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Holiday Inn & Suites Milwaukee Airport

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545 West Layton Avenue, Milwaukee, WI 53207
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Holiday Inn & Suites Milwaukee Airport
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144 Reviews from our TripAdvisor Community

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Appleton, Wisconsin
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I purchased a Groupon for this hotel to stay at prior to our trip leaving out of Milwaukee. I have done this on several occasions through Groupon and never had an issue with leaving my car and transportation to and from the airport. However this hotel did not include that in their groupon price. It was very confusing on the... More 

Helpful?
Thank cfields78
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Dear cfields78, My sincerest apologies for misleading you with your reservation. Typically a Groupon reservation would include transportation to and from the airport however to take advantage of extended parking with our property we offer a very affordable package that would include 14 nights of free parking. We are looking at our Groupon advertisement now and I will certainly share... More 

Fredonia
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Pleasant staff with every encounter we had. Room and entry way were very clean and updated. Bed was extremely comfortable. Only downside was no continental breakfast, but they do have the option for you to order food. Would stay here again!

Helpful?
Thank 505emileyk
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Dear 505emileyk, Thank you so much for your great feedback. We pride ourselves on all of these remarks and thrilled you had a comfortable stay. In regards to breakfast we do offer a very affordable breakfast to kick start your day along with many other packages that include breakfast. Like most hotel chains each brand offers a different amenity list... More 

Clarksville, Maryland
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I got stuck during a snow storm and got one of two remaining rooms. They have a free shuttle to and from the airport. The staff was very friendly even in the middle of the night. My room was very large and clean. The only downside was my shower was clearly meant for someone much shorter and aimed at my... More 

Helpful?
Thank jss697
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Hi Jss697, We're glad you found us during the most recent storm. We appreciate the comments that you shared as I can't wait to share with the team. Based on your comments regarding the shower head my guess would be it was an ADA accessible room and I'm sorry for that. We should have properly notified you of the room... More 

Level Contributor
32 reviews
6 hotel reviews
5 of 5 stars Reviewed January 4, 2016

I've stayed at this particular Holiday Inn Express a couple of times and my husband frequently stays there for business. We both have nothing but great things to say about the staff and the level of service. They all make you feel comfortable and like one of the family. The rooms are good and cleaned very well. Any issue that... More 

Helpful?
Thank Jonna Z
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 31, 2015

I reviewed this hotel in 2014 and gave it 3 stars. What a difference a year plus can make. The check in staff ladies were awesome. Customer service at it's best. We checked in at 3ish, went out for something to eat, and came back to the hotel. At 5 p.m. they have 50 cent wings, along with a happy... More 

Helpful?
1 Thank Karen S
Chicago, Illinois
1 review
2 of 5 stars Reviewed December 17, 2015

When I came in to check into the hotel everyone seemed to be occupied with their cell phones. The room smelled funny and was very cold. Everything seemed over price, and the staff in the restaurant was nothing exceptional. In fact they were just uninviting and seemed to be more occupied with their gossip then the guests in the restaurant.... More 

Helpful?
Thank George L
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Dear George L, I sincerely apologize for the experience during your visit to our property. I'm very concerned that we provided this type of treatment and would like to get more details. Please feel free to contact me at 414.482.4444 Sincerely, Chad Ahrens More 

Travelers are raving about these Milwaukee hotels

Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

It was a good surprise to find out at our arrival that they just recently renovated everything. It was a comfortable and pleasant stay. If you have the time, you should check out the indoor heated pool.

Helpful?
Thank Andrea H
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Andrea H, Thanks for visiting the newly renovated Holiday Inn & Suites Milwaukee Airport. We are always looking to enhance our guests experience and it looks like you were able to take advantage of our hotel amenities. We look forward to seeing you again! Warm Regards, Chad More 

Wisconsin
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 9, 2015

Just stayed one night at this hotel using their park & fly service. We were happy to have a hotel with a restaurant. The menu was limited but the food was good (great fries). The hotel did not offer a free breakfast but the simple breakfast menu was good and reasonably priced. I realized later in the day that I... More 

Helpful?
Thank WIBumpkin
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

WIBumpkin, Thank you for your feedback. I'm glad to hear that you enjoyed your recent visit to our property. Kiara is such a breath of fresh air, as well as our other team members. We look to serve you in the near future. Best Regards, Chad More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 9, 2015

We are on the first floor which was nice. Check in was a breeze and when we got to our room it was comfortable and pretty clean. The mattresses seemed like they might have seen better days just from the sounds they made from sitting on the beds when we got there but still were fine to sleep on them.... More 

Helpful?
Thank kiwisdance
Chad A, General Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Kiwisdance, Thanks for visiting our property during your dance competition, and I have shared your feedback with my team. We hope to see you back in the near future. Kind Regards, Chad More 

Midwest USA
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed December 1, 2015

Hotel property is very nice. Clean & kept up. The staff were very friendly and sociable. Very spacious, and again clean nice rooms. My only issue was with the mediocre internet experience I kept having. It would say connected, however loading web pages and getting any work done brought me feeling like I was back working in the dial-up era.... More 

Helpful?
Thank 1_TravelerMidwestUSA
IHGCare, Guest Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review

Dear 1_TravelerMidwestUSA, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to our room accommodations and friendly service. On the other hand, allow me to apologize for any inconvenience you may have experienced due to the internet service provided.... More 

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