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Value Inn Motel

2.0 of 5 9420 S 20th Street, Oak Creek, WI 53154 (Formerly Milwaukee South Knights Inn)
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Value Inn Motel
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18 reviews from our community

Traveler rating
    3
    5
    5
    2
    3
See reviews for
7
4
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Crandon, Wisconsin, United States
1 review
1 of 5 stars Reviewed 1 week ago

I have never stayed in a motel that was so disgusting. There was dust on everything. Cobwebs that went from the lamp to the corner of the wall. there was dead bugs in the corner by the lamp. took a shower to find mold on the shower curtain. There was three of us in the room with only one bath... More 

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Dirk S, General Manager at Value Inn Motel, responded to this review

Dear Randi M in Crandon, with regard to this "review," your fraudulent complaint is disallowed for the following reason(s): 1.) This is your first and only review. 2.) You were not the registered guest. 3.) The room was registered to Tiffany Boothe (Meinecke) who, upon investigation, is a former employee of this hotel who I hired in 2004. 4.) Tiffany... More 

Milwaukee, WI.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 9, 2014

A few months ago we were having some construction done so our house was not safely inhabitable for almost 2 weeks. At a regular hotel that's about 2K! I got a rate of $38 a night before taxes at the Value Inn. Refrigerator, microwave, full cable TV w/HBO. Everything in the room was old, but the room was clean. Housekeeping... More 

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2 reviews
3 of 5 stars Reviewed November 3, 2014

The motel is ok. I've stayed there for two summers with no complaints. The only problem i have is the longer you stay the staff seems to lose respect for the paying costumer. After two years they became some what rude if the bill was not paid by 11 am sharp. My company refused to deal with the staff after... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 4, 2014

I have stayed at many motels/hotels in area and I do like the stay. Very nice area and great for price. Unfortunately the last three times we stayed we had some problems in which I notified the front office and they did nothing. In the middle of the night we were woken up three times starting at 3am due to... More 

Was this review helpful? Yes 1
Dirk S, General Manager at Value Inn Motel, responded to this review

I can be reached at 414-761-3807, valueinns@yahoo.com, via our website: valueinnmotel.com, and/or my business cards are available 24/7 at our Front Desk. Thank you, Dirk Smith General Manager More 

Toronto, Canada
Top Contributor
73 reviews 73 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 22, 2014

For under $50 it was really not bad. Basic cleanliness, safe location right off the interstate. No breakfast but there are a bunch of places right nearby. A little tricky to find, especially with the construction. I found the easiest was to make a right after the Shell and then immediately right again. As for the hotel, the room had... More 

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Dirk S, General Manager at Value Inn Motel, responded to this review

Just a note of thanks for taking the time to review your stay with us. Your feedback enables us to only improve going forward, especially when it is legitimate and honest feedback. Thanks again and I do hope you'll give us another try in the near future. Regards, Dirk Smith General Manager Value Inn Motels More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 26, 2014

I have stayed there a couple times during summertime. The bed are very very old, sinking in the middle when I laid on it and when I lifted the sheets off and the mattress cover, the mattresses are stained and they are shredding around the edges. The carpeting is full of stains and spills. I always wore my flip flops,... More 

Was this review helpful? Yes 4
Dirk S, General Manager at Value Inn Motel, responded to this review

Thank you for taking the time to review your stay with us. Also, congratulations on your first review with TripAdvisor. TripAdvisor is perhaps the industry leader for reviewing LEGITIMATE stays at respective properties. Regarding your review of your stay with us, we regret not having the opportunity of addressing all of your comments and dislikes since this is the first... More 

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 17, 2014

This hotel has what some would call "old world charm". It doesn't look that great on the outside, and could use a little updating. But overall it's well worth the money. The staff was very friendly and helpful. We were called within a few minutes of getting into the room to make sure everything was ok. We asked for extra... More 

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 12, 2014

We chose Value Inn based on the price ($50 an night) and reviews. We got what we paid for. The staff was super friendly and called us to check if our room was okay. The tub had not been cleaned and had hairs in it. Someone promptly came to our room and tried to clean it out. The staff was... More 

Was this review helpful? Yes 1
Dirk S, General Manager at Value Inn Motel, responded to this review

Congratulations on submitting your first TripAdvisor review! TripAdvisor is a great resource for considering options on your travel needs. I do apologize for the less than satisfactory stay you encountered. As being the one who personally cleaned your tub after you voiced your concerns from our follow up call, we were unaware of your other numerous complaints regarding your room.... More 

Aliquippa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 11, 2014

We asked to see the room prior to paying, and at first glance it looked okay so we checked in. Well, we soon found out that we should have checked it out a bit better. We found French fries between the bed and the wall, and the carpets were not clean too clean. I refused to walk in bare feet... More 

Was this review helpful? Yes
Dirk S, General Manager at Value Inn Motel, responded to this review

Just a note of thanks for taking the time to submit your feedback regarding your stay with us. I apologize for the less than satisfactory experience you encountered, but unfortunately this is the first we are hearing of your dissatisfaction. We regret not having the opportunity to make it right for you during your stay. We gladly would have cleaned... More 

Naperville, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

We stayed one night to be near the state fair. Location is great! We enjoyed the charming style of the motel with it's exterior room entry. It has a very comfortable feel. Clean room and excellent value for the money! :)

Was this review helpful? Yes 1
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Additional Information about Value Inn Motel

Address: 9420 S 20th Street, Oak Creek, WI 53154 (Formerly Milwaukee South Knights Inn)
Location: United States > Wisconsin > Oak Creek
Price Range (Based on Average Rates): $
Hotel Class:2 star — Value Inn Motel 2*
Number of rooms: 110
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