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All 53 Milwaukee hotels

Comfort Suites Park Place

2.5 of 5 Hotel   |   10831 West Park Place, Milwaukee, WI 53224
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Ranked #43 of 53 Hotels in Milwaukee
A recent review
4 of 5 stars Reviewed July 22, 2014
soccerboyzr
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63 reviews from our community

Traveler rating
    19
    26
    8
    5
    5
See reviews for
29
11
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed September 27, 2014 via mobile

Would agree with giving this hotel a negative number! We were in line to check in and became very uncomfortable with our surroundings. Another family, we did not know, felt the same. Armed guard at 4 pm during check in seems strange. Numerous people hanging out in lobby who did not have rooms at hotel. Numerous people "hanging out" in... More

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

To 230jeffrey, Thank you for completing a survey on TripAdvisor. I would like to apologize for you feeling uncomfortable during your stay. We have security here for our guest protection, not to scare anyone. We try to control people from hanging out in our lobby that are not guest of the hotel, especially on a busy weekend night. We have... More

Arlington Heights, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 4, 2014

I made my reservation to stay in this location, and I received my conformation via E mail, and as I always do I read what is sent to me in case I have questions. It said the standard . This is what is said. ( If you need to change or cancel this reservation , you may do so up... More

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Mr. Alan, Thank you for taking time out of your schedule to complete a review on TripAdvisor.com. I would like to apologize for any confusion that your emailed confirmation may have stated with not showing that there is a 24-hour cancellation policy for your room. We have reviewed the emailed and have updated any confusion going forward. Again, Thank you... More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 30, 2014

Although you might want to go into the negatives. -2 stars. The hotel starts out as big fat zero. Then we subtract a star for NEEDING AN ARMED GUARD. That's kind of a no brainer. Lose 1/2 a star for broken room air conditioner and dirty refrigerator. Lose another 1/2 star for sauna temp breakfast room that was out of... More

Was this review helpful? Yes
Comfort Suites P, Front Office Manager at Comfort Suites Park Place, responded to this review

Ringocam, Thank you for your review on TripAdvisor.com. Sorry that our hotel have you a negative impression during your stay. We have security her for the protection for our guest and staff. We want to make sure that everyone in the hotel is safe. As for the room condition, I have given my maintenance the issues that you spoke of... More

New Providence, New Jersey
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2014

The hotel is in a high crime area in Milwaukee. Our room was broken into and several hundred dollars of electronic equipment was stolen. Hotel management would not accept responsibility for this theft which can be attributed to a lack of security. Additionally, the hotel is understaffed and as a result service is poor. I would definitely not stay at... More

Was this review helpful? Yes 3
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

We apologize for your incident while your sports team was here staying at Comfort Suites. We do pride ourselves in being in one of the safest areas in Milwaukee. http://www.neighborhoodscout.com/wi/menomonee-falls/crime/ Every night we do have security on staff checking both the interior and exterior of our building. Thank you for your review. More

Cranford
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 28, 2014

I walked into this hotel without a reservation and was told a room was $170 for one night. I told the desk attendant that Comfort Inn's are supposed to be reasonably priced. I asked for a discount, and all he could give me was my AAA rate of $161. I should have walked out and gone on line to book... More

Was this review helpful? Yes 3
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

Thank you for taking the time to review our hotel. As our rates fluctuate throughout the day our Front Desk staff has little leeway to adjust the rates. Online booking sites do sometimes offer better rates. We hope in the future you do choose us! More

Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

We only stayed one night while passing through town. The hotel was clean, beds comfortable and breakfast good. We lacked any regular coffee in our room which we just wrote off to an oversight. Once ready to checkout, no one could be located at the front desk. After waiting for several minutes and checking the dinning room, we elected to... More

Was this review helpful? Yes
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

Thank you for taking the time to review our hotel. We apologize for the lack of enthusiasm from our Front Desk. We are spending a lot of time training our new staff to ensure they are reaching the level of care our guests expect. More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2014

I would like to keep it simple, my wife & I recieved the wrong room.We reserved a double queen & got a single king.However,we were moved in very timely fashion. We were relieved to find out that our room was near the hadicapped access door, however the doors key card didnt work, entry from the outside was not possible. I... More

Was this review helpful? Yes 1
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

We apologize for your recent stays incidence. Obviously this is not the level of perfection we are continuously striving for. I am unsure why the key cards did not work on the outer doors. We recently replaced many of the exterior locks to ensure the safety of our guests. Thank you for taking the time to review Comfort Suites. More

Denver, Colorado
Contributor
11 reviews 11 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 8, 2014

My family and I stayed here in late June 2014. Here are the positives--good breakfast, comfortable rooms, and safe location conveniently located by a running trail and only a few miles from fast food restaurants and a Walgreens. The wi-fi internet kept going down and there were several instances of lights going off in the hallways. Overall, the property served... More

Was this review helpful? Yes 1
Colleen M, Manager at Comfort Suites Park Place, responded to this review

Thank you for taking a few moments to review Comfort Suites. We apologize for the internet issues. We just upgraded the internet service to ensure our guests can access all their favorite sites or work smoothly while staying with us, More

Black Mountain, North Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2014

We have stayed here previously and had a great experience. However that is not the case this time. When we checked in our room was not ready because they were short on staff. We had to wait an hr and a 1/2 to get one. Not a problem we went to eat. Tons of others had to wait longer. When... More

Was this review helpful? Yes 2
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

Melvin My deepest apologies for your recent stay with us at Comfort Suites. This is clearly not our standard of care. As new owners to this property there are several things we are renovating and working on. Thank you for taking the time to let us know you were unsatisfied. We know it is a gamble but we would love... More

Battle Creek, Michigan
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

My husband and I stayed here on May 27th and checked out on the 29th of May 2014. When I went to check in the manager apologized for our room not being ready (I believe we checked in around 6pm). Apparently they had been short handed on housekeeping staff all day and were behind on all the rooms. HOWEVER, she... More

Was this review helpful? Yes 1
Colleen M, Director of Sales at Comfort Suites Park Place, responded to this review

Thanks for choosing Comfort Suite Milwaukee! We appreciate your understanding regarding staffing that night. Our goal is to Never give one of our guests the run around. More

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Additional Information about Comfort Suites Park Place

Address: 10831 West Park Place, Milwaukee, WI 53224
Phone Number:
Location: United States > Wisconsin > Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Park Place 2.5*
Number of rooms: 120
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Also Known As:
Comfort Suites Park Place Hotel Milwaukee
Comfort Suites Milwaukee
Milwaukee Comfort Suites

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