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Candlewood Suites Milwaukee Airport-Oak Creek

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6440 South 13th Street, Oak Creek, WI 53154
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Candlewood Suites Milwaukee Airport-Oak Creek
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Candlewood Suites Milwaukee Airport-Oak Creek
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46 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • English first
  • Japanese first
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    (46)
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    (21)
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Lincolnshire, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

For all of you trying to negotiate your way towards a reasonable, negotiated rate for stay, look elswhere. This establishment happily offered a great deal only to take it back within a day of arriving. Classic bait and switch. If you're staying in the area, please consult with others.

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings Andrew S, Thank you for providing us feedback. I would greatly appreciate the chance to talk with you directly to address your situation. I want to understand more of the specifics of how this occurred and rectify it for you moving forward. We always honor all rates that were quoted at the time of booking, and I want to... More 

Washington DC
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 22, 2015

My usual hotel was full so I stayed here. I didn't realize they only clean once a week. Since I stayed only 4 days, my room did not get cleaned. Full kitchen with everything in good working order and a window that opened so that was a plus. There was hair on the toilet seat and more stuck on the... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Dear lee510, Thank you for taking the time to write a review about our hotel. I am glad that you found our hotel staff friendly. I apologize for any inconvenience you may have experienced with the noise levels during your recent stay. These concerns you have mentioned have been taken into serious account and will be considered for improvements. I... More 

Yokosuka, Japan
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 14, 2015

This hotel serves its purpose well - it's near the airport, it has a big fridge, dishwasher, a good tv, and microwave, and the wifi is average (there are many wifi choices, and "Candlewood7" was the fastest on the 3rd floor). The room was clean and the bed was comfortable. Their system messed up my smoking preference (I double-checked, I... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Hi AndersonMW, How cool that you stayed with us all the way from Japan! We appreciate you taking the time to share your experience with us and others. So glad to hear that you found the in-suite amenities suitable for your needs, they are definitely high on many peoples' lists. I can tell you that we are working on upgrading... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 30, 2015

Booked this place based on the price. There are some really awesome hotels with indoor pools and such that I wished I researched a little better with similar rates. Location is near airport but not many restaurants in walking distance so have to use their shuttle service.

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings Stephen R, Thank you for choosing to stay at the Candlewood Suites Milwaukee Airport and for providing feedback to us. We are glad to hear that you found value in our hotel, but are saddened to learn that you were unable to take advantage of our unique partnership with our sister hotels that allows for usage of their pools... More 

Topeka, Kansas, United States
Level Contributor
7 reviews
5 of 5 stars Reviewed January 15, 2015

We stayed here for the last 2 months. The hotel was very clean and the staff is awesome. Everyone who works here is genuine and friendly. From the front desk staff to the maintenance and cleaning staff. Very nice people. The beds are VERY COMFORTABLE. We had our 2 English Bulldogs with us and they were welcomed and loved. Very... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Hi DarrenS! Great to hear from you again and thank you for telling us about your time spent with us. We sure do miss those dogs! We appreciate you mentioning the comfort level of our beds. That has been our #1 things guest seem to enjoy lately. I am glad that is the case, as we expect many to be... More 

Grand Rapids, Michigan
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 13, 2015

I am a fan of this hotel. If you book a Studio Suite you get a full kitchen with a stovetop, microwave, sink and full fridge. The internet is fast and reliable, I can VPN with no issues. I couldn't upload files to our server but I could access everything I needed to quickly. The bed is comfy and the... More 

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Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Hello MittenLady, We would like to thank you for your recent stay at the Candlewood Suites Milwaukee Airport, and for taking the time to share your experiences with us. So glad to hear that you found the bed comfortable and the room spacious, those are our "bread and butter"! I do want to apologize that we did not properly inform... More 

thornton, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed September 11, 2014

Be advised that if you have a reservation for a specific type of room, it is up to the hotel staff on whether you get the room when you arrive for your stay. I reserved and paid for a 1 bedroom 2 months in advanced and then was put into a two queen room. The room was very small for... More 

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Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Good Evening Patt and Hello Again, Thank you for taking the time to provide us with valuable feedback again and for allowing me an opportunity to further listen and address your concerns from your stay. As you know, it is my goal to ensure that all of our guests fully enjoy their experience at the Candlewood Suites Milwaukee Airport hotel.... More 

1 review
1 of 5 stars Reviewed August 23, 2014

Just returned from staying here for a couple of nights. First of all, I made my reservation and paid for it 1 1/2 months in advanced. When I showed up, they did not have the room that I reserved and paid for. I was not offered anything for their mix up, so I paid for a 1 bedroom suite king... More 

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings Patt M, Thank you for taking the time to provide us with valuable feedback and for allowing me an opportunity to listen and address your concerns from your stay. It is my goal to ensure that all of our guests fully enjoy their experience at the Candlewood Suites Milwaukee Airport hotel. I am very disappointed to hear that you... More 

Madison, WI
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed July 27, 2014

We stayed at this property for a week and found some real pros and cons. First the pros: convenient to airport, expressway yet still quiet; full size refrig; good water pressure in shower; friendly staff; in room supplies of laundry detergent, dishwasher detergent, paper towels, etc.; in room laundry basket; dishwasher and full-size microwave; lightweight blanket in addition to duvet... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Dear Lady312, Thank you for taking the time to provide feedback on your stay. It is unfortunate the policies of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More 

Louisville, Kentucky
Level Contributor
19 reviews
4 hotel reviews
5 of 5 stars Reviewed July 1, 2014

my boyfriend and I lived here for 5 months due to his work. We couldn't have asked for a nicer home away from home!!! the staff was wonderful, and did everything to make our stay as comfortable as possible!!

Was this review helpful? Yes
Aaron B, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review

Greetings Carrie! Thank you for your kind words and feedback about the hotel. Your time and response is definitely appreciated and valued. It was a pleasure having you both as part of our Candlewood Suites Milwaukee family while here for work. We certainly miss you guys already! I am glad that our staff was able to make you both feel... More 

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