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Candlewood Suites Milwaukee Airport-Oak Creek

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6440 South 13th Street, Oak Creek, WI 53154
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Candlewood Suites Milwaukee Airport-Oak Creek
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Candlewood Suites Milwaukee Airport-Oak Creek
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42 reviews from our community

Traveler rating
    16
    14
    2
    8
    2
See reviews for
10
7
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Japanese first
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English first
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    (42)
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    (18)
  • Jun-Aug only
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Topeka, Kansas, United States
1 review
5 of 5 stars Reviewed January 15, 2015

We stayed here for the last 2 months. The hotel was very clean and the staff is awesome. Everyone who works here is genuine and friendly. From the front desk staff to the maintenance and cleaning staff. Very nice people. The beds are VERY COMFORTABLE. We had our 2 English Bulldogs with us and they were welcomed and loved. Very... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Hi DarrenS! Great to hear from you again and thank you for telling us about your time spent with us. We sure do miss those dogs! We appreciate you mentioning the comfort level of our beds. That has been our #1 things guest seem to enjoy lately. I am glad that is the case, as we expect many to be... More 

Grand Rapids, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2015

I am a fan of this hotel. If you book a Studio Suite you get a full kitchen with a stovetop, microwave, sink and full fridge. The internet is fast and reliable, I can VPN with no issues. I couldn't upload files to our server but I could access everything I needed to quickly. The bed is comfy and the... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Hello MittenLady, We would like to thank you for your recent stay at the Candlewood Suites Milwaukee Airport, and for taking the time to share your experiences with us. So glad to hear that you found the bed comfortable and the room spacious, those are our "bread and butter"! I do want to apologize that we did not properly inform... More 

thornton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed September 11, 2014

Be advised that if you have a reservation for a specific type of room, it is up to the hotel staff on whether you get the room when you arrive for your stay. I reserved and paid for a 1 bedroom 2 months in advanced and then was put into a two queen room. The room was very small for... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Good Evening Patt and Hello Again, Thank you for taking the time to provide us with valuable feedback again and for allowing me an opportunity to further listen and address your concerns from your stay. As you know, it is my goal to ensure that all of our guests fully enjoy their experience at the Candlewood Suites Milwaukee Airport hotel.... More 

1 review
1 of 5 stars Reviewed August 23, 2014

Just returned from staying here for a couple of nights. First of all, I made my reservation and paid for it 1 1/2 months in advanced. When I showed up, they did not have the room that I reserved and paid for. I was not offered anything for their mix up, so I paid for a 1 bedroom suite king... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings Patt M, Thank you for taking the time to provide us with valuable feedback and for allowing me an opportunity to listen and address your concerns from your stay. It is my goal to ensure that all of our guests fully enjoy their experience at the Candlewood Suites Milwaukee Airport hotel. I am very disappointed to hear that you... More 

Madison, WI
Top Contributor
62 reviews 62 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 27, 2014

We stayed at this property for a week and found some real pros and cons. First the pros: convenient to airport, expressway yet still quiet; full size refrig; good water pressure in shower; friendly staff; in room supplies of laundry detergent, dishwasher detergent, paper towels, etc.; in room laundry basket; dishwasher and full-size microwave; lightweight blanket in addition to duvet... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Dear Lady312, Thank you for taking the time to provide feedback on your stay. It is unfortunate the policies of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More 

Louisville, Kentucky
Contributor
19 reviews 19 reviews
4 hotel reviews
5 of 5 stars Reviewed July 1, 2014

my boyfriend and I lived here for 5 months due to his work. We couldn't have asked for a nicer home away from home!!! the staff was wonderful, and did everything to make our stay as comfortable as possible!!

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings Carrie! Thank you for your kind words and feedback about the hotel. Your time and response is definitely appreciated and valued. It was a pleasure having you both as part of our Candlewood Suites Milwaukee family while here for work. We certainly miss you guys already! I am glad that our staff was able to make you both feel... More 

Green Bay, Wisconsin
Top Contributor
115 reviews 115 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed June 29, 2014

My wife and I stayed here due to its proximity to the airport. That was really the only good thing about the hotel. The rooms look and feel old. The bed was just ok and the pillows were super thin. This is a lower end hotel. Thank goodness we only had to spend one night here.

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings TravelerJohn48! Thank you for providing feedback about your stay at the Candlewood Suites Milwaukee Airport-Oak Creek during your recent overnight with us. Presumably you chose us due to our location near the airport as you may have been taking a trip. We thank you for that. I am certainly disappointed to hear about your dissatisfaction with your guest experience.... More 

chicago
1 review
5 of 5 stars Reviewed June 29, 2014

This is one of the cleanest hotels I've ever stayed at. Nice full service kitchen, great free coffee, friendly staff, comfortable beds. What more does a traveler need? Only con is that is smelled like they had just shampooed the carpets. As far as smells go it wasn't so bad.

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Good Afternoon Asherah123! We wanted to thank you for recent stay with us, as well as tell you thank you x2 for your kind words! We are humbled that you consider our hotel one of the cleanest you have ever stayed at. We value all of our guests opinions and you can be assured we will continue to work hard... More 

Northern Wisconsin
Top Contributor
85 reviews 85 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 29, 2014

We had a nice stay here. The staff were really friendly and helpful. Our plans changed, and we needed to check in early and called the evening before to see if this could happen. They were able to accommodate this for us. The room was spacious and comfortable enough. It has a dishwasher, fridge/freezer, stove, dishes, table & chairs, etc.... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Hello glad2bhome4! First let us say thank you for choosing the Candlewood Suites Milwaukee Airport during your recent trip to the Milwaukee area! Secondly, we appreciate you taking the time out of your busy schedule to provide feedback. We value this very much so that we know what we need to improve upon. We are glad to hear that you... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed April 23, 2014

Super comfortable beds and super friendly and helpful staff. We stopped here on the way to and from a medical consult in another state. The medical consult turned into an emergency room visit and then a hospital stay that lasted for a week although each day the doctors thought they might release us the next day. The staff went out... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Good Day Rose3162!, Thank you for taking the time to inform us of your experience at our hotel. First off, glad to hear that everything seems to be okay from your doctor visit. We are sorry that you had to visit us under those circumstances. We are elated to learn that our staff took great care of you. As you... More 

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