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All 4 Oconomowoc hotels

Olympia Resort: Hotel, Spa & Conference Center

3.0 of 5 Hotel   |   1350 Royale Mile Road, Oconomowoc, WI 53066
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Olympia Resort: Hotel, Spa & Conference Center
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Ranked #3 of 4 Hotels in Oconomowoc
A recent review
3 of 5 stars Reviewed September 15, 2013
Andrea T Minneapolis
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221 reviews from our community

Traveler rating
    36
    37
    43
    63
    42
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51
42
9
56
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Olympia Resort: Hotel, Spa & Conference Center
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 22, 2013

We stayed at this resort in July for a convention and again last night for the same reason. In July, one of the two elevators was not working for the hundreds of people there. We went to the restaurant for dinner. There were 3 other tables when we were seated. I had the buffet and my 2 companions ordered burgers... More

Was this review helpful? Yes 1
Minneapolis
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 15, 2013

This resort serves a good purpose! Our family was on our way to a wedding and stayed at the hotel as a pit stop on our way to Racine. The room had plenty of space, and was clean. The décor was a bit outdated, but is clean. The fish fry buffet was a great value, along with the morning breakfast... More

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Bishop's Stortford, Hertfordshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2013

Since I read that this resort had been updated I thought it would be better than it was. They have changed the bedding to be more modern but the carpet in the room was ripped and dirty. Bathrooms are still quite old too. Breakfast is good but on Monday there were only two waitresses on and the buffet was not... More

Was this review helpful? Yes 1
Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear holidayexpert86, Thank you kindly for taking the time to share your review. It is through feedback of our valued guests that we are best able to enhance our guest's experiences. I am delighted to hear that you enjoyed spending time at the outdoor pool area! It is a great summertime activity here. I have directed your comments regarding the... More

Sarnia, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 1, 2013

We are just finishing up our 4night stay at the Olympia Resort. What a disappointment! From the first night things were bad. The room looks like kids painted it. Omg, a resort. Harley Davidson recommended it, they must not have been to the resort first. We reported the disappointment with the manager the first night. They offered us a discount... More

Was this review helpful? Yes 3
Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Jamie48061, Thank you kindly for taking the time to share your review. It is through the feedback of our valued guests that we are best able to provide thoughtful and meaningful stays for future guest. The challenges that you have mentioned have been directly to the correct personnel to ensure they are corrected. If you would like to discuss... More

Travelers are raving about these Oconomowoc hotels

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 29, 2013 via mobile

Nice place. Really needs some updating, and ahot tub outside. Dining staff very friendly. Room heating. Cooling system needs tobe fixed. Bigger bathrooms. Challenges with trying to charge things to the room.

Was this review helpful? Yes 1
Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Mary S, Thank you kindly for taking the time to share your review. I have noted your challenges to the correct personnel. Since your stay, we have upgraded our computer systems in order to make room charging an effortless experience, and our maintenance department has inspected each climate control unit to ensure perfect working condition for our guests. Should... More

Oconomowoc, Wisconsin
2 reviews
5 of 5 stars Reviewed August 16, 2013

My husband and I are current 'guests' and couldn't be happier. This is a busy location during the last of summer with conventions, weddings and conventions. Our room amenities far exceed our expectations and the staff has been always been helpful. Yes, the do get very very busy but they are truthful in telling you if there is a wait... More

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Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Jana R, Thank you kindly for taking the time to share your review. It is an honor to have you as our guest, and we look forward to creating an unmatched experience day after day! More

Milwaukee, WI
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 29, 2013

We recently stayed at Olympia for a wedding. The hotel definately needs updating. It just didn't feel clean and had a smokey smell. They also allow pets, and there was a dog barking for nearly an hour outside my room. Walls were so thin that I could hear the guy in the next room peeing. Wouldn't stay there again.

Was this review helpful? Yes 3
Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear HNYMOONER28, I would first like to thank you for taking the time to share your stay at Olympia Resort. It is through feedback of our valued guests that we are best able to improve our guest experiences. I would also like to sincerely apologize for the less than satisfactory challenges you have encountered. Each day, our team strives to... More

Las Vegas, Nevada, United States
1 review
4 of 5 stars Reviewed July 26, 2013

Staff is very friendly and helpful . It has everything- my room was very nice, and I had a outside patio, that included 2 lounge chairs. My view was of their own lake, with a fountain in the middle, lots of trees, sand volley ball court, horseshoes, outside pool with cabana that served drinks and food Huge grass picnic area... More

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Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Wayne W, I would like to thank you kindly for taking the time to review your most recent stay at Olympia Resort! It is always a pleasure to hear the feedback of our valued guests & their getaways. I am delighted to hear that you found the Resort atmosphere to be to your liking, and that you had plenty... More

Madison
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 24, 2013

I was there just this past week for a convention. I had no maid service for four days in the hotel. The hotel staff were rude and it took over 1/2 hours to straighten out questions with my hotel bill. Still not sure if the debits and credits on my charge card ended up double charging me for one or... More

Was this review helpful? Yes 2
Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear MadisonBobber, I would like to thank you kindly for taking the time to review your most recent stay with us here at Olympia Resort. Also, I would like to apologize for the less than satisfactory services that you have mentioned. Each day, our team strives to exceed our guest's expectations, and it is with regret that we missed the... More

Milwaukee, Wisconsin
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2013

I was impressed with this hotel! My first stay was not long enough, so Im returning again for 3 days! It has everything- my room was very nice, and I had a outside patio, that included 2 lounge chairs. My view was of their own lake, with a fountian in the middle, lots of trees, sand volley ball court, horseshoes,... More

Was this review helpful? Yes
Sara L, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Karyn K, Thank you kindly for sharing your recent experience at Olympia Resort! I am delighted to hear that you were able to find a getaway filled with great enchantment here, and that you are able to come back again! It is always a pleasure to be able to host accommodations for new and repeat guests, and we are... More

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Additional Information about Olympia Resort: Hotel, Spa & Conference Center

Address: 1350 Royale Mile Road, Oconomowoc, WI 53066
Location: United States > Wisconsin > Oconomowoc
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Olympia Resort: Hotel, Spa & Conference Center 3*
Number of rooms: 190
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Also Known As:
Olympia Hotel Oconomowoc
Olympia Village

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