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All 4 Oconomowoc hotels

Olympia Resort: Hotel, Spa & Conference Center

3.0 of 5 Hotel   |   1350 Royale Mile Road, Oconomowoc, WI 53066
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Olympia Resort: Hotel, Spa & Conference Center
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Ranked #3 of 4 Hotels in Oconomowoc
A recent review
5 of 5 stars reviewed 1 week ago
H R Oconomowoc, Wisconsin
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222 reviews from our community

Traveler rating
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    43
    63
    42
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51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Oconomowoc, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I only have experienced the Spa, pool, and beauty of the hotel. I felt like a celebrity and I could have the spa virtually all to myself for only $10! I am in love. This place is absolutely gorgeous in every way and I felt so entirely pampered.

Was this review helpful? Yes 1
Round Lake, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 8, 2014

I visited this hotel on business, the food in Ricks restaurant was mediocre at best ( don't bother with the complementary breakfast buffet, it was bad to say the least). The room rate was reasonable, however the room was in desperate need of updating as well as a GOOD cleaning. I will only stay there again if nothing else in... More 

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to share your experience at our Hotel. I appreciate your comments regarding your recent stay at Olympia Hotel and Conference Center. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank... More 

Neu Wulmstorf, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 16, 2014

first night : duvets without covers second day : duvets disappear andwe are left with thin bed linen third day : no room service at all - we catched finally some covers for another freezing night fourth day : room service yeahhhh fifth day : left hotel by 07:00 morning back by 16:00 ... no room service, only after complaining... More 

Was this review helpful? Yes
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to share your review. It is through the feedback of our guests that we are best able to enhance our amenities. I do want to apologize that your stay was not an enjoyable one. Please be assured that your comments have been forwarded to the appropriate staff to be corrected at once. It is... More 

Travelers are raving about these Oconomowoc hotels

Westbrook, Maine
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

A business trip brought me to this resort just outside of Milwaukee, WI. An easy drive from Thurgood Marshall Airport to a very large resort with nice grounds, a lake view room. A beautiful lobby and friendly staff greet you. Public areas were clean. Many nooks and crannies to sit and socialize. A very long walk from the guest rooms... More 

Was this review helpful? Yes 2
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

EllenM1958 I appreciate your comments regarding your recent stay at Olympia Hotel & Conference Center. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive... More 

chicago
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 13, 2014

Long story short, despite everything I'm about to point out, I'd still consider staying here again. We had a great time in the area and a little dirt never killed anyone. After numerous pleasant stays here about 15-20 years ago we returned to bike the Glacial Drumlin trail and were traveling with our dog. It hadn't changed a bit. All... More 

Was this review helpful? Yes 3
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to review our facility. I would like to sincerely apologize that your experience at Olympia was not up to par. I will make sure that your concerns do not get overlooked, and that the appropriate Departments receive this feedback in an effort to better our resort. Also going forward we are continuing to update... More 

Wausau
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

Like another reader said, at one point this was probably a nice place to stay. Employees are very friendly but place is very run down and dirty. When we were there a couple weekends ago there was a bassett hound convention! So there were literally bassett hounds everywhere!! Messes here and there and paper towels, cleaner sitting around for the... More 

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to tell us about your experience at Olympia Hotel and Conference Center. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Olympia, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2014

Olympia is an absolutely amazing place. I have taken the time to talk to many of employees and they all tell me the same things. The history of this place is way more fascinating than i can tell in detail. You need to hear it first hand from the people who work there , but the gist of it is... More 

Was this review helpful? Yes 6
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Jade F, Thank you for taking the time to review our Resort. Its always so nice to hear what a great time our guests have here at Olympia. Also thank your for appreciating Olympia's age, the things you said were so nice and very true. Hats off to all front desk employee's everywhere I will see that your generous... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 28, 2014

This was probably a nice hotel thirty years ago when they last remodeled. Unfortunately, that seems to be the last time they did anything more than add a coat of paint. The place is worn out. I think they are just biding their time waiting until it’s time to close the doors for good and don’t really want to put... More 

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Doug G, Thank you for taking the time to share your review of the Olympia Resort. It is through feedback of our valued guests that we are best able to enhance our overall guest experiences. I do want to sincerely apologize for the less than satisfactory challenges that you have mentioned. It is certainly our main priority to exceed... More 

Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 25, 2014

I was at the Olympia Resort for two different conferences in August and September of this year and found the accommodations very disappointing. Room cleanliness was a problem for many of the conference participants, some of whom had to be moved to a different room multiple times (complaints included dirty tissues in the bathtub belonging to a former guest; pillows... More 

Was this review helpful? Yes
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Emaolamit, Thank you for taking the time to let us know how your recent stay at our Resort was. I am glad to hear that the staff was accommodating. We are continuing to update the property, and hope you will choose us again for your future reservation needs. If you would like to contact me I would be happy... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2014

I stayed at the Olympia Resort recently for a conference. It is more impressive on the inside than the outside. The separate convention entrance is convenient for those that are not staying in the resort. The convention rooms were adequate however the HVAC system was loud and not very even. Other than that, the chairs were reasonably comfortable and the... More 

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Genemg, Thank you for sharing our experience at our Resort. I would like to thank you for the compliments on the food from Rick's Cafe. I do apologize for the substandard cleanliness on your guest room and will ensure that your concerns are directed to the appropriate department. We hope that you do stay again. Thank you, Candice B More 

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Additional Information about Olympia Resort: Hotel, Spa & Conference Center

Address: 1350 Royale Mile Road, Oconomowoc, WI 53066
Location: United States > Wisconsin > Oconomowoc
Price Range (Based on Average Rates): $
Hotel Class:3 star — Olympia Resort: Hotel, Spa & Conference Center 3*
Number of rooms: 190
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Also Known As:
Olympia Hotel Oconomowoc
Olympia Village

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