2 nights in July 2014, We were traveling the Great River Road and had not made any reservations. We were traveling with our dog and they allow pets at no extra cost. The room was clean and comfortable. The beds were a bit soft for our liking, but it was not... More

Was this review helpful? Yes 1
Ontario
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

I read some of the reviews for this hotel and some were really looking for something wrong. We were very happy with our stay. The rooms were cheerful and nice. I loved the 2 types of pillows and having 4 on each bed. I even checked what brand of pillows they were because I got the best nights sleep. But... More

Was this review helpful? Yes 1
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for the wonderful review on Trip Advisor. I’m glad you were happy with your stay and loved our new pillows. I have gladly sold pillows to guests in the past, and now I keep extras on hand because of having multiple guests requesting to buy our pillows. Thank you again for the great review and hopefully you are... More

Fond du Lac, WI
Top Contributor
58 reviews 58 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 1, 2014

This motel is pretty close to major highways, located in a retail area. It has some age on it and is a little beat up in some respects, like the bathroom. The staff is friendly and efficient. The breakfast area is small and you feel like other guests are on top of you while you eat. Also, many items were... More

Was this review helpful? Yes
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for taking your time and review our hotel on Trip Advisor. You are correct that we are located just off interstate 90 (exit 4) which is located near many restaurants and retail stores. Unfortunately, our property does have some limitation due to its age, but we make up for it with our service and cleanliness. Thank you again... More

Bayfield WI, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 29, 2014

I was tired from a long drive when I checked in. I got to my first floor room and found there was no frig or microwave. When I made the reservation on-line, the website I used showed that there were those things in the room (not that you have to request them). So, I called the front desk and she... More

Was this review helpful? Yes
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for taking your time and review our hotel on Trip Advisor. I would like to apologize for the less than perfect stay. First, we try to accommodate any request as best as possible i.e. first floor, microwave and / or refrigerator, quite room. However, it is not a guarantee that will be able to accommodate every request, every... More

Ripon, Wi
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2014

This is my 2nd review for this hotel. Once again the staff went above and beyond in customer service. My car alarm malfunctioned and woke up a few of their guests but both guys (I forget their names, but they'll remember) were fantastic to me and once again very helpful. I didn't get the handicap access room this time...booked too... More

Was this review helpful? Yes
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for being a loyal guest to the Onalaska Comfort Inn and I’m glad your return stay was as wonderful as the first. It’s always great to hear that my staff went above and beyond with their customer service and overall hotel cleanliness. Both are easy for us to control and make the difference between a good stay and... More

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014 via mobile

Everyone is friendly and the rooms are clean and comfy! Location is also great! Breakfast was also well stocked and I enjoyed my blueberry waffle. The AM front desk worker (Kyle, I think was very friendly even though he was very busy. I will be recommending this hotel to anyone coming to the area.

Was this review helpful? Yes 1
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for the wonderful review. It is always nice to hear from a guest that had a great memorable stay. I will be sure to share your review with Kyle and thanks him for his friendly service. Thank you again and I hope we see you soon. More

Cottage Grove
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 4, 2014

Arrived WD May 21, 2014, on the final leg of our "Great River Road" trip. Unfortunately, this Comfort Inn appears to be in the guts of the business district. At the time of our stay, a parking lot was being constructed at a new business across the street, ... and our room overlooked a downed fence to the loading dock... More

Was this review helpful? Yes
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel on Trip Advisor. First, I would like to apologize of behalf of my entire hotel for being less than exceptional. I’m happy to hear that you were pleasantly receive and professionally checked in, however I am disappointed about the room cleanliness you experience. I will check and clean the PTAC unit to ensure it... More

Virginia Beach, VA
Top Contributor
94 reviews 94 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed May 19, 2014

I can't believe I am actually writing a negative review for a Comfort Inn. I routinely stay at CIs, so it's sad to have to write this. Visited this particular CI for a family wedding nearby. We stayed three nights mainly because we had paid ahead. What we liked: 1. Our room, all three days that it was serviced, was... More

Was this review helpful? Yes
Ryan K, General Manager at Comfort Inn, responded to this review

Thank you for taking your time to write a review on our hotel. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy and for that I sincerely apologize. You brought up multiple points that are within my staffs control and can and... More

Owners: What's your side of the story?
If you own or manage Comfort Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Address: 1223 Crossing Meadows Dr., Onalaska, WI 54650-8560
Phone Number:
Location: United States > Wisconsin > Onalaska
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Odigeo, Orbitz, Priceline, Tingo, Hotels.com, Choice Hotels, Venere and Otel so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Onalaska
Comfort Inn Onalaska
Onalaska Comfort Inn

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Onalaska with
any amenities