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Riverwalk Hotel Downtown Neenah

123 E Wisconsin Ave, Neenah, WI 54956 (Formerly Holiday Inn Neenah)
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Riverwalk Hotel Downtown Neenah
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Riverwalk Hotel Downtown Neenah
Riverwalk Hotel Downtown Neenah
Riverwalk Hotel Downtown Neenah
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116 Reviews from our TripAdvisor Community

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Traveler rating
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (116)
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Milwaukee, Wisconsin
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent two nights in a king room on 6th floor. Bed was very comfortable and the hotel offers a choice of pillow styles. Room also included a fridge and single cup coffee maker. Flat screen TV offered decent selection of channels. Bathroom had large counter area, decent shower and thick white towels. Our room was directly across from the elevator... More 

Was this review helpful? Yes
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for taking the time to review our hotel! We are very happy you enjoyed your time with us, and were able to use many of our amenities! I would like to apologize for the noise you experienced during the morning hours. I will definitely share your concerns with our staff so we can better try to... More 

Neenah, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

My church recently hosted a brunch/banquet event at the Riverwalk for 100 guests. I enjoyed every aspect of planning this event. The event coodinator was intuitive to our needs and made suggestions that were very helpful from center piece ideas to music. The day of the event was perfect! All requests that we made were handled from table settings to... More 

Was this review helpful? Yes
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for your kind review! We are thrilled your event went so well, and were very pleased to have you here! I will share your compliments with our staff; I know they will appreciate your kind words! We hope to see you again when your travels bring you back to the area! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My experience here was great!!!! Although Riverwalk is no longer a Holiday Inn, I heard it will be not only re-branded soon by the new ownership, but they'll be spending a lot on updates and improvements. The food was excellent, the bar opened early and stayed open extra long for me and my family, and everyone was super helpful and... More 

Was this review helpful? Yes
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for taking the time to review our hotel! We are absolutely thrilled that you had a great time here, both in past experiences as well as your most recent visit! We're very excited to begin our update process, and are excited to show off the finished product! We hope to see you again in the near... More 

1 review
2 of 5 stars Reviewed April 27, 2015 via mobile

My husband and I were here for a weekend visiting my cousin and wife from Minnesota. Made our reservation several months ahead of time thinking we were staying at the Holiday Inn only to get an email stating our rate was increased, and our points were no longer of use that the hotel had been bought and is under new... More 

Was this review helpful? Yes
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for taking the time to write a review about our hotel. I am so sorry for the experience you had with us. The cleanliness of your guest room, WiFi service, and hot tub being down are all things that can ruin an experience. I have already shared your comments with our staff, and we are working diligently to... More 

Wauwatosa, Wisconsin
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 26, 2015

This property is no longer a Holiday Inn and you will not be getting your IHG points. It is now the Neenah Riverwalk Hotel. The hotel is still OK although it seems a bit dated. The transition period is in full swing so the multiple personality of the changeover is reflected in the billing, WiFi and overall scheme of the... More 

Was this review helpful? Yes
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for taking the time to write a review about our hotel. I truly apologize for the concerns you shared, especially in regards to the lack of IHG points, confusion toward WiFi VPN's and service, as well as the outlets available in the guest room work space. I completely understand your frustration with the changeover, and we are working... More 

Baldwin, Wisconsin
2 reviews
2 of 5 stars Reviewed March 24, 2015

The day before I arrived, I received an e-mail stating my confirmed rate could not be honored as they changed hotel brands (I made my reservation in December). Breakfast Saturday morning was not the best start as there were only a few clean tables left for people to sit at (we were there 45 minutes before breakfast was done), the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Dear Nerissa K, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk. However, we’re sorry we fell below your expectation regarding breakfast experience and customer service. We will address these concerns. I assure you that the feedback of our... More 

Janesville, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

Comfortable one night stay, front desk was extremely nice. Beds were comfortable, room was clean. The only complaint is it seems every room does not have a fridge but for one night that was not a big deal. Thanks Riverwalk!

Was this review helpful? Yes
Gina B, Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for taking the time to write a review about us! We are thrilled to see you enjoyed the guest room and service you received! We hope to see you again when your travels bring you back to the area! More 

Manitowoc, Wisconsin
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 7, 2015

Instead of driving be safe in a great room. Restaurant is cozy with affordable, delishious food. Bar is quiet and cozy. Room was clean and welcoming. Service was outstanding. Thought I left my reading glasses behind and they put much effort into finding them for me.

Was this review helpful? Yes
GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you so much for taking the time to write a review about us! We are thrilled to see you enjoyed your time, and hope to see you again! More 

Woodbridge, New Jersey
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 2, 2015

I stayed here in October for the Green Bay vs Carolina game. One of my light bulbs went out and I notified the desk. They were courteous but it was not replaced. Then another one went out the day I was leaving. The pros are it has a nice pool and hot tub along with a weight room albeit not... More 

Was this review helpful? Yes 1
GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for your review! We're happy you had a good time here during your previous stay, and were able to take advantage of our pool and work out facility. We look forward to seeing you again! More 

Milwaukee, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 11, 2014 via mobile

Recently, I had breakfast in Remington's. I really just had to share our experience. The service was outstanding. Our waitress name was Peg and there was another woman named Olivia and a man who I believe was named Alex. They were not only joking and laughing with the guests but they were joking and laughing with each other which made... More 

Was this review helpful? Yes 1
GinaB112014, Front Office Manager at Riverwalk Hotel Downtown Neenah, responded to this review

Thank you for your kind review of our hotel! I will share your compliments with our staff; I know they will appreciate the kind words! We hope to see you again when your travels bring you back to the area! More 

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