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Riverwalk Hotel Downtown Neenah

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123 E Wisconsin Ave, Neenah, WI 54956 (Formerly Holiday Inn Neenah)
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Riverwalk Hotel Downtown Neenah
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Riverwalk Hotel Downtown Neenah
Riverwalk Hotel Downtown Neenah
Riverwalk Hotel Downtown Neenah
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112 reviews from our community

Traveler rating
    48
    31
    18
    10
    5
See reviews for
30
16
10
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wauwatosa, Wisconsin
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is no longer a Holiday Inn and you will not be getting your IHG points. It is now the Neenah Riverwalk Hotel. The hotel is still OK although it seems a bit dated. The transition period is in full swing so the multiple personality of the changeover is reflected in the billing, WiFi and overall scheme of the... More 

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Baldwin, Wisconsin
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The day before I arrived, I received an e-mail stating my confirmed rate could not be honored as they changed hotel brands (I made my reservation in December). Breakfast Saturday morning was not the best start as there were only a few clean tables left for people to sit at (we were there 45 minutes before breakfast was done), the... More 

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IHGCare, Guest Relations Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Dear Nerissa K, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk. However, we’re sorry we fell below your expectation regarding breakfast experience and customer service. We will address these concerns. I assure you that the feedback of our... More 

Janesville, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

Comfortable one night stay, front desk was extremely nice. Beds were comfortable, room was clean. The only complaint is it seems every room does not have a fridge but for one night that was not a big deal. Thanks Riverwalk!

Was this review helpful? Yes
Manitowoc, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2015

Instead of driving be safe in a great room. Restaurant is cozy with affordable, delishious food. Bar is quiet and cozy. Room was clean and welcoming. Service was outstanding. Thought I left my reading glasses behind and they put much effort into finding them for me.

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GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for taking the time to write a review about us! We are thrilled to see you enjoyed your time, and hope to see you again! More 

Woodbridge, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2015

I stayed here in October for the Green Bay vs Carolina game. One of my light bulbs went out and I notified the desk. They were courteous but it was not replaced. Then another one went out the day I was leaving. The pros are it has a nice pool and hot tub along with a weight room albeit not... More 

Was this review helpful? Yes 1
GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for your review! We're happy you had a good time here during your previous stay, and were able to take advantage of our pool and work out facility. We look forward to seeing you again! More 

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2014 via mobile

Recently, I had breakfast in Remington's. I really just had to share our experience. The service was outstanding. Our waitress name was Peg and there was another woman named Olivia and a man who I believe was named Alex. They were not only joking and laughing with the guests but they were joking and laughing with each other which made... More 

Was this review helpful? Yes 1
GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for your kind review of our hotel! I will share your compliments with our staff; I know they will appreciate the kind words! We hope to see you again when your travels bring you back to the area! More 

Tonawnada, ny
Top Contributor
64 reviews 64 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed December 8, 2014

Had to go on business. It was very cold and I am from upstate NY, ha ha. Hotel staff was very nice at all times. Restaurant, had a steak pretty good. Freezing outside and inside room the heater either heated room so hot or if you lowered it, it was freezing in no time. That was very annoying. Rooms are... More 

Was this review helpful? Yes
GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for writing a review about us! We appreciate your compliments, and I will share these with our staff! I would like to also thank you for taking the time to discuss some areas we could improve. I assure you, we are working diligently to provide updates for our guests, and want you to know your comments... More 

Toronto
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 3, 2014

Stayed two nights recently. Friendly staff, amazing housekeeping staff - they even left us Halloween chocolates. Brightened up our stay as we were in town on a mission to help an elderly relative move. The hot tub was perfect after a day in the car. Also really enjoyed my omelet at breakfast - overall was very happy with the hotel.

Was this review helpful? Yes
Nmarch13, General Manager at Riverwalk Hotel Downtown Neenah, responded to this review

I am so glad you had a great stay! I hope the move was a success and that we will see you when you come back to our area! More 

Milwaukee
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 22, 2014

We were working in Oshkosh over the weekend, decided to stay in the area instead of driving home each night. It's a quick 10-12 minute drive from OshKosh to Neenah. I'd never been to Neenah before and found the main street very cute and charming. The hotel was with in a couple minutes walking distance from the main street so... More 

Was this review helpful? Yes 2
Nmarch13, General Manager at Riverwalk Hotel Downtown Neenah, responded to this review

We are so glad that you enjoyed your stay with us in the Historic Downtown Neenah! Thank you for the feedback we appreciate your comments, we do hope when you visit our area in the future you will stay with us again. More 

Elgin, Illinois
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 20, 2014

Stayed here for week vacation. The hotel staff was great - especially the housekeeping staff. There were a few issues but they were always immediately corrected. The room is very large. The pool is larger than most hotel pools and good for doing laps. Whirlpool is also larger and better than most hotels. Location is good and within walking distance... More 

Was this review helpful? Yes 1
Nmarch13, General Manager at Riverwalk Hotel Downtown Neenah, responded to this review

We are so glad you chose to spend your vacation with us! We appreciate the fact that you took the time to submit a review for our hotel and we hope you do visit us again when you are in our area! More 

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