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Holiday Inn Milwaukee Airport

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545 West Layton Avenue, Milwaukee, WI 53207
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Holiday Inn Milwaukee Airport
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Holiday Inn Milwaukee Airport
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108 reviews from our community

Traveler rating
    26
    35
    22
    17
    8
See reviews for
25
25
10
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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MADISON
Top Contributor
94 reviews 94 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Last year, I stayed at this location numerous times. Each visit was satisfactory, however this time, completely unsatisfactory. This hotel is in the remodeling /upgrade stage. I wish they had told me that when I booked it on the phone. I was on a business trip and every time I walked through the hallway, I got drywall dust on my... More 

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IHGCare, Guest Relations Manager at Holiday Inn Milwaukee Airport, responded to this review

Dear CLARKE J, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is truly regrettable to hear that your overall experience was negatively affected due to the constructions activities. Our hotel... More 

Georgia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is undergoing major renovations and people should be warned when making reservations. Even though an IHG platinum, they wanted to put me in the area not yet renovated. Even renovated room was mediocre relative to furnishings. Room was large. Without the help of Brandon at front desk, I would have had no dinner since phone system doesn't work... More 

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IHGCare, Guest Relations Manager at Holiday Inn Milwaukee Airport, responded to this review

Dear marvl, We appreciate that you took the time to review our hotel. I am sorry we were not able to exceed or at least be at par with your expectations. However, the renovations will end soon, and I hope you stay with us again and see the improvements we have made. Once again, thank you for your feedback. Sincerely,... More 

Sheboygan, Wisconsin
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

Call to make sure renovations are finished. Very messy, restaurant has good food, but is cramped because of the renovations. It looks like things will look nice when everything is done. Lots of other places to stay in the area.

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IHGCare, Guest Relations Manager at Holiday Inn Milwaukee Airport, responded to this review

Dear Gasman9394, Thank you for writing a review on our hotel. Our goal is deliver exceptional service and comfortable accommodation to all of our guest. However, we sincerely apologize if the ongoing construction prevented you from having an exceptional stay. Your comments are already documented for review and we hope that we get the opportunity to show you some of... More 

Ventura, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2015

Nice motel and at a very reasonable price. Close to the airport and near plenty of restaurants? Very clean room and comfortable beds. Would definately stay here again. Staff was very freindly and helpful.

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Cherry hill
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

nice hotel, very comfortable beds and rooms in good condition. Had what looked like a suite: sitting area with 2nd TV, kitchenette and pull out sofa bed - perfect for families with kids. Hot tub looked a little strange in the corner, and didn't like the look of the Orange/brown ends of the pipes/jets... The only negative was a smell... More 

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Central Wisconsin
Top Contributor
55 reviews 55 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stayed here at the beginning and end of a international vacation. The rooms were in good shape, comfy beds. Staff friendly with check in/out going smoothly. The restaurant was good and priced reasonably. Internet was out on our return stay but they had it fixed by morning. The airport shuttle service was good and driver very friendly. I'd stay... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 8, 2014

I travel weekly for work therefore I stay at hotels quite frequently, with IHG (holiday inn/ express) pretty much exclusively. This to date has been the worst quality of hotel. My first complaint was no free breakfast. IHG almost always has a free continental breakfast or will comp you a coupon for a free breakfast at their attached restaurant (... More 

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IHGCare, Guest Relations Manager at Holiday Inn Milwaukee Airport, responded to this review

Dear eschmidt32, Thank you so much for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have experienced and if our hotel fell... More 

Virginia Beach, Virginia
Top Contributor
77 reviews 77 reviews
76 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 3, 2014

Stayed one night before my flight the next morning. The hotel was nice. It looked like a Country Inn and Suites though that was changed into a holiday inn, which is fine, but just didn't feel like a "holiday inn." The room was clean and quiet. The shuttle was efficient getting to and from the airport. The wi-fi was terrible... More 

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Kevin M, Manager at Holiday Inn Milwaukee Airport, responded to this review

Dear RussRexRey, We greatly value your feedback and we would like to thank you for your review of your recent stay. While you enjoyed nearly every aspect of your stay with us, you mentioned that the wi-fi connection was not up to your expectations. Please accept our apology for this. We have a very dedicated staff that is willing to... More 

Madison, WI
Contributor
18 reviews 18 reviews
17 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 22, 2014

This review covers 2 stays booked through Priceline. This property is conveniently located near the airport but I was actually working downtown and the commute is not so bad, 15 minutes without traffic and 20-25 with to my office. There are a ton of restaurants nearby and a Starbucks is opening soon next door. The front desk was pleasant and... More 

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Waterford, Michigan, United States
Top Contributor
127 reviews 127 reviews
60 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 19, 2014

First time at this property and I will be back. It seems like a fairly new property and all the staff was super friendly and tried to help you with questions etc. 24/7 on demand shuttle service 10 min or less from the airport. My room was awesome but if you go try and arrive early as it only has... More 

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Kevin M, Manager at Holiday Inn Milwaukee Airport, responded to this review

Dear Louis K, We value your opinion and we are very appreciative for you taking the time to write a review about your recent stay with us. We are glad to know that you will visit us again during your next business trip in Milwaukee. Thanks again for such a great review. Take care and we look forward to your... More 

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