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Hilton Garden Inn Milwaukee Park Place

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11600 West Park Place, Milwaukee, WI 53224
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Hilton Garden Inn Milwaukee Park Place
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Hilton Garden Inn Milwaukee Park Place
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246 reviews from our community

Traveler rating
    130
    64
    35
    10
    7
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108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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St. Louis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The overall appearance of the hotel was nice. The Hotel staff was friendly, except for the night front desk lady. She was almost scary upon arrival. The restaurant staff was excellent. Pool was tidy. Smelly/moldy room though

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Thank you for taking the time to provide feedback about your stay. We truly take all responses very seriously and have taken corrective action to remedy the above mentioned. You should be able to count on us for an excellent stay and sorry for not delivering. We do hope you will provide us another chance to prove that we are... More 

United States
1 review
2 of 5 stars Reviewed 1 week ago

2 people in our group were asked by security to leave when all they were doing was going out to the lobby at 10pm at night. We were misled by sales team on our group breakfast. And our car was hit in the parking lot.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Your feedback is taken to heart and we apologize for not exceeding your expectations. The safety of our guests are a priority and apologize for any inconveniences/confusion from the security guard on duty. It was unfortunate that the sales manager that you were working with left our hotel to work for the competition a couple miles away. With that being... More 

Chicago
2 reviews
5 of 5 stars Reviewed 1 week ago

Wanted to share my experience during a recent stay at the Hilton Gardens Hotel Milwaukee. I stayed over this last weekend for my anniversary. The staff at the hotel was amazing, I have never met a more kind and helpful staff at any hotel in my 40 years of traveling. Every need I had was attended to quickly and with... More 

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

We are extremely grateful that you took the time to write a fantastic review! Your experience truly is the number one priority and glad to see we delivered. We thank you for choosing to stay with us and hope to see you before your next anniversary. Chris Gurrie, Operations Manager. More 

Milwaukee, Wisconsin
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is really nice! They have an great sports bar and gym, breakfast buffet-fruits always fresh and special orders form cook. I've been here for the third time. It's just a good spot to unwind. They also have a happy hour for your valve seeking consumers.

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Thank you for choosing to stay with us and for the great review. It is always good to hear that our guests enjoyed everything we have to offer! We hope to see you for the fourth time soon! Chris Gurrie, Operations Manager. More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stay at this property every other week, two times a month. It's just okay...I would have given 2 stars if it weren't for the staff. Everyone at the hotel is super nice and willing to accommodate any request. I wish this hotel wasn't in such desperate need of a renovation though. Rooms are dark and kind of dingy feeling...couches... More 

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Your feedback is extremely valuable and we appreciate the honesty. There are plans for updating down the road and know our guests will enjoyed the improvements. We do apologize for lotions not being replaced and lack of service in the restaurant. We have provided feedback and coaching to the staff in a positive manner to help ensure that your experience... More 

KANSAS CITY
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoy staying at the Hilton Garden when in Milwaukee because it has an extremely good restaurant, nice room accomadations, and good gym. The staff is very friendly and helpful. The entrire hotel is very clean and pleasant.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Your experience is of the utmost importance and extremely glad you encountered a stay worthy of such a great review. If there is anything we can to do make your next stay even better, please feel free to let me know. We want you to know you can count on us! Chris Gurrie, Operations Manager. More 

Grand Chute, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is clean, the amenties are great and the fish fry is really good. If you go on Friday night be prepared to wait for a table as it gets pretty busy between 6:00-8:00 pm. The staff is very friendly and there were no issues with redeeming points for the nights stay. I also received a discount on food... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Your review is greatly appreciated! Our Fish Fry is becoming more popular every week and glad to hear you enjoyed it. We truly want you to count on us for a great stay and we appreciate you staying with us! Chris Gurrie, Operations Manager More 

Phoenix, United States
1 review
5 of 5 stars Reviewed February 23, 2015

My actual stay at this hotel was great! The room was clean, warm (I'm from AZ) and reasonably quiet, as was the bathroom. The staff was also courtious and helpful at every turn... until I was just a voice on the phone. I phoned the hotel the evening I arrived home because I had left behind an expensive jacket hanging... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Glad to hear you had a great stay and terribly sorry that about the experience you encountered while trying to get your jacket back. I am glad I was finally able to assist in finding the lost items and getting them shipped back to you. Thank you again for staying with us and for complimenting the courtesy of the staff.... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 22, 2015 via mobile

Room had an unpleasant smell. Right by elevator. Double charged my card. Slow service. Too fare from down town. Pool was very cold. Everyone that came into the pool area was upset how cold the pool was. Staff member asked were I was from to see if he would give me a good room or not. Needed more servers for... More 

Was this review helpful? Yes 2
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Your experience truly is important to us and we apologize from the bottom of our hearts for not providing a stay worthy of a great review. Every single concern mentioned will be investigated to the fullest extent and immediate action will be taken to help our guests have a better experience. It is unsettling that we allowed a guest to... More 

1 review
4 of 5 stars Reviewed February 22, 2015

Recommend this hotel. Clean and reasonable price for the location. Didn't realize we could have used the hotel shuttle to travel downtown and return safe. Wasn't a lot going on at the hotel even though it was valentines day, but I would stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
OperationsManager024, Manager at Hilton Garden Inn Milwaukee Park Place, responded to this review

Your recommendation is greatly appreciated. You should be able to count on us for a great stay and glad we delivered. Our shuttle is available to our guests as long as it is with in a 5 mile radius of the hotel which would put downtown outside the 5 miles. However, there is public transportation/shuttles that can get you downtown.... More 

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