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Courtyard by Marriott Milwaukee Airport

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4620 South 5th St, Milwaukee, WI 53207
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Courtyard by Marriott Milwaukee Airport
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Courtyard by Marriott Milwaukee Airport
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124 reviews from our community

Traveler rating
    65
    42
    4
    6
    7
See reviews for
25
21
7
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Milwaukee Airport
See the most recent reviews
Baltimore, Maryland
Top Contributor
68 reviews 68 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 19, 2014

Marriott very rarely disappoints and this visit was not exception. Rooms extremely clean and well maintained. Staff very friendly and helpful. The location is very close to the airport. The pool is a bit small, no swimming laps in this pool. There is no room service, but they have a café on the first floor. We got breakfast there and... More 

Was this review helpful? Yes
daryl j, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Milwaukee Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Laguna Beach, California
Top Contributor
182 reviews 182 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 7, 2014

Needed to stay by Milwaukee airport for and early flight, this hotel is 1 mile away but yet you don't get the airplane noise. The person who checked me in was friendly and helpful. I had to arrange dropping off my rental car and they quickly picked me up from the airport. Bed was comfortable, clean room. Typical Marriott amenities... More 

Was this review helpful? Yes
daryl j, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Milwaukee Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Atlanta, Georgia
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 20, 2014

Stayed here for two weeks. Front desk staff was friendly along with the AM & PM bistro employees. Was greeted at the front desk by a man that smelled like a cat's litter box, made me want to stay away from the lobby. Near the end of my stay it seemed like there were little to no staff at the... More 

Was this review helpful? Yes 7
Timothy R, Operations Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Dear Mr. B, Thank you for your comments. I can assure you the loss of the PM staff members was not, ultimately, a loss for the property. Their departure was unexpected. I apologize that their departure coincided with your stay as it did inconvenience you. We are in the position of training new people whose guest service skills are second... More 

McKinney, Texas
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 17, 2014

I was traveling alone and without a car, so I chose this hotel for the airport shuttle and the fact that it had food available, plus I usually like the Courtyard experience. Upon entering the hotel, I noticed that the restaurant area looked closed and inquired about the open times. They informed me that the "bistro guy" had quit the... More 

Was this review helpful? Yes 4
TimothyRock25, Operations Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

We are very sorry that the Bistro was closed for your stay. The events leading to the resignations of staff members were truly out of our control; however the result will be an improved Bistro atmosphere. We hope you will consider trying us again in the future, but in the meanwhile please, again, accept our apologies. More 

Boston, Massachusetts
Top Contributor
120 reviews 120 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 28, 2014

Friendly staff and clean room. A comfortable stay. Pretty convenient to the airport although the shuttle situation was a little dicey. They don't have a restaurant, just a little sandwich place with a small selection. The food was fine for what it was.

Was this review helpful? Yes 1
daryl j, Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

We are delighted that your stay with the Courtyard Milwaukee Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Daryl More 

Emmaus, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2014

I stay at many Courtyards. This one is the pathetic. They warned me upon check-in that the lobby bistro would be closed on Friday and Saturday night because they had recently lost many staff members at the same time. I guess they couldn't hire one person to pour wine and serve salads. The first morning I was here, I left... More 

Was this review helpful? Yes 1
daryl j, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

I wish to extend my sincere apologies. The service you were provided did not meet your expectations or ours. Your experience certainly warrants compensation. I would like to discuss with you how I can accomodate you. If would like to contact me at daryl.johnson@marriott.com I would be glad to work with you. We value your patronage and hope to have... More 

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 21, 2014

Recently spent four nights at Courtyard Marriott Airport and it was one of the best stays I've had at any hotel in a long time. I used to be a loyal Hilton follower but dumped them last year and now only stay at Marriotts. There's a good reason why I switched -- the customer service experience! I've stayed at three... More 

Was this review helpful? Yes 2
TimothyRock25, Front Office Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Thanks for your very positive response. I will make sure that Diane is made aware of your kind comments about her service. We look forward to the possibility of hosting you again in the future. More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2014

I was at this hotel for 20 days for business. During this time the staff was very friendly and made a point of getting to know me. Although the hotel does not provide breakfast nor complementary coffee, they do have a Bistro which serves breakfast, lunch and light dinners if you do not want to leave the property. Additionally, they... More 

Was this review helpful? Yes 2
TimothyRock25, Front Office Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Dear Robert, Thanks for your thoughtful reply. We strive to make every stay enjoyable. Thank you for your confirmation of our efforts. Best regards. More 

Minneapolis, MN
Top Contributor
877 reviews 877 reviews
207 hotel reviews
538 helpful votes 538 helpful votes
4 of 5 stars Reviewed January 23, 2014

I have 800 lifetime stays so I know Marriott. This property is 2 years old and seems to be very well maintained. The staff is all wonderful. Great location if you need to be near the airport. Rooms were comfortable with great beds. One complaint was it was a windy night and I could hear the exhaust fan "flapping" as... More 

Was this review helpful? Yes 1
TimothyRock25, Front Office Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Thanks for your repsonse. We apologize for the noise. On very windy nights -- and we have had a number this winter -- the noise you described occasionally occurs. It does not seem to stay in one place either. We are hoping that the advent of warmer weather will allow us to research and determine the cause. We hope you... More 

Hartland, Wisconsin
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 3, 2014

My husband and I stayed there the night of Jan 1 prior to an early flight the next morning. We chose to park our car in the covered parking structure at the airport and use the hotel shuttle to the airport rather than the hotel park and fly. The front desk staff and bellman were helpful, efficient and friendly and... More 

Was this review helpful? Yes 1
TimothyRock25, Front Office Manager at Courtyard by Marriott Milwaukee Airport, responded to this review

Dear Karen, Thanks so much for your kind comments about our property and staff. I have passed them on to all involved to ensure they know their efforts were appreciated. We hope you have the opportunity to visit again. We look forward to seeing you. Best regards. More 

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