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Comfort Suites Park Place

2.5 of 5
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10831 West Park Place, Milwaukee, WI 53224
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Comfort Suites Park Place
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Ranked #41 of 52 Hotels in Milwaukee
A recent review
4 of 5 stars Reviewed February 26, 2015
lockpak Hancock, Michigan
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Park Place
See the most recent reviews
Hancock, Michigan
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 26, 2015

After looking at reviews here, I wasn't too sure but booked it anyway. Overall, it was a good stay. Some issues with maintenance items but the staff responded promptly when I mentioned them. The bed was comfortable, the room was quiet. It's always nice having a refrigerator and microwave in the room. A couple things the housekeeping staff forgot to... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I'm glad to hear that you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We... More 

1 review
1 of 5 stars Reviewed December 30, 2014

As a choice diamond member, I love to stay at Comfort Suite. But this one is the worst. The bed sheet is GROSS. It has a lot of black bug like stuff. The hotel is understaffed because when I called and reported it. I was simply told she can exchange a room but doent have time to come to check... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Dear Clara, Thank you for taking the time to complete a survey regarding your stay. I would like to apologize for finding black bug like stuff on your sheets. We have a regular preventative schedule for our pest control. We are a smaller property, so having two front desk clerks on staff is not feasible for us. I trust that... More 

Travelers are raving about these Milwaukee hotels

Milwaukee, Wisconsin
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed here a night after daughter's wedding. The weekend brunch was very good. An abundant of fresh fruits, veggies, and much more. They have a nice indoor pool. Don't forget to take you swim trunks.

Was this review helpful? Yes 1
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Thank you for taking the time to complete a survey about your stay at the Comfort Suites Park Place. I'm glad to hear that you had a good night sleep after your daughter's wedding. We look forward to seeing you again. Thank You, Mahalia Kirk Front Office Manager Comfort Suites Park Place More 

Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 30, 2014

Was there Thanksgiving night. Not an Uzi armed guard in sight. The check in person was very pleasant, removed the dreaded two dollar safety deposit charge before I asked. The room was clean. Not really a "suite" more like a somewhat divided room. Still allowed for one of us to stay awake a lot later than the other while allowing... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Thank you for taking the time to complete a survey regarding your stay in our hotel. We will use your comments to continue providing great customer service to all guest. We look forward to seeing you again in the future. Mahalia Kirk Front Office Manager Comfort Suites Park Place More 

Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed November 24, 2014

We enjoyed our visit and will be coming back. But a little disappointed morning of check out. I begged my husband to book hotel for night so we could take our 2 year old swimming and fun some fun since its been so cold outside. And we had such a blast when we got there. Check in was quick room... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Dear Joelle, Thank you for taking the time to complete a survey about your stay. Sorry that you son wasn't able to swim in the pool before you departed. I was informed that someone threw up in the pool and my maintenance that was on the night it happened drained the pool instead of cleaning it out and making sure... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 27, 2014

Would agree with giving this hotel a negative number! We were in line to check in and became very uncomfortable with our surroundings. Another family, we did not know, felt the same. Armed guard at 4 pm during check in seems strange. Numerous people hanging out in lobby who did not have rooms at hotel. Numerous people "hanging out" in... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

To 230jeffrey, Thank you for completing a survey on TripAdvisor. I would like to apologize for you feeling uncomfortable during your stay. We have security here for our guest protection, not to scare anyone. We try to control people from hanging out in our lobby that are not guest of the hotel, especially on a busy weekend night. We have... More 

Arlington Heights, Illinois, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 4, 2014

I made my reservation to stay in this location, and I received my conformation via E mail, and as I always do I read what is sent to me in case I have questions. It said the standard . This is what is said. ( If you need to change or cancel this reservation , you may do so up... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Mr. Alan, Thank you for taking time out of your schedule to complete a review on TripAdvisor.com. I would like to apologize for any confusion that your emailed confirmation may have stated with not showing that there is a 24-hour cancellation policy for your room. We have reviewed the emailed and have updated any confusion going forward. Again, Thank you... More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 30, 2014

Although you might want to go into the negatives. -2 stars. The hotel starts out as big fat zero. Then we subtract a star for NEEDING AN ARMED GUARD. That's kind of a no brainer. Lose 1/2 a star for broken room air conditioner and dirty refrigerator. Lose another 1/2 star for sauna temp breakfast room that was out of... More 

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Ringocam, Thank you for your review on TripAdvisor.com. Sorry that our hotel have you a negative impression during your stay. We have security her for the protection for our guest and staff. We want to make sure that everyone in the hotel is safe. As for the room condition, I have given my maintenance the issues that you spoke of... More 

New Providence, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 31, 2014

The hotel is in a high crime area in Milwaukee. Our room was broken into and several hundred dollars of electronic equipment was stolen. Hotel management would not accept responsibility for this theft which can be attributed to a lack of security. Additionally, the hotel is understaffed and as a result service is poor. I would definitely not stay at... More 

Was this review helpful? Yes 3
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

We apologize for your incident while your sports team was here staying at Comfort Suites. We do pride ourselves in being in one of the safest areas in Milwaukee. http://www.neighborhoodscout.com/wi/menomonee-falls/crime/ Every night we do have security on staff checking both the interior and exterior of our building. Thank you for your review. More 

Cranford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 28, 2014

I walked into this hotel without a reservation and was told a room was $170 for one night. I told the desk attendant that Comfort Inn's are supposed to be reasonably priced. I asked for a discount, and all he could give me was my AAA rate of $161. I should have walked out and gone on line to book... More 

Was this review helpful? Yes 3
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

Thank you for taking the time to review our hotel. As our rates fluctuate throughout the day our Front Desk staff has little leeway to adjust the rates. Online booking sites do sometimes offer better rates. We hope in the future you do choose us! More 

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