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Comfort Suites Milwaukee Airport

Certificate of Excellence
3.0 of 5
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6362 S 13th St, Oak Creek, WI 53154
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Choice Privileges Points
Comfort Suites Milwaukee Airport
Best prices for: 1 room 1 guest
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Ranked #1 of 8 Hotels in Oak Creek
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Brook L Au Sable Forks, New York
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244 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Au Sable Forks, New York
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I just arrived home from my trip to Milwaukee. I stayed at The Comfort Suites Friday & Saturday (3/27 & 3/28). Upon my arriving I was blown away by the overall hotel. I was traveling with my 2 year old out to visit my sister. I arrived earlier then scheduled, I went and explain that to the front desk who... More 

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Pleasant View, Tennessee
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is situated among other hotels, restaurants, airport, and easy access. The staff was very friendly at check in and provided us each 3 drink tickets for their "happy hour" and a coupon to a recommended steak house - which we went to. Upon arrival in my room with a king sized bed, I rounded the corner and there... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for an early flight to hawaii. Was nervous about the area around the airport. Was pleasantly surprised. Staff was super friendly and helpful, from the front desk to the bartender to the security guard. 3 free drinks per person was a great surprise to get us started on our journey. Room was clean and we slept well.... More 

Was this review helpful? Yes 1
tdamato, Front Office Manager at Comfort Suites Milwaukee Airport, responded to this review

It is always a pleasure to know that we are meeting our guests wants and needs for their stay and I want to thank you for all the positive feed back! We understand that being so close to the airport worries some but our whole team would like to thank you again for giving us a try. We hope to... More 

San Diego, California
Top Contributor
171 reviews 171 reviews
155 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a very comfortable hotel in every way.....from the helpful front desk to good breakfast and comfortable room. Only issue I had was with wifi which was immediately resolved by the 24 hour wi fi tech support 800 number. Very convenient for flying out of Milwaukee airport....only about 3/4 miles to the airport. Lots of restaurants and shopping within... More 

Was this review helpful? Yes 1
tdamato, Front Office Manager at Comfort Suites Milwaukee Airport, responded to this review

Thank you so much for the positive feed back! It is always a pleasure to accommodate our guest with everything we have to offer. We hope that you come back to visit us next time you are in the Oak Creek area. Have a wonderful day, Bethany Bosseau Front Desk Manager More 

Madison, Wisconsin
1 review
3 of 5 stars Reviewed February 9, 2015

The front desk lady was very rude. We did not get our.wrists bands for the pool. Went to get them and lady told us we did .and she was going to put it in the reservation file that we had gotten double wrists bands.

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tdamato, Front Office Manager at Comfort Suites Milwaukee Airport, responded to this review

I do apologize on behalf of our whole staff. We do try our best to keep track of the number of pool bands on the weekend for safety reason however that does not give the right for our staff to be rude about the situation. Once again I do apologize and would like you to know we will be having... More 

Chicagoland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 1, 2015

Stayed here one night for business. Very clean and fresh, doesn't seem like a 15 year old property. Friendly and professional staff. Hope to return to this location soon. Recommended to anyone visiting the area.

Was this review helpful? Yes 1
tdamato, Manager at Comfort Suites Milwaukee Airport, responded to this review

Thank you giving us such great feed back! It is always wonderful to hear that we have exceeded the exceptions of our guests and provided the best customer service that we have to offer. We hope to see you the next time you are in the Oak Creek area. Bethany Bosseau, Front Desk Manager More 

Northern Wisconsin
Top Contributor
85 reviews 85 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed here for a couple of nights when we were in town for a going away party for some friends. The staff were very friendly and helpful to us. We took advantage of their shuttle service, which they provided at no cost. The front office supervisor, Mahalia Kirk, when above and beyond and out of her way to help... More 

Was this review helpful? Yes 1
tdamato, Manager at Comfort Suites Milwaukee Airport, responded to this review

We would like to thank you so much for the positive feed back on our hotel. It is always a pleasure to know that we left such a great impression on you. We will be sharing with all of our staff the kind words you have spoken and hope to see you the next time you are in the Oak... More 

Brandenburg, Kentucky, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

We had some issues over the holidays at this hotel. It took a little for them to get on board with their internal issues but have finally taken upon themselves to fix the issues internally. They have assisted my sister with the stolen phone issue. Thank you to Jeff for helping us get this resolved. I believe they will work... More 

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tdamato, Manager at Comfort Suites Milwaukee Airport, responded to this review

Dear Sherry G, I would first like to thank you for the update on your past stay. We feel that we can only get better with the information that is relayed to us from our guest. All of our staff will continue to make efforts to provide excellent service and to provide all our guest with a great stay. Thank... More 

Wausaukee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 16, 2015

If you book thru Expedia or Priceline or any other 3rd party you will be charged an extra 50.00 to park and fly at this hotel. Just wanted to make people aware of this. The website says free parking so we were mislead by this. We ended up paying the 50.00 and with the cost of what we paid on... More 

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tdamato, Manager at Comfort Suites Milwaukee Airport, responded to this review

Dear Lori H, I would like to apologize for any inconvenience or mislead information you received for book a 3rd party reservation but would also like to thank you for understanding that it was not our fault. We would like to thank you for sharing this with with future park and stay guest as well. We hope that we were... More 

Seven Lakes, NC
Top Contributor
50 reviews 50 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 8, 2015

Stayed here many times before. The main attraction is the indoor very large kids pool for our grand kids. Check in was a breeze and being a Choice Hotels member, we got a free upgrade. Room was awesome and everything was great. We did a BOGO promotion and have a certificate for free night stay ( we paid rack rate... More 

Was this review helpful? Yes 1
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review

Dear Catfish47, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It's great to... More 

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