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Holiday Inn Express Hotel & Suites Milwaukee-New Berlin

2.5 of 5
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15451 West Beloit, New Berlin, WI 53151
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Holiday Inn Express Hotel & Suites Milwaukee-New Berlin
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Ranked #2 of 3 Hotels in New Berlin
A recent review
4 of 5 stars Reviewed January 18, 2015
Jason K
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64 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 18, 2015

We were in the area to watch a baseball game and chose this hotel. The location is very convenient. The hotel is up to date and the staff was good. We enjoyed the nice pool too. The complimentary breakfast was ok and good enough for free. I would stay here again if back in the area.

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Thank you so much for the review of your stay. Now that baseball season is rolling around again I hope we see you again. Tom-GM More 

Marietta, Ohio
Top Contributor
282 reviews 282 reviews
282 hotel reviews
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed January 14, 2015

I arrived early afternoon for a 10 hour stay..descent sized lot not to hard to get a semi into..girl at check in was very nice I told her I would be sleeping through the afternoon and evening leaving shortly after midnight so she did a little legwork to try to get me the quietest room ..she did a good job... More 

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Dear Teamster175, Thank you for taking the time to write your review and thank you for staying with us. I apologize again for the issues that you had that I was aware of and I apologize for the new ones that were outlined in your review. It is a good reminder that we will use with our staff that no... More 

Andover, Minnesota
Top Contributor
81 reviews 81 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 17, 2014

I stayed here because of the location but would come back because it's a pretty nice place. They have a guest reception Mon- Wed and a free breakfast everyday. Breakfast was the same old same old but I have found that almost all the hotels are the same in that respect. The place was clean and well kept. Lots of... More 

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Thomas O, Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Thank you so much for taking the time to review your stay. Im sorry about the elevator speed and wish we could improve this for you. I hope you get the chance to come see us again. Tom-GM More 

Saint Louis, Missouri
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 6, 2014

Stayed overnight here with pals during a tour in Milwaukee. Easy to find as it's visible from the highway.The suite is spacious, clean, fresh & everything works. A bargain $180/nt for 6ppl.. The free breakfast was wide in variety, not generic at all compared to most hotels' freebies. Very happy on the free wifi too.

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Jill, Thrilled that you had a succesful trip with your friends. I hope you can stay with us on many more outings in the future. Tom-GM More 

Urbandale, Iowa
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 2, 2014

We stayed at this hotel while visiting family staying two nights, Friday and Saturday. I want to share our brrr experience for Saturday night. It was cold outside, not sure what the temperature was but definite fall chill in the air. Upon our return we expected a warm cozy room. OOPS! Our room was cleaned, bed made, fresh towels but...as... More 

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Thank you for your review. I am terribly sorry for the thermostat issue. We have indeed spoken to the staff to reiterate that it is our guest's comfort, not ours that is important in our rooms. I appreciate your kind understanding of our error and am glad it didn't ruin your evening. Tom-GM More 

Saint Paul, Minnesota, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2014

By far the most comfortable accomodations possible. ! It is never easy to travel when you have severe back pain but the comfortable bed was amazingly restful. The breakfast bar was well stocked with . hot and cold day starters and the coffee was plentiful. Whe en n we viit this area this is the only place we will stay.

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Thank you for staying with us and writing such a great review. It is always uplifting to hear such nice things. Tom-GM More 

New Bern, North Carolina
Top Contributor
65 reviews 65 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 14, 2014

We rented a double and the room was very comfortable including a microwave and refrigerator. The only problem was the number of children running and making noise. The front desk never had a person there to assist guests. I think we hit a weekend where there was something going on that accounted for all the children. Basic breakfast that you... More 

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Thank you for taking the time to review your stay. I apologize that there was more noise than you would have liked. We have had some busy weekends and plenty of teams families and groups which can sometimes be a challenge to keep at a volume comfortable for all our guests. We do understand and try our best to control... More 

Regina - Canada
Top Contributor
108 reviews 108 reviews
97 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed August 27, 2014

We’ve stayed at this HIE twice now. We stayed this time for 5 nights, while attending a Jimmy Buffett concert at Alpine Valley. The rate was reasonable. Checkin was very efficient and friendly. We had some self-imposed complications in that we wanted to combine two reservations (a one night stay and a 4 night stay) and extend our reservation, and... More 

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Joebaba, I appreciate the lengthy response and positive feedback from your stay. I apologize for the issues with your TV viewing. I will look into the situation with your room as we have over 180 channels, mostly HD and rarely hear anything but rave reviews. Hopefully we will see you again when Jimmy returns next year. More 

New York City, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

I stayed for a much needed vacation and thought it initially was not my first choice for location, I soon found that it is a hidden gem. The staff and particularly management are invested in your comfort and enjoyment. Breakfast could have a little more variety, but the available choices are tasty, and the staff is helpful. Evening reception is... More 

Was this review helpful? Yes
Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay. More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed here for a week while on vacation and visiting family in Waukesha. The room/suite was clean and roomy. My son slept on the sofa bed but it was a little flimsy And uncomfortable. The other beds were very comfortable! We loved the pool/hot tub. One of the night staff was rude and very strict about the pool hours... More 

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Thomas O, General Manager at Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, responded to this review

Jennsinard, Thank you for taking the time to review our hotel. I apologize for the fitness room cleanliness during your stay..we will take care of that issue immediately. I am also sorry that the night staff came off rude at pool closing. We do our best to give everyone a chance to enjoy the pool between 6:00am-11:00pm. There are times... More 

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