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Courtyard by Marriott Milwaukee Downtown

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300 W Michigan St, Milwaukee, WI 53203
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Courtyard by Marriott Milwaukee Downtown
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70 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iowa City, Iowa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were in town for a 3 pm wedding so we were very happy that they allowed us to check in at 1:00. We used the mobile app to tell them we were coming, which might have helped...although early check in was not "guaranteed." The hotel was quiet and the front desk and housekeeping staff were friendly and efficient. The... More 

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Oshkosh, Wisconsin
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a typical hotel. Parking is difficult so have the valet park it. They are pretty efficient and it only costs and extra $2. Check in was uneventful but RARELY can you get in earlier than check in time. The rooms are nice but nothing amazing. Our room faced the Michigan so it was noisy from the street. Plenty... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

I appreciate your comments regarding your stay with us. I am glad you mention many of the services the hotel provides, but disappointed we did not make your experience better. Summer is a great time to be in Milwaukee to share in the many attractions and festivals and we hope you will join us again on your next visit. More 

Milwaukee, Wisconsin
Top Contributor
101 reviews 101 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The management staff at this hotel were extremely friendly and flexible. I was married on the weekend the Northwestern Mutual Conference was going on and almost all other hotels were book due to thousands of people coming into the area. The Courtyard was able to offer me a great deal for myself and my guests and we were very pleased... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

Thank you for your review from your stay last year. We are glad we were able to assist you in a very busy weekend. We hope to have you back again when you are in Milwaukee!! More 

Florida
Top Contributor
94 reviews 94 reviews
83 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here and my room faced Michigan Street. It is loud day and night from the motorcycles that go up and down. Also, front of hotel is there and you can sometimes hear that noise. I could hear it pretty loudly, and had an almost impossible night sleeping. Not sure if the other side is better, but if you... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

Thank you for your comments on your recent stay. I am very sorry about the noise from the street. We do have a little extra noise being in a downtown location. Milwaukee does have a lot to offer from attractions, sporting events, theaters/performances. With better weather on the horizon, Milwaukee offers a lot to do. Hopefully, you can come back... More 

Travelers are raving about these Milwaukee hotels

Milwaukee, Wisconsin, United States
Top Contributor
76 reviews 76 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were in town for my nephew's wedding. So we're three other wedding parties. The hotel was very busy and the staff was stressed out. They were even too busy to service our room. The on site restaurant left a lot to be desired. And when you are driving there you can't see any signage until you drive by. The... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

I want to thank you for your comments based upon your recent stay with us. I am very sorry that your room was not serviced during your stay. I will follow up with our Housekeeping Supervisor to figure out why something like this happened. I am glad to hear the room was clean and location of the hotel is good.... More 

Asheville, North Carolina, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

As a Marriott Platinum 'member', I'm very familiar with this family of offerings. This Courtyard goes done as the worst managed hotel I have stayed at over the past 5 years. Too bad. Nice location. * Difficulty checking in, though my wife was on the reservation (they said she wasn't) * No internet in 'upgraded' room -- we were told... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

I am very sorry about the experience you had at our hotel. I am very sorry that the check in process was difficult. I did locate her information and could see that her name was attached when originally booked. I will certainly work through this with my team. I am sorry that I missed you over the weekend. I was... More 

Columbus, Ohio
2 reviews
4 of 5 stars Reviewed May 26, 2015

Pleasant hotel in downtown Milwaukee, convenient to everything on both sides of river. Neighborhood a tad seedy by Milwaukee standards, but not when compared to most any other urban setting. Hotel was clean, pool, small but well maintained, nice Starbucks in lobby. Plenty of work/socializing areas in multi-purpose lobby spaces. Employees set this hotel apart from so many others. To... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

Thank you for your comments regarding your recent stay with us. I am glad you enjoyed the hotel new lobby concept and the service provided. I will share your comments with my team to let them know. We appreciate your business and look forward to having you with us again when you are back in Milwaukee!! Lots of Summer events!! More 

Singapore
Top Contributor
51 reviews 51 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 26, 2015

I’ve stayed here a couple of times over the years and it seems to be improving. Certainly nothing to get excited about, but it is clean, well located, fast internet, hot showers that work, and quiet rooms – which is really all you need. One little peeve is the lack of attentiveness from the café staff. This seems to be... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

Thank you for your response regarding your stay. I am glad to hear we have been improving until you mentioned the Bistro. I am very sorry about the lack of service provided from the Restaurant. I will review with the Manager and staff. This is stressed to ensure we always have a staff member available and waiting for our next... More 

Chicago
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 23, 2015

I am not sure what's going on with Courtyards but they all seem to have nicely refurbished lobbies and hangout areas, but the rooms continue to be a bit outdated. Upon check-in we were upgraded to a balcony room overlooking Michigan St but there were no chairs on the deck so we could only stand there and stare at the... More 

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CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

Thank you for your feedback regarding your stay. I am glad you enjoyed the lobby. We completed a rooms renovation about 1 year ago. I am sorry that room did not offer you what you were looking for. I am sorry that you were not informed about the many restaurants and bars within close proximity to our hotel. We should... More 

Wausau, Wisconsin
Top Contributor
84 reviews 84 reviews
43 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed April 14, 2015

My husband and I stayed here one night, thought the room seemed clean, but when using the shower, we found a used washcloth and bar of soap on the ledge. Clearly housekeeping didn't bother to look in or clean the shower. We told the front desk on checkout, and the lady seemed genuinely concerned, told us she would have someone... More 

Was this review helpful? Yes
CYDTGM, General Manager at Courtyard by Marriott Milwaukee Downtown, responded to this review

Thank you for your feedback regarding your stay. I am very sorry to hear about your experience. I am sorry to tell you that I was not informed about this happening and I completely apologize for this. This certainly is not acceptable and will discuss this with my leadership team to improve in housekeeping as well as communication at the... More 

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