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Olympia Resort: Hotel, Spa & Conference Center

1350 Royale Mile Road, Oconomowoc, WI 53066
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Olympia Resort: Hotel, Spa & Conference Center
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Olympia Resort: Hotel, Spa & Conference Center
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240 reviews from our community

Traveler rating
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    66
    47
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bloomington, Minnesota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

First off, this hotel is in major need of upgrades to carpet, elevators, automatic entry doors and decor. We we greeted by a very friendly and helpful front desk associate who checked us in quickly and efficiently. On our way to the room we experienced a bad smell that remained just outside of the elevator on the 3rd floor the... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Guest service were very polite and very quick to getting me in my room right away. I would have to give the bar five stars good service good camaraderie very polite and a good atmosphere. The only negative thing I would have to say is I was unsatisfied with my first room but management helped me right away and got... More 

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Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Littlebuck1, Thank you for taking the time to let us know about your recent stay at the hotel. I am glad to hear that we exceeded your expectation with our costumer service. I am glad that they could fix your concerns for the duration of your stay, and hope to see you here again for your future lodging needs.... More 

Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I recently visited the O Spa at the Olympia Resort with a friend. Our bill was over $300 and the spa services were the WORST I have ever had. Facial consisted of hand lotion rubbed on my face once and a steam van positioned near my face for 1 minute. Massage was even worse. The staff member held my hand... More 

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear S L, Thank you for taking the time to write about your recent visit to our Spa. I would first like to apologize about your less than satisfactory services. I would like to assure you that all of our therapists are licensed and trained. We do customize the service to your liking upon request, unfortunately i understand that everyone... More 

Travelers are raving about these Oconomowoc hotels

Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I recently had the opportunity to stay at the Olympia Resort and had not really stayed here for several years. I was pleasantly surprised with the accommodations regarding both my room and the meeting spaces we were able to utilize. Everything was well addressed and received outstanding service. Jamie was one particular employee of Olympia who was a joy to... More 

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Wow what a great review. My team and I at Olympia are excited to hear that our daily mission has been accomplished with you. It is a reassurance that our recent renovation put us in the right direction to make our valued guest happier and more comfortable. I appreciate your recognition to each of our departments; believe me that is... More 

Sheboygan Falls, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Girls weekend getaway --we had a great experience. Tae at the spa desk extremely helpful and accomodating. Cathleen gave the best deep tissue massage, ever! Tony and Sara - bartenders- friendly, outgoing and attentive. It's the staff that make the place! Thanks for a great time. Tammy, Nancy & Tammy

Was this review helpful? Yes 1
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

I appreciate your comments regarding your recent stay at Olympia Hotel. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the... More 

Fond du Lac, Wisconsin
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were there for a couple retreat. The style is old and it smells musty when you walk in the front lobby. Nice lobby fireplace. Our room was large but lacking furniture. TV worked fine, but was very small. Bathroom had rusty ceiling tile grids and large areas that were missed on the last paint job. Caulking around the vanity... More 

Was this review helpful? Yes
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I would like to apologize for the less than satisfactory stay you had. I will ensure that the appropriate department is informed. I do hope that you will try Olympia Hotel again for your future lodging needs. Thank you, Candice Bergemann More 

Milwaukee, Wisconsin
Top Contributor
51 reviews 51 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 23, 2015

Ive been staying here, on & off ( summer and winter), for about 5 years. This is a huge place, with bars & restaurants inside the hotel. Its not perfect, theres a few issues with the spa, and the rooms are abit outdated. But especially during the summer, its woderful! Private location, with made lake, beautiful view of trees, volleyball... More 

Was this review helpful? Yes 2
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Dear Kayrn, Thank you for taking the time to let us know how your recent stay was. I am glad to hear that you had a wonderful time and will be back again for your next lodging needs. I have seen that you stay with us often and do appreciate it. I would love to do something special for your... More 

Milwaukee, Wisconsin
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 16, 2015

The hotel is a bit outdated but that I can live with. The rooms were not clean and my bead spread had blood stains on the underside. There was no housekeeping on my two day visit. The staff was nice but unorganized. At check in, a friend and I split the cost of the room. On the second night when... More 

Was this review helpful? Yes 5
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to let us know about your recent stay. Unfortunately we can not give you a key to a room that you are not registered on. I do understand that you did make a payment unfortunately making a payment on a room does not make you a registered. At the hotel we ensure every guests... More 

Eagle River, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

I had the privilege of being an Extended Stay Guest at Olympia Spa and Resort in January 2015. From my first contact with Michael McVey to book my reservation until my check out date I found my stay to be very positive and pleasurable. I was impressed with the entire Hotel staff from the Front Desk through Housekeeping. All were... More 

Was this review helpful? Yes 2
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you Diane for taking the time to review our hotel. I am so glad that you had such a great experience staying here. I will make sure to let our team members know how good of a job they're doing. I would also like to thank you again for choosing Olympia Hotel for your extended stay needs, and am... More 

Wausau, Wisconsin
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 11, 2015

Stayed at the "resort" (????) for three days/nights - SOOOOOOOOOOO dirty in the room and whoever painted in the facility should be fired. It took 45 minutes to get a cup of coffee at the restaurant and saw many others get up and leave without being waited on. Absolute filth on the floors (black dirt or mold in the bathroom... More 

Was this review helpful? Yes 4
Candiceviola, Front Office Manager at Olympia Resort: Hotel, Spa & Conference Center, responded to this review

Thank you for taking the time to share your review of the Olympia Resort. I would like to sincerely apologize for the less than satisfactory stay you have experienced at our hotel. I guarantee that your concerns will be forwarded to the appropriate Departments to make them aware of your situation, and to correct any issues we are having. Moving... More 

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