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Holiday Inn Express Hotel & Suites Milwaukee Airport

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1400 W Zellman Court, Milwaukee, WI 53221
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Holiday Inn Express Hotel & Suites Milwaukee Airport
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Holiday Inn Express Hotel & Suites Milwaukee Airport
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199 reviews from our community

Traveler rating
    78
    63
    32
    17
    9
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55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cusco, Peru
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The website showed that there was laundry available, but there washer and dryer were broken and I had to take free shuttle ride to a sister hotel to do laundry and one load took 3 hours because it was so busy. The shuttle drivers were beyond excellent! Jabar was okay - average I guess still he paled in comparison to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear lapiscina, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our pleasure to hear that you were satisfied with the excellent service you received from the staff. I am sorry to hear that there were certain aspects of your visit... More 

Glen Rock, Pennsylvania
Top Contributor
58 reviews 58 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 22, 2015

I stayed here one night because I had an early flight the next morning. This motel is very close to the Gen. Mitchell Airport. Other than hearing the planes all night the room was quiet. Everything was clean and very comfortable. I felt safe being there by myself. The desk staff was very nice at check in. Even the computers... More 

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Pam R, Thank you for your nice comment regarding your recent stay with us here at the Holiday Inn Express & Suites Milwaukee Airport. I am glad that we were able to provide you with a welcoming, comfortable and safe stay during your recent travels through Milwaukee. We look forward to your next visit and wish you safe travels.... More 

Grand Junction, Colorado
Top Contributor
203 reviews 203 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed both on the way into and out of Milwaukee. Great location, decent nearby restaurants and the best shuttle service I have had in a long time. The shuttle is prompt not only to/from the airport, but for dining/shopping too! Good "managers" reception. The weird thing was that the deepest part of the indoor pool was 3.5 ft? Regardless,... More 

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Vince PCTD, Thank you for choosing to stay with us here at the Holiday Inn Express & Suites Milwaukee airport or your recent trip through Milwaukee. We are glad that you and your family had a pleasant and safe trip and that our staff and shuttle drivers were friendly and accommodating. We look forward to your next trip and... More 

Dayton, Minnesota
1 review
5 of 5 stars Reviewed April 6, 2015

We visited the Holiday Inn Express over the Easter Holiday with our High School Lacrosse team (~45 players and coaches). The whole hotel staff was professional and accommodating. They went out of their way to make us feel welcome - especially Kathleen - the breakfast hostess. She was ready in the morning to feed our hungry crowd and always asked... More 

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Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Kevin F, Thank you for taking a moment to let us know about your recent visit here to the Holiday Inn Express & Suites Milwaukee Airport. We are so happy that your team stayed with us and that our team was friendly and accommodating. I will pass on the kind regards to Kathleen. We hope that your group will... More 

Tampa, Florida
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 28, 2015

Haven't stayed at this property for several years so we didn't know what to expect. We were pleasantly surprised. Impressive new lobby has the feel of a hip hotel! Brandon who was working at the desk was exceptional!! When we mentioned a small "glitch" we had when booking our reservation we didn't expect him to do anything about it -... More 

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear JJandJJfromFL, Thank you for the wonderful comments. We are always looking for the best ways to accommodate our guests and make their stay an enjoyable one. We look forward to seeing you next time through. Warm Regards, Aubrey Prosen General Manager More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

What a great treat that my friend called since he doesn't live in Milwaukee, Wisconsin paid for the night. We talked about the past present and future. What a nice place. The room was clean. The room had a chair and love seat front of the room. The back had a king size bed very comfortable. Close to my church... More 

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Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Annalisa G, Wow it sounds like you have a wonderful friendship that will last the ages. Thank you for staying with us and making the Holiday Inn Express & Suites Milwaukee Airport part of your wonderful time together. We hope the wonderful memories last a life time and that you will come back to stay and more lasting memories... More 

Madison, Wisconsin, United States
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

First visit was 5 stars! I have stayed at other HI hotels in the area but this one topped them all. Really nice continental breakfast and outstanding free happy hour from 5:30-7:30pm. The bartender Kathleen M was the "Best"! She went out of her way to talk to you and had a wonderful attitude.

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Clarke J, Thank you for your wonderful comments regarding your stay here at the Holiday Inn Express & Suites Milwaukee Airport. We are so happy to hear that you enjoyed our IHG rewards club happy hour. We love ti show our appreciation for our beloved members. I will pass along the nice remarks to Kathleen and we hope to... More 

Medway, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed March 5, 2015

We had the pleasure of spending 3 nights at this hotel last weekend (Feb 27-Mar 1, 2015) for a family wedding. Management obviously places a high priority on guest comfort and satisfaction: 1. The first night we discovered a problem with the tub/shower diverter - at a point when calling the desk was not a good option! Next morning when... More 

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Barbara, Thank you so much for the nice and pleasant remarks about your recent stay with us here at the Holiday Inn Express & Suites Milwaukee Airport. We love taking care of our guests and make sure that problem resolution are a top priority. We loved having you stay with us and consider you part of our Express family.... More 

Midland, Michigan
1 review
5 of 5 stars Reviewed March 5, 2015

My wife and I stayed 3 nights for a late Winter weekend get-away. The rooms were clean and modern. We LOVED the large pool and hot tub area. The exercise room was adequate but is being extensively renovated, so I expect it to be much better by the Spring. The hotel had easy access to the main freeway (Interstate 94).... More 

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Art_Prunier, Thank you for staying with us here at the Holiday Inn Express Milwaukee Airport. We are so happy to be a part of you and your wife's time away. We love to provide a great service and experience for our guests. I am so glad that Kathleen made your stay a more pleasant one. We hope more weekends... More 

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

There is no red water slide anymore or any blue water tower with water slide anymore. They all went out 2 yrs ago (2013) due to corporate regulations. (boo!) So that was a huge disappointment for us. The current pool is set up nicely - awesome concrete divider to keep the little ones out of the deeper area. Door locks... More 

Was this review helpful? Yes
Aubrey P, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review

Dear Traxxter262, Thank you for taking a moment to respond regarding your stay here at the Holiday Inn Express Milwaukee Airport. We are sorry for the confusion regarding the set up of our pool area, but are happy to hear that you and your family found your stay to be clean, relaxing and enjoyable. We do hope that you will... More 

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